Thomas from the family advocacy department has been helping me out anytime l have any concerns or issues!! Great guy. Goes the extra mile to even call me and make l am good!!!
Resposta de Texas Children's Med Center (Level I) empresa4 Nov 2025
Leslie, thank you for the kind words. We always strive to provide our patients and family with the best care and attention.
The fees to see a doctor here are enormous especially if you have not met your deductible. I saw Dr. Hajjar for 20 min and had labs drawn and my bill was $3,000. I do not feel I was helped for the amount of money I had to spend.
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2025
We’re sorry that you’ve had a frustrating experience. Please call 832-824-1000 for any insurance, financial, or billing matters for Texas Children’s Hospital. Thank you.
I like that this hospital was created because you guys saved my life and sent me with the best doctors ever I was hospitalized for 10 days when I was little.
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2025
Fernanda, thank you for the kind words. We really love hearing about this!
Staff is incredibly rude and have 0 patience or kindness. No phone courtesy and just downright rude. Do better.
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2025
Kyla, we sincerely apologize for the negative encounter you had. We would like to get a better understanding of what happened so we can try to help. Feel free to reach out to our Family Advocacy team at 832-824-1919 or we can call you directly if you provide your contact information through TCH Facebook private message. Thank you.
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JS
Jennifer StoutLocal Guide
24 Feb 2025
Dr.Elise and Dr.Priya have been so great and kind since the very beginning. We love Texas children’s hospital and are very appreciative for such a great team. Thank y’all for all y’all do! ❤️
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2025
We appreciate the confidence you have placed in us, and we look forward to providing you with the best possible care in the future. Thank you!
When I was 5 years old, I was in a Texas Children's Hospital Appointment with my mom, I was in an X-Ray room and my doctor puts a Signing Time episode, "My Favorite Things" on TV on June 14, 2013.
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2025
Thank you for taking the time to share your thoughts and experience with us. We consider it a privilege to care for and serve our community, and we welcome feedback from our patients and their families!
Every staff member we came across were absolutely incredible. Dr. Lee and her colleagues were amazing, consulting with one another to find a solution for my son. They were thorough and careful and kept us informed about everything. I’m very glad with the experience.
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2025
Hi, Ana. Thank you for your kind review. It is truly an honor to serve families like yours.
Resposta de Texas Children's Med Center (Level I) empresa4 Oct 2024
We strive to provide prompt and high-quality care for our patients and their families. We would like to better understand your experience to identify areas for improvement. At your convenience, we’d appreciate it if you could please call our Family Advocacy department at 832-824-1919 to discuss the matter further. We will also share this feedback with them directly so that we can better our patient experience.
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