changed a coolant hose. i think the pricing was standard book price for repair. The praise worthy part of my repair is them locating the issue i’d been having for over 2 years. My censor kept detecting low coolant no-one could figure it out. my mechanic even changed the censor. Kwik Kar Lube discover the bubbling of coolant at the connection. thank you kwik Kat Lube
Resposta de Kwik Kar Lube empresa4 Apr 2026
Thank you, Cindy, for the great review. We're so glad our team found the coolant bubbling at the connection and resolved the persistent low-coolant sensor issue. We strive to charge fair, book-rate prices and to diagnose problems others miss. Please reach out if you need anything else.
The guys there are always welcoming and make sure to keep you informed of whats going on with your vehicle. They give recommendations but are not pushy like some auto shops. Will definitely come back for future maintenance.
Resposta de Kwik Kar Lube empresa4 Apr 2026
Thanks, Dillon! We're glad you felt welcomed and appreciated our clear communication. We aim to make helpful recommendations without pressure, so it's great to hear that resonated with you. We look forward to taking care of your future maintenance.
I was extremely pleased with the service I received at Kwik Kar. They completed the oil change and inspection of all fluids quickly and professionally.
Resposta de Kwik Kar Lube empresa4 Mar 2026
Thank you for the rating, Gary! We're so happy to know you were satisfied with our service. If there’s ever anything more we can do, just let us know. Have a great day!<br><br>
Another annual easy breezy inspection at Kwik Kar Lube & Auto Repair. Will continue to be a returning customer. Thanks again.
Resposta de Kwik Kar Lube empresa4 Mar 2026
Thank you, Carlean! We’re glad your annual inspection was easy and breezy and appreciate you choosing Kwik Kar Lube & Auto Repair. We look forward to serving you again and keeping your vehicle running smoothly.
I recently went to Kwik Kar Lube & Auto Repair for an oil change and had a great experience. The staff was friendly, professional, and got my vehicle serviced quickly without cutting corners.
What stood out most was their honesty and didn’t pressure me into extra services or unnecessary repairs. No hidden fees — the price was exactly what they quoted.
The shop was clean, organized, and efficient. If you’re looking for fast, reliable, and trustworthy service for an oil change I recommend Kwik Kar Lube & Auto Repair
Resposta de Kwik Kar Lube empresa4 Mar 2026
Thank you for the great review, Raymond. We're thrilled our team was friendly, professional, and transparent and that you found the shop clean and efficient. Your recommendation means a lot to us. We look forward to serving you again for future oil changes or any other maintenance needs.
I went and had them look at my brakes since I was going for an oil change anyway. My brakes were starting to squeal, and to my surprise, my brakes were good! He even test drove my car at my request and said my brake pads and rotors were still good and have plenty of life left. He could've used this opportunity to sell me needless work, and they were honest. I will be back when my brakes DO need replacing. I appreciate their honesty when I would have been none the wiser. They changed my oil, aired up my tires, vacuumed out my car, cleaned my windshield, and had me on my way.
Resposta de Kwik Kar Lube empresa4 Mar 2026
Thank you for the positive review, Erin! We’re glad we could check the brakes on your Buick Enclave during your oil change. We appreciate you trusting us and look forward to seeing you when you’re ready for those brakes! Keep safe!
If ignoring customers were a skill, this place would be world-class. Sleep well tonight, Thomas. When you wake up tomorrow, you’ll be a whole $18.50 richer. Not bad for charging people twice and calling it “the law.” Hopefully that pocket change helps buy the professionalism and honesty that were clearly out of stock at your shop.
I am a business owner myself, and I understand it’s not easy running a business, but Thomas (owner/manager) is extremely rude and unprofessional. His behavior comes across as uneducated and arrogant, and his attitude is completely out of place for an auto shop.
I’ve been getting state inspections since I was 16 and somehow managed to avoid being charged the state fee twice—until I came here. Apparently, this shop has discovered a new version of the law that only applies when Thomas feels like it.
When we asked why we were charged twice, Thomas kindly explained that “the customer should know everything” and that it’s not his job to explain charges. Amazing customer service philosophy. He then confidently told us to call DPS because “it’s the law.” I did. Spoiler alert: it’s not.
