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Trio Konvalia

5 Apr 2026

I give this place 2 stars solely for the size of the rooms. The rest is poor! First day they didn’t bother cleaning the rooms, and boy do they need cleaning! All the soft furnishings are stained, just look at the pictures! Also, it feels very much like a weeke

Naomi Couper

5 Apr 2026

Stayed 2 nights. Executive Suite 2354. Check-in was terrible with Andreas. He had a terrible attitude. Didn't explain about breakfast. The Executive Suite was spacious. Lacked basic amenities like toothpaste.

The ac was terrible, room was very hot, walls ar

Kristina K

5 Apr 2026

We stayed at this hotel this past weekend while in town due to a family emergency, and unfortunately, our experience left us really disappointed.

There are definitely some positives. The location inside the Galleria is convenient, and the free parking (at the

Patrick Maloney (Patrick)

4 Apr 2026

Yeah, I wouldn’t give it 1 star like a lot of these reviews… but it’s definitely not a great hotel. I booked it for the shuttle and the breakfast, and honestly both missed the mark. The shuttle was late, and I didn’t get breakfast at all—not even a coffee.

It

jose rincon

4 Apr 2026

The Westin Galleria Houston is an excellent choice for both business and leisure stays. The hotel is modern, clean, and well-maintained, with a welcoming and professional staff that makes every guest feel valued.

The rooms are spacious, comfortable, and equip

Shauna M

3 Apr 2026

Long story short we ended up desperate for a hotel room and a kind employee not only managed to find us a room, but allowed us to check in early. His kindness and assistance during a terrible day will be long remembered. Many kind thanks to you Will!

Shafiq Gyagenda

3 Apr 2026

I thoroughly enjoyed my stay at Palace inn, the bed was very comfortable and the tower the towels they had were brand new. I highly recommend this hotel to anyone looking for a place to stay in the humble area.

Allison Rocha

2 Apr 2026

I recently stayed at the Best Western Plus Downtown Houston for a business conference, and I cannot say enough great things about my experience—especially the outstanding service provided by the General Manager, Heath.

After returning home to Arizona, I reali

Leigh Ripps

2 Apr 2026

We stayed in the Monet suite to get ready and our wedding night and it was absolutely perfect. The room was spacious and comfortable, and service was impeccable. When we arrived, I realized that the only full length mirror was in the closet and I really wanted

Rami Kuordi

2 Apr 2026

Dear Hilton Honors Corporate Team,I am writing to express my disappointment with an experience I had during my recent stay as a Hilton Honors Diamond member.I came to the front desk to request a breakfast voucher, as I have done many times in the past as a Dia

Charles Simmons

30 Mar 2026

My flight was delayed by three hours, so I didn’t arrive at the hotel until around 3 AM. After finally getting some rest, I woke up at 10:30, and by 11, housekeeping was already banging on my door while I was just coming out the shower. I told them I had just

manolo villegas

30 Mar 2026

You get what you pay for. Booked for a business trip one night, called ahead and asked about an iron I was assured each room had an iron. There was no iron. They also stated there’s a hotel shuttle to pick you up from the airport. I called multiple times and t

Loic Bethel DJE

27 Mar 2026

Welcoming and kind staff. Perfect location for GRB conferences. Thank you for the welcoming people and smart staff, especially Ytazia who welcomed me and the parking guys, Mady who helped with parking. I would recommend please to have a stronger internet for r

Korbin Hall

27 Mar 2026

I booked this for an overnight layover but as it turns out wait times in Houston TSA are 3-4 hours and it wouldn’t be worth it.

Sunny helped me cancel it even though the booking was for the same day. Amazing!

Nicole Phillips

26 Mar 2026

I feel very disappointed regarding my stay at this hotel. But most of all, I felt unsafe. I traveled from my state to Texas to celebrate my relative having a wedding, and I was accompanied by some of my family there from March 13-March 15, 2026. On Friday Mar

Ali Richardson

26 Mar 2026

Quiet location.
The lobby is very nice, but the rooms, especially the bathrooms (shower/tub) in the suites, need to be remodeled....looks like they just patch things up to make it usable.
Do better with the breakfast; the sausages were not done and looked like

G

25 Mar 2026

The hotel was a dream experience on every level. The personalized gentle check in, the incredibly accommodating and diverse staff who were warm and friendly (All of them were wonderful, especially notable: Charles)
I especially love when a five star hotel stil

Yolanda Gonzalez

24 Mar 2026

Nice clean hotel, clean, spacious room. However, upon arrival, the one receptionist was on the phone for a while. When she finally hung up, she tended to the guest before me with no “welcome, hello” let alone a smile. She then tended to me and she simply told

Angelo

24 Mar 2026

Avoid at all cost!
I got this "hotel" because of the free airport shuttle, once I arrived at the airport I called to the front desk for the shuttle, they put me on hold and I ended up getting an uber.
The hotel is old, the bed was extremely uncomfortable and y

Carl Franklyn

23 Mar 2026

My 4 stars are honestly based off of the Front desk Agent Carsyn who was amazing. I had to recheck in and she made the process very seamless and went above and beyond.

For the rooms I would say they can definitely use some updating, I get the location ups the

Mark Jones

23 Mar 2026

Safe place and very clean… recommend you stay here.

J. V.F.

22 Mar 2026

The first time I stayed here a couple weeks ago it was a great stay room was clean no foul smell, but this current stay was not pleasant at all. The first room had a foul fish smell in it and so they moved me and my guest to second room and that room had a mus

Muhammad iqbal

22 Mar 2026

recently stayed at Crowne Plaza Houston IHG Katy Freeway, and overall it was a pleasant experience. The hotel has been newly renovated, so everything felt clean, fresh, and well-maintained, which made the stay very comfortable.

A special mention to Jennifer a

Whitney W. Warmack

21 Mar 2026

Off the chart lovely experience, location, and staff. I had no idea this part of Houston was so walkable and beautiful.

We had the warmest greeting when we arrived at the hotel. The valet, front desk, and other team members were generous with their smiles an