Houston Methodist Research Institute

VB

venecia Bishop

5 Jun 2026

Shittiest hospital. Placed in hallway for forever, lied to about results and then threatened with security when asked to speak with a patient advocate. Please go anywhere else!!!! Would give zero stars if able

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Shelece Campbell

2 Jun 2026

Houston Methodist Sugar Land has some of THE BEST doctors and team members that I have ever encountered! Dr. Rosalyn Miller is chefs kiss!! She is THE BEST OBGYN I have ever had! Everyone on her team is always kind and provides excellent customer service. Dr. Candice Thompson was super sweet when she provided me service during Dr. Miller’s absence. Let me not forget to mention my families PCP, Dr. Margaret Umah! She and her team of MA’s are top notch! Lastly, I am thankful for Dr. Subramanian in endocrinology! I feel like she operates in her patients best interest and provides a lot of knowledge during my visits. We couldn’t ask for anything more in a team of doctors and their staff! I recommend Houston Methodist to any and everyone! Thank y’all for hiring exceptional people in every department that has provided me service including the imaging team!

FV

Franchesca Valenti Local Guide

2 Jun 2026

The nurse who saw me today, Jewel Rotella, had the worst bedside manner I have ever experienced.
She spoke to me in an abrupt, aggressive, and dismissive manner throughout the visit. Rather than feeling heard or respected as a patient, I felt talked down to and pressured. The interaction was so uncomfortable that I chose to leave rather than continue being spoken to in that way and lose more of my time.
Patients deserve to be treated with courtesy, empathy, and respect. Unfortunately, that was not my experience during this visit.

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Karen Scales

1 Jun 2026

Absolutely love this hospital. Very friendly from check in, triage, nurses Dr's. Very thorough. They listen to your concerns. Would not go anywhere else

SK

shashi kanth Local Guide

31 May 2026

Its the best care they explain u well each and every aspect of, in. Detail …no need to use ai to know anything …especially nurses lactation specialist….. they have too much experience to handle and educate…

Just get phcs insurance if someone doesn’t have insurance… mostly it is covered…very helpful

DD

Dee Dampier Local Guide

30 May 2026

I love Houston Methodist Clear Lake. The emergency department as well as the main hospital is top notch. Everyone there is very caring and professional.

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Paula Garza Local Guide

28 May 2026

I delivered my first baby back in August. Maybe 2 out of 15 staff members that assisted me provided good care. Poor communication skills, nurses whispering to each as I was getting my cervix checked, stated “she’s ready to push”. I had to ask to clarify if I was ready and how long until my doctor could deliver. Multiple times I had to ask for an update on the wait time. I was poked 6 times for my IV until a third nurse was able to assist. I received my Catheter and felt all of the pain because my epidural hadn’t kicked in all the way. I could go on and on about how this place made my delivery a nightmare. Please do better, I understand when other patients are of high priority but communication skills and empathy need to be practiced, at the end of the day you nurses signed up for this role. Management should have tough conversations, nurses- if your heart is not it, please seek a different career.

MC

Marshall Clouser

27 May 2026

Every person there was very nice, very pleasant, very courteous, very professional, etc. I just moved to the area two or three years ago and I’m very glad that I found this facility. If I should need medical care and cannot drive I have instructed my children to take me there. MC

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Tamilya Coffer

26 May 2026

This was the absolute WORST hospital experience I have ever had!! I was treated pooorly had to ask the nurse to wash her hands before doing my IV and she got nasty with me when I asked her to do basic standard precautions . I had to wipe down my own area when moved to the blood draw room there was blood all over the chair and table and the nurse became Inpatient with me asking if I was ready instead of actually helping me. The EKG machine was gross and sticky with hair all on the cords. They weren’t explaining anything to me and was speaking in medical jargon before they even realized o worked in the medical field. I was stuck out in a feeezing waiting room after asking for a blanket 4 times RADIOLOGY had to get me one after like 2 hours in. I was in there for chest pains not hooked up to any monitor my BP was exceedingly high and I had to ask for my vitals to be retaken after sitting in a waiting area with no call light or not even a “how are u feeling” for 2 hours and the nurses weren’t even in eyesight. As a medical professional I have never in my life seen such a thing and I actually chose them over hca and UTMB because I thought maybe they would have been better but I was completely wrong and literally traumatized… the floors had piles of dirt and pieces of paper strolled through the hallways, not one house keeper in sight the whole 4.5 hours I spent in the same little chair with no call light or any way of getting assistance unless I literally screamed or go up to go find a nurse. When I asked for my vitals to be retaken the guy nurse was so rude and mean to me I never should have had to ask I should have been being monitored being that the chief complaint was CHEST PAIN AND SOB.. this was so disheartening.