Instead of correcting the mistake, he doubled down with attitude and arrogance. If condescension were a mechanic skill, this place would be master-certified.
Between the creative pricing, misinformation, and disrespectful behavior, this shop offers a masterclass in how not to run a business. If you enjoy being talked down to while being overcharged, this is your place. Otherwise, drive right past it.
Apparently customer service here depends on your skin color and how fancy your car is. If you don’t meet their standards, expect attitude and extra charges. An auto shop lives and dies by trust and communication, and this place has neither.
Resposta de Kwik Kar Lube empresa4 Feb 2026
We here at Kwik would like to take the opportunity to address this review. Not so much to the customer but more for the reader as dealing with this customer was a lost cause before it ever started. We do thousands of inspections every year and it's extremely repetitive. Either a customer passes and we say have a nice day or they fail and we review the next steps to be taken for that customer. In this case the customer failed and we determined with them that a battery issue was their cause. We then explained to them that they would need to drive the vehicle for roughly 100 miles to get their computer in a ready state. Very common issue. They were then explained that the state offers 1 free reinspection within 15 days of the original inspection date and after that there would be another charge. This customer left the shop for several hrs. Came back and the state computer determined that they only drove for 12 miles. Not the 100 they were told. Due to this their computer was still not ready and the state computer immediately failed the vehicle for a second time. Something we have no control over. We then informed them again to drive the vehicle for roughly 100 miles and that 12 miles is not enough. There is no way around this as this is how vehicle computers are programmed and designed to function. They came back a third time having finally followed instructions and it passed. But the state did charge again. Instantly this customer became combative with our employee at the counter. Very poor conduct. A manager tried to step in and it was fruitless. Couldn't get a word out. Heavy interruption and this customer doing all they could to speak over. It's impossible to find a resolution in this manor. We don't get to do inspections at no cost to us. The state bills us monthly to do them. This is not free money to us or any other shop that does inspections. The state also mandates laws, rules and guidelines we must follow and we are an honest shop that does the honest thing. Some people just can't be reached and we understand that and are okay with that. This was really a "small potato" issue that coulda been handled differently if we woulda had a better encounter ourselves with this customer. Moving on, in this review this customer has tried to insinuate some form of racism on our part which is grossly absurd! If people took the time to thoroughly read our reviews people would find many of people from all walks of life satisfied with our service. We serve/ employ all people from all backgrounds. We are only interested in good people period. We find that insinuation to be weak. Extremely low in character and a shame they ought be embarrassed by even trying to go there over something so small. We ask for those reading this to look at all of our reviews. See who we really are and understand some bad reviews are not always deserved. Thanks for your time in reading this very long response but we felt the need to lay it entirely out. We thank those who support us and we are always here. For all people who need us.
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AP
Alicia PeoplesLocal Guide
30 Nov 2025
I called this location on the afternoon of Black Friday while visiting family in Spring. My car was making a thumping, grinding noise. After a new tire, I was directed to look for a auto shop to diagnose and repair a suspension or axle issue. I called this shop and they got me in the same day. I was back on the road the next day after new parts and a difficult repair job. I found the owner and manager to be very knowledgeable and invested in quality, professional service. I will be back and I strongly recommend. They saved the rest of my Thanksgiving holiday. ❤️
Resposta de Kwik Kar Lube empresa4 Jan 2026
Thank you Ms. Peoples, for the kind review. We are glad we were able to help you and get you back on the road. Have Happy Holiday Season,
Overall, a solid experience at Kwik Kar Lube & Auto Repair. The team was friendly, professional, and got the work done quickly. The waiting area was clean, and they took the time to explain what services were needed without being pushy. Prices were fair and the turnaround time was great.
Only reason for not giving five stars is that the wait was a bit longer than expected during a busy time — but the quality of service made up for it. I’d definitely come back for future oil changes or maintenance.
Highly recommend the Spring Cypress location. I had gone to another company who basically told me to come back because they didn’t have anyone on site. Kwik Kar not only accommodated me but was able to get me in and out right away with little wait time. Thomas the manager was so nice and made me feel welcomed. This will certainly be my new location from now on for all service needs!
