Studio 6 Houston, TX - Intercontinental Airport South

JT

Jean Tolentino Local Guide

16 Jul 2023

The room was spacious and bigger than other Motel 6. It says on website newly renovated but cheaply made. The shower handle was broken at Rm 227. The disable bar was not fastened well and broken. The tub is super slippery so be very careful. My obese friend lost her balance bec it was so slippery and strained her knee which caused her pain. They should put a rubber mat. The room had no fire alarm and no sprinkler! How did it pass inspection for occupancy? In all hotels I've stayed, the comforter would have a white sheet, then the fleece, then another white sheet or white sheet and a comforter on top. There must be a white sheet that touch the body. This motel set it up differently. I asked for white sheets, the operator said none, til next day. Called in the morning no answer. When we came back phone just rang and rang. So I went downstairs to concierge knocked and knocked no answer! They only gave us 2 bath towels for the 3 days we were there!That is the worst part - service or NO SERVICE at all!!! I wanted to give service a 0 cause there was NONE. Go get another motel/hotel.

AJ

Alexis Juvera

2 Jul 2023

this is the worst hotel to go too. even if you're on a tight budget; go somewhere else! when we arrived we got a non smoker room and everything was falling apart, the refrigerator was beat up and completely broken, the dresser had fallen out of the wall, none of the plug ins worked and neither did the tv. so we went back downstairs and the guy was getting ready to pack up n go. So, when we told him our concerns, he said to come back in an hour to reassign us. Fast forward an hour, we go back down and no one is there! we wait for 10-15 minutes and more people are just waiting there... finally the guy shows up and he assigns us a room and we stop by the room before heading to move our stuff and we walk in, and are greeted with TONS of cockroaches! instantly we turned around and went back to the from office, and told the guy what was in the room as others were there to ensure they knew what they were getting themselves into lol. he them gave us another room and thankfully, this one was okay. though the stove was broken... and the sinks handle it was bare able. moral of this story, DO NOT COME HERE.

JJ

Jennifer Jones Local Guide

17 Apr 2023

I booked non-smoking, but the guy at check-in put me in a smoking room and told me it was non-smoking when I checked in after dark. And laughed the next day. Rude liars. My kids and I were sick that night. It seemed like fun for the staff though. I wouldn't recommend them to mothers with children.

DZ

Danjr zone Local Guide

25 Mar 2023

By FAR the worst hotel I've visited in terms of service. Different shifts/people, & they were all disrespectful & rude. The 1st crew was when I was checking in & I had my mama w/ me. The guy gave her a key, before I checked in, to let her use the toilet, but she almost fought the housekeepers & had to report the guy because they refused to help her find the room (nothing's in order & map inaccurate) & also denied her request for tissue. Before trying to settle any issues he tried to kick us both off the property. Eventually everything was settled, but the room was still missing a microwave (wanted me to wait till the next day to receive) & the oven was disfunctional + more. After multiple trips/complaints from my room to the office he switched me to the opposite end of the building from upstairs to lower. The next morning a female worker this time woke me up calling about a "missing pillow" & rather than listening to me & checking my new room she threatened to STEAL $20 from my deposit, kick me off the property, & turned her back to me while I was still talking. She didn't even wanna check the room until I returned w/ a pic of my bed then rather than coming to check the room as she said she sent someone else who apologized for the accusation. Meanwhile, my previous room is still lacking. 2 days/1 night & I've already had multiple issues upon entry & they still haven't serviced any issues I've requested, but quick to aggravate me about a missing extra pillow. NEVER returning to this hotel regardless of their affordability.

VS

Virginia Seely Local Guide

26 Jan 2023

The room had roaches. The housekeeping staff never would give us the appropriate number of towels for the number of people in the room and they never cleaned the room or changed the bed the whole time we were there. The only thing they did was empty the trash

BA

Baylee Local Guide

29 Mar 2022

DO NOT STAY HERE!!!!! I would give this zero stars if I could. First, my husband and I got here. The guy made us pay in cash so there was no record of us staying. We went to our room and we found roaches and the microwave was very dirty also in our nonsmoking room the bed had a cigarette burn in the cover. The side tables had sticky stuff all over it. After dealing with all of this, we heard 4 gunshots right after another. We finally realized we were in a really bad area. We told the guy at front about the roach and he said we could only wait for room service in the morning. We decided to leave and he wouldn’t give us a refund so I called early the next morning after leaving to speak to the manager. He said it was between me and his employee that he couldn’t do anything about our money. It was suppose to be $35 a night and he made us pay $100 for the deposit and the room. He ended up giving us $5 back. The manager wouldn’t return our money and then continuously called me when I refused to answer because he was no help. I finally answered and he offered me a gift card to their hotel. I would never go back that if someone paid me. Don’t waste your money.