Worst service ever. I got there at 11, I came from out of the state so have no where to go. I tried to check in early and they told me it would be $40 extra for checking in before 3. So I opted to wait until 3 to check in but as I head to the lobby to sit down, the lady asks me what do I plan on doing until 3? I told here I was going to wait there at tne lobby and and she told me that was going to be a long time and it was not possible, that if I wanted to wait there I will have to pay as if I was checking in early... I did not get that, is not like the lobby was packed or anything, I was literally the only person there. Worst experience ever.
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JW
Jenny Weaver
4 Oct 2017
The personnel is rude and uneducated on processing reservations and payments. According to website check in is at 2pm. After three attempts we were finally able to get in to a room after 4pm. We did make prior reservation so they new we were on the way. This really inconvenienced us as well as our contract employer by having to continuously leave the job site.
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AW
Adventures with Sylvie MacLocal Guide
12 Sep 2017
This place is disgusting and should be reported to the BBB. I would give negative stars if possible. The rooms reek of 30 year old ash trays. The sheets have cigarette holes and I'm sure all sheets and towels are washed in only water, no soap whereas comforters and pillows are not washed at all. The beds are disssssssgustingly stained as are the carpets but the beds are more stained than the carpets. Management is rude. Toilet leaks from the bottom, drain backs up from the sink. The good part is that they have a mini fridge and microwave. We brought our own sheets and towels but they now also stink of stale cigarette from the room smell. This is more like a motel that you bring an hourly prostiute to or a motel do shoot up at. We were forced here bc we couldn't find anything else due to Harvey. We have one more night here but I can not wait to get into a new hotel. This place is ridiculously disgustingly filthy.
Oh, and I even took the pillow cases off so that the cleaning people would see that the pillows are FILTHY and maybe they could replace or wash but nope....the same stained pillow cases were put back on the even more stained pillows and put back in the same sickly looking beds. Ughhhhhh . Makes my skin crawl. This place only makes money from the hourly guests and drug addicts needing a room for the night. If you have to come here, bring disinfectant spray along with all bedding and maybe an air purifier if u happen to have one.
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LE
LeaLocal Guide
23 Jan 2016
First of all, when you walk in to the hotel room a very nasty smell hits you in the face. The bedding has cigarette burns all in it. The chair provided by the table is completely broken, there are 3 lamps in the room but one has no light bulb, the other ones don't turn on. They have ano old tv with not many channels, no WiFi at all. The bed feels hard as rock, their pillows are so stained, they are almost fully yellow. When we asked for a refund and the woman in the office claimed there was nothing wrong with the room. Never stay here, I will never stay here again.
