They always do a great job on our cars.
I didn’t even have an appointment and yes some were waiting but I was there for probably an hour. Very reasonable compared to other places I have heard. Been taking our cars there for years! Worth the drive for me. Nice spacious places to sit and if you have work to do it’s no issue. Bathroom is clean.
Risposta da Quick Lane Tire & Auto Center azienda4 Oct 2025
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I love this location! Alberto and Krystal are awesome and always welcome people with a positive attitude and a smile. I am thankful to have a great team to take care of my car!
EDIT: l use a special oil for my high performance (ROUSH) engine they just Informed me I will pay normal prices and the Service Adviser is Great and the Tech got it done super fast and right .I bought tires from them but had to use special machine to install they help me source and carried tires to source. great service.
I have been coming in to the Quick Lube since I bought my from McRee Ford. 4 years later this morning was the best service. Crystal was awesome! So nice. So helpful. Also the mechanics were awesome. I was watching Oscar and he looked at my car thoroughly. Haven’t had such a food visit.
Risposta da Quick Lane Tire & Auto Center azienda4 Oct 2023
Hello Lisa, we appreciate your feedback on our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Took my truck here yesterday for a full synthetic oil change and four tires. I didn't expect the 19.5 inch tires to be in stock. Was informed they would arrive today and the Quick Lane rep would call me this morning when they arrived.
They did a blend oil change, which loses them money, adds wear and tear on my truck, and wastes my $300 an hour time. I did not receive an update this morning, but of course the rep "was about to call me" only after I called them to inquire this afternoon.
Yet another business cutting QC corners by inviting Karen to scream into a pillow at "the manager". The manager who had nothing but excuses for why perfection is impossible. Well of course it is, if you're not striving for it. I can address this at the next Ford shareholder meeting, but I don't look the part so maybe that's why they treated me like a punk. Who showed up in a $100 thousand pickup to drop $3000 on them. Not too bright, kids.
Absolute nightmare. Take your business elsewhere.
Risposta da Quick Lane Tire & Auto Center azienda4 Oct 2023
Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call to our Manager, Paul Tamkin at 281-309-5128 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon.
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NB
Netta BLocal Guide
14 Sep 2022
I'm used to actually dealing with dealerships. I was surprised when there were no courtesy refreshments here, just a vending machine. The coffee offered was old, I don't recall them making fresh coffee in the 6 hrs I waited. They preformed the 100k recommended maintenance. The place is clean and the staff is friendly, the waiting area is spacious which makes social distancing easy. The restroom is spotless and even offer lotion. Sanjay was really understanding and kind hearted, he was the person I'm assuming who did my mechanical work. The advisor I had was Mateo, he was also nice and kept me updated on my car since I waited the few hrs. I do love the window of how you can watch them while they work.
Something was spilled on my car don't know what the hell it is but it was not like that when I bought it to them. So they lost a star
Risposta da Quick Lane Tire & Auto Center azienda4 Oct 2022
Hi Janette, we appreciate your feedback of our Staff's service! Please let us know if there is ever anything else we can do for you! Safe travels!
Arrived promptly at 8:30 for appointment. Service completed at 10am.
Keys were accidentally locked inside the truck by staff but fortunately I have the Ford app and was able to unlock it. Overall, staff is friendly and professional. The receptionist at check out was awesome, she asked if I wanted to use my rewards to cover the cost which I really appreciated.
Risposta da Quick Lane Tire & Auto Center azienda4 Oct 2022
Hi Pedro, thank you for leaving such a great review, even with a little bump in the road.. Thanks again for the recommendation, and have an amazing day!
I brought my 19 f350 in for a tire rotation in late November. While the service was prompt the quality of it was not. They literally did not not do one step of this simple procedure correctly. Did not use correct ford rotation pattern ( i know because i had previously marked the tires). When i came back to complain adout this Mateo could only say thats how we do it. None of the tires were inflated properly. They lost a valve stem cap. one rear center cap was not all the way on. Its a wonder it didn't come off. They did "find" a crossthreaded lug nut which they blamed on me doing the previous rotation. I doubt that.
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TG
TX GAL81Local Guide
9 Sep 2019
If you make an appointment, they're usually pretty quick and they have coupon specials on their website. Just make sure you don't get a new hire working on your vehicle. They always break my lug nuts but they did replace them with the right ones on my last visit.
They were to diagnose collision damage and repair while my car was in the body shop. During this time Quick-lane incorrectly installed parts in my 2016 Mustang GT. They managed to turn two of my lower strut bolts from splined to not splined: on top of that they also forgot the dust boot on the replacement strut, which WILL lead to early failure. No such thing as a customer schedule or accountability. This goes across from Quicklane and the service department, I have always had issues with both.
Thanks again McRee Ford for not being my dealer. You will not lay hands on any car I intend to keep.