Honda Service - Gillman Honda Fort Bend

GA

gulmehak aslam Local Guide

13 Aug 2026

$110 for an oil change and on top of that 3% credit card fees. Thats funny!! NEVER COMING BACK.

TA

Tania Local Guide

15 Jun 2026

My friend recently had an oil change done at Honda Gilman Rosenberg, and the experience resulted in a serious safety hazard. After the service, the hood latch (or engine cover under - see pic) was left unsecured. While my friend was driving on the freeway, it flew open causing her to be stranded and putting her in a dangerous situation.

This is a basic step in any oil change checklist and should never be overlooked. A mistake like this could have caused a serious accident. I strongly urge management to review their service process and quality checks to ensure this does not happen to another customer.

I hope this is taken seriously, as customer safety should be the top priority.

PT

Poonam Tiwari Local Guide

22 Mar 2026

Jewel provided an outstanding service experience at Honda. From the start, she is professional, attentive, and genuinely focused on making sure everything was handled smoothly. She kept me informed throughout the entire process, explained everything clearly, and made sure I was comfortable with the work being done.

What really stood out was her attention to detail and sense of urgency AND CARE. She treated my time as valuable and followed through on every commitment. It’s rare to find someone who combines great communication with strong execution, and Jewel truly delivered on both.

Because of her, this was one of the best service experiences I’ve had so far. I highly recommend Jewel

AH

Ammad Hussain

17 Jan 2026

Probably the worst Honda dealership I’ve visited. Took 3 hours for an oil change that could’ve been done in an hour.

JP

James Perry Local Guide

30 Nov 2025

Just purchased a 2025 Honda pilot touring. Overall, a very good experience. They didn’t readily offer the Internet discount so be aware. But when showed the Internet price, they quickly gave me the discount. Called the salesman ahead of time. It was very impressed that he had the car waiting and washed out front waiting for me. I had a very specific model in stock number that I wanted. Financing was fine. They wouldn’t allow me to pay cash for it. I had to finance it. I plan to play it off almost immediately. So I really didn’t care what they gave me as far as payments or interest rate. I’ve had to do this in the past to receive discount? Not a problem. After finance, the salesman was waiting with the license plate and tools to install it. Our time was two hours door to door including test drive. Also, we traded in a 2016 pilot. I believe we got a fair price fairly quickly. Just some minor negotiating. Super happy about that. Call Jashua if you want a chill nice sales experience.

RK

rahim kajani Local Guide

3 Oct 2025

Got Honda on lease. 2 weeks ago. Amazing deal. Amaar helped a lot with good service and explanation. Definitely recommend.

EL

Eula Landry

14 Jun 2025

GILLMAN HONDA FORT BEND SERVICE DEPARTMENT PROVIDES HORRIBLE CUSTOMER SERVICE. I scheduled an appointment for radio installation in June 2024. When I arrived to the appointment, no one in the service department had ordered the radio for installation. Even though the appointment for radio installation was confirmed on the day before.
Fast forward to the June 2025 appointment for radio installation. The technician installed the radio and there was NO SOUND. The sound was not tested before I was told the repair was complete and the car was ready for pick up.
When I returned to the service department the THIRD time for the same $$$$ radio repair, neither the service advisor nor manager were there who I had worked with earlier in the week. A different service advisor was able to get a technician to connect the audio. My appointment was scheduled for 7 AM, even though the technicians arrive at 8 AM.

PM

Patrick McGinnis

7 Jun 2025

I take my S2000 out to Fort Bend for the service. It has been great. Josh and Sean did a fantastic job. I recommend this facility to anyone who is a serious fan of the car they drive and require the utmost care.

LC

lalo correa

29 May 2025

Amazing experience and great personality I loved the service and made me feel welcomed as well as comfortable with whatever decision I made, thank you destanny BTW you're so pretty

YM

Yasmine Miller

4 Apr 2025

I wanna start off by saying thank you so much to Miss Destanny for helping me and having the faith encouraged and working with me on getting me a brand new 2025 Honda Civic she is one of the best and one of the understand person that can get the problem done. If you’re looking for a good dealership stop by there and ask for Destanny.Let her know Yasmin referred you she won’t let you down.