0 Stars. The front desk never picks up the phone. When confronted about it in person they're rude and act like it's your fault, that you've dialed the wrong number, and that they always answer. They're so incompetent I've had to call the nurse line and make a complaint. The nurse line can't even get them to pick up nor can the VA help desk. I've made complaints about this multiple times and the dental office will call me back weeks later after filing the complaints.. It shouldn't come to this to receive treatment. This is not how Veterans should be treated!
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DW
Dennis west
15 Jul 2026
They suck. Been waiting for over an Hours. wasting my Time, Better off to go there in Person
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DS
David SummersLocal Guide
21 Apr 2026
I was set up with two outside clinics. I don’t understand why it’s taking forever to answer the phone at the VA and getting approved for procedures is a nightmare. I feel like the receptionist (s) don’t understand the severity of some patients. I’ve had 4 root canals with two temporary crowns. I have so much going on with my teeth it’s not even funny!! Please do better.
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EW
Emanuel Ward
25 Mar 2026
Well theses review are accurate on trying to reach them the dentist office to get an appointment
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NE
Nevert
24 Feb 2026
Dentist sprayed cold water on an exposed tooth and didn’t care about the pain he caused. How dare I have dental coverage.
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RR
Reezy Reed
13 Feb 2026
Aggressively garbage. 👎🏾 It makes you want to pay the thousands out of pocket.
Update: 2/13/2026
Didn’t think it could get worse. It did. 😂
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AN
AngelLocal Guide
31 Jan 2026
I called the Va dental clinic on Thursday 29th 2026 and Friday 30th 2026 They never answer the phone the rang almost 30 minutes before someone answered THE MSA’s are rude won’t let you talk they talk over the VETERAN they are belligerent the Doctors are also horrible at referrals for outside community care services they try and intimidate bully veterans to come to this horrible clinic to get care for there Dental needs they make you wait until the pain level is so excruciating to fix any dental work instead of being proactive and fixing the problem before it gets to that level OMG I have panic attacks when I call this clinic. No one should feel intimidated or threaten to get the care that they need from the Michael E Debakey VA Hospital dental care clinic. Listen VETERANS START HOLDING THE PEOPLE ACCOUNTABLE FOR THEIR ACTIONS PEOPLE ONLY TREAT YOU THIS BECAUSE YOU ALLOW THEM TO DO SO LETS START SPEAKING OUT I’ve been dealing with this clinic for years they have left me in tears the way treat it’s a constant fight arguing with me I have CHF CONGESTIVE Heart FAILURE I’M sick and tired of fighting with the dental staff over my care this is Ludacris
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AW
allen west
8 Jan 2026
Been trying for several days to reach someone to get referral. Wait at least an hour each time I’ve called. I can’t be on phone waiting for someone to decide to answer for these long periods of time. This is really deterring and can see why a lot of veterans just give up or just do not want to deal with the VA.
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RR
Rob Reed
24 Oct 2024
VA shenanigans. 😆
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BI
Birds
15 Feb 2024
Some of the reviews are funny to read as one vet to another. The wait is longer than desired, but we don't mind waiting if these older vets get seen. My wife mention that there's a young lady who was very pleasant with specific ethnic vets versus the rest when I was in with the doctor. Young ladies being short with fellows like us is no news. At my age, young ladies acting a fool causes no stress to my day. But let me catch someone snapping at my wife, that's a different story
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Comparez 87 hôpitaux à Houston, dans l’ordre de leur note et du nombre d’avis.