Center for Advanced Cardiology in Greater Heights

MC

[email protected] Chavez

5 Jun 2026

imagine getting your leg amputated and all the nurses and staff in 2w wing treat you like garbage & talk to you crazy! smh if i could i’d give this sorry hospital a negative zero! yall need to do better with hiring better staff that actually care about their patients

PE

Peter Evans Local Guide

4 Jun 2026

Terrible. Woke up from op and having trouble breathing. Anesthesiologist never gave enough muscle relaxer antidote. Also not happy with being left on my own to take off 'packing' on hole from tube insertion. No instructions on how best to do this. Chances of it opening and blood everywhere seems very high if I get it wrong. Lastly. Many of their phone numbers are classified as spam so one does not hear a phone call from them. The most important person should be the co ordinator and it is Christie's number that is spam. AND THEY KNOW THIS AND HAVE NOT GOT A PLAN B. terrible.

{B

{Rosie Bear}

28 May 2026

We have only been at this hospital less than 12 hours and already in a matter of five minutes have encountered three very rude employees. I have no idea where these employees go to learn to empathetic or even nice but they are not learning. I had a housekeeper rudely tell me when I asked her if she could tell me how to get to the ER turn and point and said you don’t have a sticker everyone needs a sicker and I said ok can you please point me in the direction of the person to given me a sticker. My mother was transported here by ambulance from another Memorial Herman because she was having a stroke so we never came in through the front so I had no idea about this “Sticker”. Then o said she must be having a bad day and head to security personnel that gives the stickers and the female security was so rude. They have the same security at the previous Memorial we where at and the man told me to open my purse and he looked inside very carefully and asked me if I had weapons which of course I did not. I opened my purse for this lady and then I look up and she has this “you idiot” look on her face and proceeds to tell me, I open your purse, I go threw your purse not you. How in the hell am I supposed to know their protocol if she doesn’t explain it to me. So the security guard is done digging in my purse and by now I am beyond being nice to her and she just stares into space. O stare at the security and she tells me “I am done with you, you can go”, so I told her that this very rude housekeeper told me you would be giving me a sticker. This security guard points to a desk in front of her and said ask them. I go to this desk where a young clerk is staring over my head and I said the security guard said you could give me a sticker to where to visit my mom. She turns to the clerk next to her and says “can you take care of her”, and the other young lady Emi was so nice and gracious looked up my mom and told me how to get back to my mom and finally gave me a sticker. I work in the hospital industry and I know how much the insurance get billed for these visits, these CT’s, these MRI’s it is no small amount and to be treated so rudely by staff is unacceptable. The hospital industry service the customer just like any other industry but some how Memorial Hermann Medical Center staff has forgotten this one important detail. Without patients hospitals do not need staff.

MC

maria coronado Local Guide

27 May 2026

Avoid this location at all costs super dirty the nurses and doctors are so unprofessional i was in the er room in pain nurse told me I could not get any pain meds until ct scan came back as hours passed the doctor finally comes in kinda smirking saying I apologize we got the results 2 hours ago but did not read it right away i was in pain she stated I apologize we will get u pain meds. nurse comes back and says ima give u pain meds ur good to go did not disconnect me from anything i had to do it alone. I will never go back to this location

JN

Jaleesa Nichelle Local Guide

26 May 2026

The culture at this hospital sucks. The ER has some of the rudest people working there. I pity the patients. You say good morning nobody answers you, they stare at you like you have doodoo on you, absolutely horrible people working there.

TC

Toni Cori Local Guide

26 May 2026

Walked in on Memorial Day doors were open, A/C, Lobby music was on ,no staff insight supply and IT room unlocked. Used their desk phone to call police and to call IT to ask where is medical staff? IT from Pennsylvania checked said they closed at 5pm. I walked in about 6:30pm. IT remotely called regional mgr and his mgr. After a few minutes IT from Pennsylvania said to step out and they would lock doors remotely. We waited a few minutes outside to make sure doors got locked. They were

CP

cecilia pulido Local Guide

21 May 2026

After requesting my vehicle with Tracy, she then returned driving really fast and slammed on my brakes at the first stop sign. As she kept driving closer to the drop off area she then again slammed on my brakes. I complained to her on her driving skills while operating other peoples vehicles. This was very unprofessional and unfortunately disturbing. It is a privilege for employees to operate patients vehicles, rather than sitting on their phones at drop off areas and driving patients vehicles the way they do. NEVER will I let Memorial Herman South East Valet my Vehicle.

JV

Jessica Villagomez

17 May 2026

The wait time is ridiculous….. been waiting for over 7 hours and yes they already ran some test and now my daughter has to be admitted but we have no updates and just waiting and waiting …. So ridiculous…. The front desk (doesn’t know anything and they could care less) horrible horrible

HT

HTX_Ivy Local Guide

16 May 2026

Do NOT schedule imaging here. 3 minutes late and they refused to complete the imaging so they turned the patient away. Much better service all around at Memorial MRI.

DR

dristen5

8 May 2026

I had surgery at this hospital and I am not happy with the results or staff. The day shift are mainly young nurses with attitudes and bad energy.This place is understaffed with too many young people working here with no guidance.