Momentum MINI Service Department

PC

Paula Cordoba

28 Aug 2026

Angelina did a great job! She made the whole process smooth and easy, especially considering it involved two different insurance companies and two separate accidents. She kept me regularly updated throughout and was always kind, helpful, and professional. I really appreciated her support and would definitely recommend her.

CP

Chris P

25 Aug 2026

My preference is to work with the same service advisor each time, and I always ask for Haide. She is professional, courteous, and very helpful in explaining which repairs are needed immediately and why. I also appreciate the video from the technician showing the issues with my car that need attention. I value the thorough communication and excellent service. I am giving four stars, not because of Haide, as her service is excellent, but because of the additional fee associated with using a credit card. I understand this is common practice now, but it is still an added expense, particularly since we are already paying shop fees.

JG

Joel Gonzalez

6 Aug 2026

Worst decision I made was to take my car there.
They can’t even guarantee if they will fix the problem with the work that’ll be done almost $4,000 them when you pick up your car they will charge you 400 just to look at at it. And rude customer service.

ND

NEQUARNDA DAWSON Local Guide

30 Jul 2026

They had a great selection of vehicles and provided friendly, excellent customer service. I'll definitely be referring all of my friends and family who are in the market to purchase a car. Thanks for your assistance Bryan and Claude !!!

UD

Umar Darr

22 Jul 2026

Worst repair shop you can go to. The actual job on the car was great - but they clearly overdid it with expensive costs and add ons. Really though- the issue is it took 10 months to get my car back. Repeatedly told it would be ready when it clearly wasn’t ready with no intention to tell me the truth.

I dropped my car off September 2025 and was told it could be ready by Thanksgiving, then Christmas, then New Year’s, then end of January . By the time I was getting really frustrated with them, they told me that the parts weren’t even there yet which makes absolutely no sense, then why would you tell me it’s almost ready? this kept going on till July 2026 when I finally got it back.

Missed deadlines, poor communication, and they charged so much that insurance stopped willing to pay them their price. I was desperate to get my car out of there and paid thousands out of pocket due to unwillingness to negotiation realistically. This place is every persons nightmare when their car has issues. Would highly recommend going elsewhere unless you are ready to hire a legal team.

BW

Barbara Whitsett

17 Jul 2026

I made a serious mistake and didn't buy my mini from this dealership, but when I needed their time and their help they were there for me. JW in service programed my key for me at no charge and was so nice about it I should buy him lunch. More impressive, was that sales associate Andre Deshotels, who was under no obligation to me, was generous enough to spend more than an hour running me through the myriad of technical nuances of my new car.
I have purchased many cars and have come to expect sales people to forget who I am after I sign my name, but Andre was kind enough to spent a long time (and in the Houston heat) showing me what I needed to know and answering my many questions.
If mini is in your future, Id recommend this dealership and I'd strongly recommend you ask for Andre (and JW).

RG

Ryan Galik

11 Jul 2026

A really disappointing experience. Communication was consistently poor, and it was extremely difficult to reach who was working on my case — he rarely called back when he said he would. They also failed to do the rim work I'd requested, even though they'd agreed to handle it at the same time as my mirror repair. In the end, it took over a month just to fix a mirror and replace a door. I won't be returning.

EG

Elena Garcia Local Guide

10 Jul 2026

Momentum Mini Cooper service, I took my car for oil change and Tune up, they did a great job. Can’t trust any other place. I highly recommend them.

JA

Julio Acuna Nunez

1 Jul 2026

The service is outrageously priced, and the pricing structure is completely unclear. On top of that, you have to wait long hours for them to finish, and there’s no proactive communication about the progress and status of your service. The quality of service provided definitely doesn’t match the price level.

VE

Vohn Edwards Local Guide

27 Jun 2026

Heidi was absolutely fantastic! She is transparent, professional and honest. Her attitude is amazing!