I can't really attest to the actual facility because we were not allowed beyond the visiting room. It appeared and smelled clean. It was very secure. My brother in law was sent there directly from another care facility 7 hours away and his wife had no choice. Due to all the bad reviews, we were very worried, so my husband and I went to check on him as soon as we could. My 5 stars are for the staff we interacted with. He was neat and clean and had on socks and shoes (which the other place never took care of). He was smiling and laughing with the ladies that brought him to see us (which he never did in the other place). After a short visit, he decided on his own to go back to his room (he always asked us to take him with us in the other place). He was calm but not a zombie (the other place kept shooting him full of Haldol). The ladies (Sophie and Ingaza) both stayed after he went back and gave us good information about his care, how and what he was doing, and gave us hope that he was improving every day and would continue to do so. They gave us a list of things the other place didn't send so we could get them for him. They were so kind, helpful, and encouraging that all 5 stars belong to them. Thank you, Sophie and Ingaza! You are a blessing to us and our brother!
You can tell they care. Was in and out but very efficient. Best staff was Israel, Sofia and nurse Pin. They took excellent care of me while I was here.
When I first got there I was angry. I went there voluntarily. They were great!!! I truly love the staff. They really care. The food is great too. There were several staff members whose name I remember. Ray is one who always had my back and another is Rosa. Ray knows who Rosa is.
I recently placed my father at Oceans Katy for 2 weeks and I would like to say the level of care was excellent. The clinical, nursing and discharge staff were extremely helpful. The medical staff was able to prescribe the correct therapy and my father is doing much better. I want to personally thank the entire staff for a job very well done!
Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2024
Hi Cheryl - Thank you for your kind words! We are proud of our team and grateful for the opportunity to provide care in our community.
Oceans doctors, therapists and staff are thorough, compassionate included us in knowing our son when he asked for help! This was a blessed answer to our prayers... the medication changes and intense therapy has brought our son back better than ever. We highly respect their wisdom and attention to the "whole person" in their treatment. Please call Oceans Behavioral for anyone in need of Psychiatric care.
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Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2023
Thank you for your kind words! We are proud of our team and grateful for the opportunity to provide care in our community.
I was looking at the reviews and Wow I am am sorry these people feel this way about Oceans!! My experience with Oceans Behavioral program was an amazing experience!! My Mom was so lost and she really needed help and the help that she had gotten from other facilities did not help like Oceans!!
The doctors and Nurses are so loving and caring! My mom was such a handful but they loved her treated her like their own family!! There are several people that helped my mom cope with life when she felt so lost and alone!! They did treatment plans and they involved me her daughter in it!! They all called me once a week with mom a physician a registered nurse a psychologist they all called me and gave me an update on my mom and we went over her medication adjustment if we had any! If there were any issues with my mom they would always call me! This place has done so good with my mom!! Now she is back at a Nursing home with coping skills that she learned there and finally is happy again!! She is always smiling before she went to Oceans she was so angry and was hitting punching and biting every with in reach so yes Oceans has has a HUGE impact on not only my moms life but mine as well!!!
Mandy Nichols has been such an Angel even when my mom left she kept in contact with my mom and that means so much to me!’ Leslie and Victoria were such caring and loving nurses to my mom!! There has been 3 Angela watching over my mom giving her the best care possible!!!When my mom had to be taken to the emergency room they all kept close contact with me and eased my mind about the care mom was getting!! I thank you everyone at Oceans for loving and caring for my mom like you all have!!!
Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2021
Thank you for your kind words. We are proud of our team and grateful for the opportunity to provide care in our community.
I would like to say what a pleasure it was working with staff at Oceans Katy.
Richard was very helpful, quick to respond and nice. He made every effort to get the help we needed. Mandy I cant say enough good things about her. She came to assess and the care and compassion she showed during our time of need was enormous. The professional curiosity and knowledge that these two individuals extended was most graciously appreciated. Even the new nurse that had only been there a couple of days was so helpful and pleasant to speak with. We will be using and recommending their services again. Thank you for caring for our special residents.
Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2021
Thank you for your kind words. We are proud of our team and grateful for the opportunity to provide care in our community.
This 5 stars goes to a fantastic Case Manager/Discharge Planner who help my love one with discharge. Her name is Victoria Daily. My family member had to move on from his previous placement due to unfortunate circumstances. After his stay came to a close, he needed a new place to reside. Victoria worked very diligently to help us find a new place, and I really appreciate all her leads and hard work. Thank you Victoria. if the other reviews are true, then you are one of the better parts of the facility. Please continue to share your compassion with others, and I wish you the best in your future endeavors.
Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2020
Thank you for your kind words. We are proud of our team and grateful for the opportunity to offer behavioral health services to the Katy community.
I want to thank all the nurses who took such great care of my dad at Oceans Behavioral Hospital in Katy. It is a great facility with caring staff, I would highly recommend this facility for anyone looking for behavioral health care services. Ms. Victoria Dailey MSW Case Manager/ Discharge Planner was exceptional in placing my dad into a facility and gave us personalized care. She worked very hard on finding the best place for my dad and kept us informed during the process. Her team really care about their patients and this was a big help to me and my family.
Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2020
Thank you for your kind words. We are proud of our team and grateful for the opportunity to offer behavioral health services to the Katy community.
I have had the privilege of working closely with Oceans Hospital. On a plethora of occasions, when my patients were in need, they received outstanding care paired with excellent bedside manner. The marketer Cindy went above all expectations to aid in the smooth transition of all patients. I am truly grateful for the amount of professionalism exhibited and amazing care demonstrated to my patients.
Risposta da Oceans Behavioral Hospital — Katy azienda4 Oct 2020
Thank you for your kind words. We are proud of our teams and grateful for the opportunity to offer behavioral health services to the Katy community.
