I would recommend this place for everyone. The people there did a awesome job. From the time I walked in until I left the treatment I needed and was given was top treatment and they answered all my questions. So yes I was very happy with customer service from the front desk people to nurse assistant,then to the doctor that saw me .
Réponse de Excel Urgent Care entreprise4 Apr 2026
Hello Tim,<br>Thank you so much for your wonderful review and recommendation! We’re so glad to hear that you had a positive experience from the moment you walked in through the end of your visit. Our entire team—from the front desk to our medical staff and providers—works hard to make sure every patient feels welcomed, informed, and well cared for.<br><br>It means a lot to know that your questions were answered and that you felt you received the care you needed. We truly appreciate you taking the time to share your experience.<br><br>Excel Urgent Care – Your Neighborhood Urgent Care Center
I went in due to a lingering cough, I struggle with anxiety when going to doctors offices. The nurses and doctor put me at ease, they were so kind and understanding. I was prescribed medication and given a shot and felt very taken care of. My husband has also had good visits to this location. Highly recommend, the staff is wonderful!
Réponse de Excel Urgent Care entreprise4 Apr 2026
Hello Brittany,<br>Thank you so much for sharing your experience and for your kind recommendation. We understand that visiting a medical office can sometimes feel stressful, so it means a lot to hear that our nurses and provider helped you feel comfortable and cared for during your visit.<br><br>Our team strives to create a supportive and compassionate environment for every patient, and we’re so glad you and your husband have both had positive experiences with us. We truly appreciate you taking the time to leave such thoughtful feedback.<br><br>Excel Urgent Care – Your Neighborhood Urgent Care Center
Pleasant staff Andea & Traci were very patient focused!!!!! Clean environment & Dr. Valencia has good "bedside manners"
Little to no waiting and the front desk staff greeting was warm.
Réponse de Excel Urgent Care entreprise4 Apr 2026
Hello Ms. Lynch,<br>Thank you so much for your kind review! We’re so glad to hear you had a positive experience with Andrea, Traci, Dr. Valencia, and our front desk team. Providing a welcoming environment, attentive care, and minimal wait times is something our team works hard to achieve every day.<br><br>We truly appreciate you recognizing the staff and the clean, comfortable atmosphere of our clinic. Thank you for taking the time to share your experience!<br><br>Excel Urgent Care – Your Neighborhood Urgent Care Center
Everyone was great! Front desk was quick to get me in and answer any questions. They provided me an estimate for my exam with insurance before being taken back and then were quick to get me seen for my minor issue. The RN/MA had great bedside manner and was informative about next steps. Dr. Valencia was kind, quick, and helpful!
Réponse de Excel Urgent Care entreprise4 Apr 2026
Hello Justin,<br>Thank you so much for the 5-star review! We’re happy to hear that your visit went smoothly from check-in to treatment. Our front desk team works hard to provide clear information, including insurance estimates, so patients feel informed and comfortable before their visit.<br><br>We’re also glad to hear that our RN/MA and Dr. Valencia took great care of you and made the experience positive. Your kind feedback means a lot to our team.<br><br>Thank you for choosing us and for taking the time to share your experience!<br><br>Excel Urgent Care – Your Neighborhood Urgent Care Center
I saw Dr Valencia. I have had a cough, runny nose and then stuffy nose. He was very thorough and asked a lot of questions in an effort to determine what might be wrong.
This is my second time using Excel. I have been very pleased with my care there.
Réponse de Excel Urgent Care entreprise4 Apr 2026
Hello Diane,<br>Thank you so much for your kind review and for trusting us with your care again. We’re glad to hear that Dr. Valencia took the time to ask questions and thoroughly evaluate your symptoms. Taking the time to listen and provide thoughtful care is very important to our team.<br><br>We truly appreciate your continued support and are happy to know you’ve had positive experiences with us. We hope you’re feeling better soon and are always here if you need us.<br><br>Excel Urgent Care – Your Neighborhood Urgent Care Center
I was welcomed and treated very well when I arrived to the facility. When I saw the doctor he was very friendly and kind. He actually listened to me and understood what I needed to get better. Unfortunately, I was so dehydrated that my veins kept blowing so I was unable to receive fluids. Tracy was very kind, friendly, helpful as well as informative about the clinic and how I could come back once I was a little less dehydrated to get IV fluids. At first, I was a little apprehensive about going to the urgent care. When I called earlier in the day, whomever answered the phone was a tad rude to which before I could ask another question she had hung up on me. The fact I was not feeling well at all was the only reason I went, otherwise I would have waited to see my PCP the next day. At the end she did not matter to me only getting better. I would definitely recommend others to Excel Urgent Care even if she was rude because the rest of the staff made up for it.
Réponse de Excel Urgent Care entreprise4 Mar 2026
Hello Jenny,<br>Your 5-star review made our day! Thank you for taking the time to share your positive experience with us. We are committed to providing compassionate and efficient care, and we're glad to know we met your expectations. Wishing you good health always!<br>Excel Urgent Care
I have been going to the same Dr for the past 13 yrs and feeling unheard and not having my medical needs met. Decided to try coming here instead and had a great experience! Dr. Temi was so nice, patient, and listened to my needs. I can’t explain what a relief that is! Now I just get to go home and get better!
Réponse de Excel Urgent Care entreprise4 Apr 2026
Hello Chalise,<br>Thank you so much for sharing your experience and for giving us the opportunity to care for you. We’re really glad to hear that Dr. Temi made you feel heard and took the time to listen to your concerns. Feeling supported and understood is such an important part of quality care.<br><br>It means a lot to our team to know that your visit was a positive and reassuring experience. We truly appreciate your kind words and hope you’re feeling better very soon.<br><br>Excel Urgent Care – Your Neighborhood Urgent Care Center
This urgent care was quick, friendly, and addressed all of my concerns. Destiny was the one who did my vitals and she was currently training at this location. She was so sweet and personable. The doctor was thorough and direct but personable. I would definitely recommend this location.
Réponse de Excel Urgent Care entreprise4 Mar 2026
Hello Shanice,<br>Your 5-star review made our day! Thank you for taking the time to share your positive experience with us. We are committed to providing compassionate and efficient care, and we're glad to know we met your expectations. Wishing you good health always!<br>Excel Urgent Care
Brought my son in and was very pleased with his care everyone was very friendly but Andrea went above and beyond she was amazing my son is usually very nervous at any doctors visits but she made sure he felt comfortable and made our visit go very smoothly. We need more healthcare workers like her!
Réponse de Excel Urgent Care entreprise4 Mar 2026
Hello Stefani,<br>Thank you so much for the awesome 5-star review! We're so happy to hear you had a great experience with us. We are grateful you took the time out to leave this comment.<br>We're here for you anytime you need us!
I had an excellent experience, thanks to Andrea. She was incredibly kind and attentive, making me feel at ease throughout my visit. She took the time to explain everything clearly and handled everything with great care and professionalism. I truly appreciated her compassion and dedication.
Réponse de Excel Urgent Care entreprise4 Mar 2026
Hello Claudia,<br>Thank you so much for the awesome 5-star review! We're so happy to hear you had a great experience with us. We are grateful you took the time out to leave this comment.<br><br>We're here for you anytime you need us!
