Chris P
25 Aug 2026
My preference is to work with the same service advisor each time, and I always ask for Haide. She is professional, courteous, and very helpful in explaining which repairs are needed immediately and why. I also appreciate the video from the technician showing the issues with my car that need attention. I value the thorough communication and excellent service. I am giving four stars, not because of Haide, as her service is excellent, but because of the additional fee associated with using a credit card. I understand this is common practice now, but it is still an added expense, particularly since we are already paying shop fees.
Thank you, Chris, for the kind words about Haide and our team's communication. We appreciate the honest feedback regarding the credit card fee and understand that adds up, so we'll make sure that feedback is noted.