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Mostro 30 su 82 totali. Reimposta filtri
lili Local Guide
28 Oct 2023
They don't help on anything the all plus you have to pay for parking. Is better look for any other doctor or specialists in your area. Don't waste time coming here. They will not do anything. Just take the money for your insurance.
Jennifer Brooks
27 Oct 2023
The wait time is just ridiculous. And when you ask how much longer the people in the emergency get smart with you and say you’ve only been here 8.5 hours, we have had people waiting 13 hours. Like I’m sorry my baby has not had any wet diapers and won’t eat nor will she keep liquids down. They will take individual with less critical concerns before those that are showing signs of dehydration or broken body parts.
lin jose Local Guide
20 Sep 2023
The wait was ridiculous (over 7hrs to get evaluated). And they ordered the wrong test which thank god i corrected.
S Lea Ju Local Guide
9 Aug 2023
The GI Dr ordered 7 tubes of blood from my child and didn't tell us. He just sent us to get blood work done at the lab. I found out when I asked the nurse if it was just one tube he ordered, because I wanted to assure my anxious child that it was ok. When she let us know how many he ordered, I asked if that many was normal to order and she assured us it was. It was a bad experience and several Drs had to come in and check on my child. On top of all that, before we headed to the lab the GI Dr basically criticized us for not getting a certain vaccine, which is optional by the way. I will never take my child here again.
Logan
28 Jul 2023
Absolutely dropped the ball with my child. If you have a problem or grievance don't bother contacting family advocacy either. They don't care. If your kid has some kind of rare disease or needs surgery, great place. But anything like a hearing test or "normal" problems steer clear of this place. They don't care about you, they don't care about your kid. Go anywhere else. So disappointed in this place.
Hi Login, we apologize if you've been having a frustrating experience. Your review has been shared with our team should you change your mind and wish to speak with our Family Advocacy team, please contact them at 832-824-1919. They are keen to learn more about what happened. If you prefer, you could private message us your contact information via TCH Facebook and we can have our team reach out to you directly. Thank you.
loganisgreat Local Guide
20 Jul 2023
Overrated medical facility. They're the best only because they have better technology. Same as most hospitals in every other sense. Basic appointments take months to schedule, and they will schedule as many as possible. Sad.
We strive to provide the highest quality care and seamless experience possible for our patients. We apologize that your experience didn't meet your expectations and will share this information to the Family Advocacy Department. You also may contact the department directly at 832-824-1919.
Emo Taylor Local Guide
25 Apr 2023
I'm not coming back to this off
Hello, thank you for voicing your frustration. We have shared your review with our team and encourage you to contact our practice manager, Felicia, at 832-828-2100. We would like to better understand your experience and identify areas for improvement.
Andrew Gust Local Guide
10 Feb 2023
I'm not impressed. Everyone talks up Texas children's, but I think it may be over hyped. My wife and I were treated like what felt like inmates instead of guests and parents. They never informed us of anything such as parking, food and beverages for my wife and son or any patient care outside of the operation itself.
Security staff was extremely rude, I felt like we were in a jail more than in a caring environment. My wife felt as if she couldn't even leave the room without being questioned by security. She left the room to get a drink, leaving her wallet in the room with our son. Upon returning from down the hallway security asked for her license which was in the room. Instead, they forced her to stand in front of a wall and take her picture "for records". Whenever my son received his food, it was ice cold. I would've expected way more than this.
Andrew, we are so very sorry to hear about your experience. Have you shared this with our Family Advocacy team? Their job is to bridge the gap when expectations are not met. They can be reached at 832-824-1919. Again, very sorry to hear about your experience.
JOCABED KARKARE Local Guide
13 Dec 2022
Brought my sick kid and waited 6 hours to be admitted to the emergency room and two hrs in the room to be seen by a doctor . Terrible service please look for a better place to get treatment .
Corey and Lauren Hendricks
31 Jul 2022
We scheduled here for an audiology appointment. This was our 2nd time getting a test done.
1. We were told to schedule here versus the Katy location since they are “supposed” to do hearing test and ABR testing same day if needed. THIS WAS NOT TRUE.
2. We spent over and hour driving here. 20 min to park and get into the office even with vallet parking. Our appointment lasted not even a full 5 MINUTES. FOR A HEARING TEST.
3. We are mentioned to “DR” Nancy K Schwartz our child was autistic and ABA therapy and warned her the sound box hearing test may not be helpful as he may not be able to handle or do it. We went into the sound box she “tried” different methods then ended the test abruptly. Without fully giving our child the time to adjust to a different setting than normal. She then proceeded to make comments regarding my child’s behavior and crying. WHICH IS SHOCKING DUE TO WORKING ST A CHILDREN HOSPITAL.
4. We suggested other things we could do we knew would help and she gave him no chance at all. AGAIN WORKING AS A CHILDREN DOCTOR NO COMPASSION OR PATIENCE WAS IN ANY INCH OF HER MOODY BODY.
5. She walked us out to the check out with us and said okay thank you and wait here. THE CHECK OUT HAD NO CLUE WHAT WE NEEDED WE STOOD AT CHECK OUT LONGER THAN THE APPOINTMENT TO BE TOLD SOMEONE WILL CALL US NEXT WEEK.
Again this is a childrens hospital and I would expect the dr.s to have more professional skills, compassion, and patience. Not all children walk in do the test and understand. My child is Autistic. I would say these things even if he was not. Her behavior and manners as a DR. We’re unacceptable. Her attitude and energy were bad it’s almost as if he could feel it. She should not be working in any pediatric facility. Let alone be a DR. I would not want to see this woman even as an adult. It was all around the worse 5 min at a dr or hospital. Again 5 MIN. I will NOT be going back here or recommend this place to anyone. After this appointment I have decided no longer to use any Texas Children’s. I have taken my appointment survey and made all this comments. As well has a review under her name, google, yelp and whatever other pages I can find in hopes to help other families before making an appointment with this horrible so called DR.
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