Voyages of Sugar Land

BW

Becky Wong

1 May 2025

As a family member, there were a lot of uncertainty and anxiety when seeing your loved one got admitted.
The communication with the other departments was disappointing.

However, the Director of the Dietary Department, Kendrick Barrow, was a truly God-sent person. My sibling had severe medical conditions and needed a very restricted diet. His Team and he made their best effort to accommodate her meals, which was beyond my expectations with prompt response. I really appreciated their willingness to assist the resident and the family.

In addition, the intake nurses, Nicole and Jun, were very helpful when registering my sibling into the facility. I noticed that they were super busy with multiple patients. Pray the best for the residents and the staffs.

CC

Crispy Christey Local Guide

13 Apr 2025

I was happy that they allowed me to enter their facility. Hospital stays always have their good and bad moments. When I was there, the hospital was still new, so things were a little unorganized. However, the best part of my stay was the interactions with the group therapists—impeccable and impressive! They spent more time assisting and catering to patients than most of the staff on the floors.

The kitchen crew did their thing! They always made sure I was eating the foods my body needed, as I don’t eat pork or dairy products. That level of care meant a lot.

Now, my experience with medical care was another story. My "doctor" wasn’t really a doctor—more like a doctor-in-training. Truth be told, I felt like a guinea pig at times. I had many issues with the medical side of things, but I demanded to speak to the real doctor, and eventually, it happened. I also want to applaud my psychiatrist and her team for their support.

Towards the end of my stay, the release plan was excellent. They helped me secure a place to live, which was a blessing. However, they messed up my release paperwork, and since it was a Friday, my frustration boiled over. My blood pressure skyrocketed from the stress. But miraculously, I was released on a day they normally don’t discharge people—Saturday! They even Ubered me an hour away to my new home.

All in all, my 21-day stay was a mix of great times and difficult moments, but it was a much-needed mental and spiritual journey. I wish I could remember the names of all the amazing staff members, but I do recall Joseph from the night shift. And James—he was incredible! I thought he was the hospital manager because he was so multi-talented and handled tasks for others with such care. His team was amazing. I also really enjoyed music therapy and the staff who led recreational activities and games.

Interestingly, the day I arrived at Voyages, our group advocate quit. That raised a red flag for me—I knew something was up. But in the end, I learned valuable lessons. Honestly, I would love to have a job like that one day!
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