Encompass Health Rehabilitation Hospital Vision Park

DC

Deborah Chevalier Local Guide

4 Jun 2024

I must say that I had a great experience at Encompass HRH. From the time I stepped out of the vehicle and they took me in, everyone was so nice to me. The staff was so professional and was very concerned about my situation. They took real good care of me.the hospital is so large and clean! I enjoyed the scenery there because every direction you turn, there are landscaping and animals like bird, ducks, frogs of different species and squirls playing on the premises! It kind of make you feel like you're at an enclosed mimi animal park! Very Relaxing! The kitchen staff was very pleasant and helpful with my food suggestions, and l like how snacks was delivered after hours to insure you won't be hungry throughout the night. The food was better than other hospital I've been in. Could use a little tweeking like cooking the grits longer and making them a little creamier. Also, if the persons who delivers the food could get it to you a little faster so it would be still hot enough! It would be great! Like I said, no one is perfect and doing the best they can, makes all the difference! The nurses was even willing to reheat my food without reservation. I can't express how well the therapy department helped me and was so patient about my pain! The doctors came to visit to help understand my questions about what I needed and my concerns. The case manager was so sweet and caring! She made me feel like I was a family member! I can't say anything negative about the staff because no one is perfect, but the two or three problems I may have had with getting my pain meds on time (1-hr. late) was understandable and was addressed in a timely manner. Even the patients was friendly to me and I even made a couple of friends at Encompass! I would recommend this hospital to anyone who ask! I also will even refer people who don't ask! Keep up the good work Encompass Rehabilitation Hospital! You are the best and other should follow your lead! 💯😄😀😃🥰😍 May God continue to bless all of you! 🙏🙏🙏

PB

Patricia Boger

10 Apr 2024

I am giving Encompass Rehailiation 5 stars because I was very impressed with their parent care. There were somethings I didn't like but for the most part my experience with them was very good. The staff was caring and helpful. I was treated with respect and prompt care was given when needed. I had complet hip replacement surgery.
What I didn't like was the food. I think there could be a big improvement there. I don't think I was informed ahead of time what to expect from their facility although it all came out ok in the end.
I am glad I went there and I am grateful for their help in my recovery plan.

AF

Ada Fiscu

14 Jan 2024

I want to commend Carol, social worker/case manager for the outstanding services she provided during the transition of care of one of her patients. She called and communicated effectively each step of the way until the patient was successfully transitioned to the next level of care . She even called on a Saturday which was her day off to ensure I was having everything was needed. This is dedication and compassion rarely found these days. Thank you Carol for your exceptional professionalism and care you showed for Mr. A in his transition to ALF.

DS

Dr. Sylvia

13 Jan 2024

This facility is the absolute BEST! From Top to Bottom, the staff was very professional and delivered excellent services throughout our mother's stay. Not one staff member was unprofessional or unkind! The response time was always immediate and the staff consistently checked on our mother to ensure she was always okay. We received test results very quickly and always told the next steps. The Rehab department is EXCEPTIONAL too. All of the therapists were kind, professional and focused on our mother meeting her goals. This facility is the standard for how ALL Rehab facilities should operate. The Case Manager and Administration also checked on us routinely to ensure we as a family were satisfied with the services. ANSWER: We are extremely satisfied and very grateful to God that our mother was able to receive services at this EXCEPTIONAL facility. ENCOMPASS HEALTH deserves a 10-plus for the caring and professional services rendered to our mother during her 2-week stay. I HIGHLY RECOMMEND THIS facility for your loved one. Staff, Blessings to each of you! YOU ARE THE BEST!

TK

Tori Kuhlman Local Guide

26 Sep 2023

What an amazing rehabilitation hospital! From the drs to the nurses to the pa’s…. Everyone is very attentive and trained very well!!! The food is always delicious! I could go on and on.. My Father in law just loves this place! He has been treated so well I think it’s gonna be hard to get him to leave. Thanks Encompass Health for taking great care of him!

TF

tina faulkenberry

28 Aug 2023

Would have been a five but for the actions of the doctor overseeing this facility. This was our third visit to this facility and by far the best with regard to staffing. The were extremely thoughtful and very professional. The physical therapists have been outstanding each visit. My issue, and its a huge one, is with the doctor that oversees this facility. My dad is 93, he has numerous medications that have been prescribed by specialists in each field. We
have consulted with them regarding best time of day to take and interactions with other medications taken. He wanted to be able to continue those meds per his usual routine but the facity prefers to dispense them which i am sure is a money maker for them. OK so be it. We dont care for that but will let it go. BUT during the course of my Dads stay this physician decided for some reason to change the amount of his diuretic! Did not mention or discuss it with the result being that right after we left my Dad ended up in the hospital! By the time they were able to get all the fluid out of his lungs and body we were back to square one. All the time and effort spent building his strength up went right out the window. This person needs to be investigated or better yet replaced. So my advice to you if you go to Vision Park facility is make sure you check the meds they are being given EVERY SINGLE TIME to ensure they are following the correct regimen.

XX

Xkope Xontraxt Local Guide

9 May 2023

I have to admit, both me and my mother were impressed with the facility. Everything went well and my mother was cared for well. There were however miscommunication with the transportation, although with some tweaking it can be improved. I give this location a 5 out of 5 stars based on our experience, however with that said life truly is what you make of it. Plant bad seeds you get bad crops but the goods seeds will feed the community. Everyone can make a difference, no matter how big or small in the end they all add up. Thank you for your service, and best of luck to all of you be well.

RB

Roberta Brockhoff

26 Apr 2023

Not a recent patient, but I can’t say enough good things about it. From the administrator down to the staff. Very caring with a great PT department. Have experienced them three times and would go back again if necessary.

AP

Angie Peters Local Guide

12 Apr 2023

Great place, very clean and bright, and tons of professionals: doctors, nurses, occupational therapists, physical therapists, psychologists and anything else you need to get well quickly.

JR

Jon Ruehle Local Guide

27 Mar 2023

Great place so far!