HCA Houston Healthcare Medical Center

MH

Michael Humble

6 Jan 2026

I made an account just to be able to express how great my experience at Clear Lake was. Even with their ER stuffed to the gills, the nurses were attentive and made sure I had everything I needed. They moved me to a separate room within a few hours and had made sure that I got fed, with the hospital food being a pleasant surprise. Most hospitals I have been to, the food isn't the greatest but both the taste and treatment from the order taker were top notch! I got visits throughout from both the doctors and a director who came with a snack basket and took tyme to explain to me about the food taking process - thank you for making Christmas time as bearable as it was for someone hurt!

AC

A C Local Guide

2 Jan 2026

Id give this hospital zero stars if I could. This place is an absolute DISASTER. I’ve given them the benefit of the doubt so many times and finally it deserves a review bc people need to steer clear of this place bc I am confident that nothing will change. The nurses are careless and even speak poorly of the hospital. I could go into detail about what happened after my mom had her surgery, but it would take days. In short, if I wasn’t a nurse and had the knowledge I have, my mom would’ve died there. The icing on the cake was that my mom showed up for her MRI that took weeks to get into, ON TIME. I made the appointment and nothing was said about it coming 30 min early. She got there and they gave her a tablet to register herself, as an elder, she struggled and no one helped her. Appt was at 12, the registration was finished at 12:13 bc no one would help her with the tablet they told her she had to reschedule. Not an easy feat getting our elderly parents to and from drs. Transportation has to be arranged and all and they claimed it would’ve them behind 2 hrs if they accommodated her. I work in a hospital and this is total BS.

GW

G W

30 Dec 2025

Nursing Care Team did an outstanding job during my stay. All shift personnel were knowledgeable, professional, and did their jobs well. Personable too; felt like I was being treated as a person and not an obligation.

My experience was over multiple days; the treatment was consistently good as were the interactions with the Dr.s when discussing my case.

Will definitely go there myself in the future if the need arises as well as recommending them to family and friends.

Thanks to all that I interacted with; you made a difficult situation bearable by your concerns and treatments. I'm experiencing an excellent recovery which, of course, is great news.

PR

paul richard

16 Dec 2025

I showed up on time and staff was ready to start prep work before surgery upon arrival. They rolled me back hooked me up to monitors and IV. They told me when they started the IV next thing I remember I’m waking up in recovery and soon after on my way home. Everyone I engaged with was friendly and informative!
Considering I had a surgical procedure, it was a pleasant experience.

CH

Cara Harding Local Guide

14 Dec 2025

I am very pleased with the bedside maner from the surgeon the pcp doctor the pain medicine doctor and the overnight tech Zoe is the only one has actually cleaned my catheter and I have been here 4 days. The day time time nurses act like they don't want to be here at all my nurse yelled at me and I just had surgery 2 days ago on my stomach and I was struggling getting back in bed and she was like hurry up and had a attitude. The overnight nurse she is alright but some of the things she doesn't know what to do
So I am still on the 7th floor and I am still struggling with rude nurses. I am in a ton of pain and I was told earlier by Dorothy because I asked her to please update my pain meds time and and I had surgery twice on my stomach within 2 weeks of each other and it is so painful and she told me that I was supposed to get my pain pill at 10 then she wanted to come in around her little nurse friend oh it's 1030 now. I am struggling with pain control her because you have some nurses that will he help you and the some nurses that won't help you. This while time I have been there and I have I gotten the pain pill first before now she wants to tell me I have to wait for 2 hours for the iv pain meds instead of a hour
On top of that the surgeons are amazing and doctor always coming to check on me and making sure I'm getting the best care but some things are getting are getting ignored i and my insurance is patients are taking care of this

CW

Christianne Wood

6 Nov 2025

Best surgery experience I’ve ever had! Great doctors, great nurses, excellent care before and after. They immediately put me at ease and helped me through every step of the process.

CS

cobramlm84 squad Local Guide

1 Nov 2025

My daughter has been in the hospital for a couple of days, and in incredible pain almost to where she is crying in pain. She asked the nurse ESE for pain meds at 10 cause thats when she was able to recieve them here it is at 11:30 and she hasn't gotten them. And the nurse even shut the door so she couldn't here her scream in agnoy. What kind of service is that. Is that how you treat your patients. Is that how you train your nurses and staff. Up untill her yall were some what good . Now he'll no. Yall need to do something nurse lead Charles you need to get your nurses on protocol she is suppose to remain. Comfortable.

DN

Deborah Nelson

26 Oct 2025

Ok well I came in thinking that my hernia had a leak. I was experiencing BAD CRAMPS. I had been holding off going thinking that it would go away by taking laxatives. Anyhow,.E.R. Dr Chen needs to brush up on his bedside manners. He wouldn't touch my hernia just to FEEL how LARGE it is. Then the discharging Dr. Mahazari forgot to call in my prescriptions. Other than that, everyone else was cordial.

PJ

Paul jr Valdez

31 Aug 2025

My experience with my surgeon was excellent. Dr. Liang has done a tremendous job and I give him a 5 ⭐️ review for not only His performance during surgery but also with his transparency and his ability to put a person at ease. He’s extremely knowledgeable, kind, and a compassionate Doctor thatI would most certainly recommend if your ever in need of a general surgeon . Now to my experience with the hospital.My experience has been horrible so far. I get here to my room and within two hours the The TV breaks. So I sit 2days (so far) in a room with no TV. Push the button to call the nurse and it takes them 10 minutes to come after answering within one minute. Request pain medication took over an hour and a half and still nothing. staff is friendly, but nothing gets done. They are more worried about a stolen phone that a patient supposedly stole from a staff member then about helping patients in need. The only bright spot I can speak about is a nurse name Ariana and this extremely charming tech named Cassidy. Ariana seem like she genuinely tried, but Cassidy was my rock. She kept me laughing when I didn’t think it was possible. And she kept me up on all the latest news that was transpiring. This young lady went above and beyond to try to help and alleviate the pain, but she can only do so much. Ariana is someone that has a passion for this job and it shows. So I say thank you Ariana and Cassidy for all you do and much respect. Needless to say, I will not be coming back. Can you believe at checkout time when I told him I needed a little more time because I had just vomited and wasn’t feeling well security showed up? I could not believe that. I would not recommend this hospital to my worst enemy. If it’s a life-threatening situation, I would recommend taking the chance to drive down to Hermann Memorial.
Trust me… YOU’LL THANK ME LATER!!!

JC

Josh Coulter Local Guide

19 Feb 2025

My wife went into her appointment with a few questions written down that she wanted to address. Dr. Davidson rushed through and dismissed my wife's concerns. My wife was not treated like a person and instead was treated like a number. Dr. Davidson today chose profits over people.