Do not go here they put you in a room and forget about you. In the last 48 hours my wife has had 2 jello’s and a cup of water. She had a CT scan today, that was 4 hours ago and we have yet to see a doctor come explain the results. Here we sit in her room
352 forgotten and with out any answers from doctors. My wife complained of a headache 5 hours ago and they said they would get her something still nothing. Nothing but neglect and very little communication here. Guess they don’t believe that part of the Constitution that’s says no cruel and unusual punishment. My wife is worst off now then when she went in.
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
We regret that the experience didn’t meet your expectations. Please contact us directly at 281.348.8248 to discuss further.
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Michelle Collins
9 Jul 2026
I had surgery on 7/1/26. Everything was great until rolling into the OR was told they “lost my tray” but it was found. Surgery done and sent to PACU and cared for by a nurse who really wanted to be somewhere else, kept telling other nurses there that a friend from “Cali” had just landed and she needs to go. I told the nurse I had to go to the bathroom and she asked me what she was supposed to do about that?? Sat a couple of beds down to do charting, never near me. She finally was able to get me down to nurses to get me discharged (which she bad mouthed to other nurses). When getting ready for discharge we were given a piece of equipment that was not functioning properly. We were given all parts and instructions and told to “figure it out”
Réponse de HCA Houston Healthcare Medical Center entreprise4 Sep 2026
We are very sorry to hear about this experience. Patient satisfaction is important to us at HCA Houston Healthcare Clear Lake, so we will make every effort to address any concerns. These comments have been shared with our leadership team. If you would like to speak with someone about your experience, please call 281-338-3192.
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Shirley Rowell
8 Jul 2026
I visited Solis Mammography, my visit went very smoothly. The office staff was very nice and very professional. The staff who provided my services was very nice and also very professional and helpful. I would recommend them to anyone and they don’t only do mammograms but they do other tests as well.
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
We really appreciate you sharing your experience with us! It’s wonderful to know you felt well taken care of. Let us know if you need anything moving forward. We’re always here to assist you!
My husband is 66 and went to kingwood hospital by ambulance due to stroke symptoms, and they sent him home after 3 days and his vision is still blurry, its been a week since he was released , I will not bring him back to kingwood hospital, it was terrible!! The rooms were dirty, staff did not care about getting his medication on time, it was just a bad experience over all !
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
Kim Pitre, thank you for this feedback and please know this is not acceptable by our standards. I have shared this feedback with our administration, so we can work to improve. I apologize that we fell short of your expectations, and if there is any other feedback you'd like to share, I encourage you to give us a call at 281.348.8248.
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HSIII
5 Jul 2026
I can’t say enough great things about Kingwood Medical Center and the exceptional care they’ve provided for my mom during her recovery. From the moment she was admitted, the level of professionalism, compassion, and attentiveness has been outstanding. The staff truly goes above and beyond to make sure patients feel comfortable, supported, and cared for every step of the way.
A very special shoutout to Nurse Assistant Latoya, who made a lasting impression on both my mom and me. She consistently checked in, always asking if my mom needed anything and genuinely caring about her comfort and well-being. What stood out most was how she took the time to reassure me with even the simplest requests—those small moments meant everything and showed her dedication to patient care.
It’s clear that this facility is filled with people who truly care about what they do. I’m incredibly grateful for the role they’ve played in helping nurse my mom back to good health. Thank you all for your compassion, patience, and commitment to excellence.
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
Your compliments are great to hear. Thank you again for recognizing our efforts!
Wait in the waiting room, wait for the doctor though he was quite nice then wait for the older doctor. sent to hospital for Xray, hospital didn't have faxed paperwork. called doctor's office 5 time to get thru, finally got the paperwork to hospital. 2 1/2 hours in total just to get an Xray. Welcome to what happens when your doctor's office gets purchase by a NYSE company focused on the bottom line. Changing at the end of the year.
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
We want to hear more about how we can make this right. Please call 281-338-3192.
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Karen Zimpfer
3 Jul 2026
My entire experience was wonderful - pre opp appointment -everyone was kind and knowledgeable. Day of surgery, my intake nurse was so caring ; the nurse anesthesist was kind and very informative - she listened to my concerns . The surgery nurse prayed for me . I came out of anesthesia well . Post op was minimal pain . Dr Pustilnik was early and patient to answer question . So thankful for my care
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
We really appreciate you sharing your experience with us! It’s wonderful to know you felt well taken care of. Let us know if you need anything moving forward. We’re always here to assist you!
The Tech that assisted me throughout the whole process of taking register and taking x-rays was so helpful. She told me what i had to do first before she could do the x-rays. I wish I would have gotten her name. She was amazing. Thank you for the great experience
Réponse de HCA Houston Healthcare Medical Center entreprise4 Aug 2026
The care was great from top to bottom....except officers running into my room in the middle of the night, armed, because a fire alarm. Clearly I had been asleep but they accused me of smokin something. They got talked bad to. The food is ABSOLUTE garbage! I heard one night employee state they had seen better food in prison.
Réponse de HCA Houston Healthcare Medical Center entreprise4 Jul 2026
We appreciate feedback from the people and communities we serve. We will look into this further.
I recently had the occasion to receive care at Kingwood HCA Hospital, and I can't praise the team enough for their outstanding service. From the moment I arrived, I felt genuinely cared for by a compassionate and professional staff. The nurses and doctors were not only knowledgeable, but also incredibly kind and attentive to all my needs. They took the time to explain everything in a way that was easy to understand, which really helped put me at ease during a stressful time. The facilities were clean and well-maintained, and I felt safe and comfortable throughout my stay. I am truly grateful for the exceptional care I received and would highly recommend HCA Kingwood Hospital to anyone in need of medical services.
A special thanks to Jamie, Cynthia, and Latisha for the extra care!!! 🙏🏼💖 and all the Doctors!
Réponse de HCA Houston Healthcare Medical Center entreprise4 Jul 2026
Your compliments are great to hear. Thank you again for recognizing our efforts!