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O que os avaliadores mencionam

room 23 mom 16 nurses 15 team 10 ICU 9 bed 9 supervisor 8 physical therapy 8 wound 7 respiratory therapist 6

Destaques

Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Pay credit card Pay debit card

DH

Debra Hamilton

12 Aug 2023

I began working with Pam on August 8th. I missed Wednesday because of dialysis.I worked with her August 10th and 11th.I had surgery in 2021 and I have not walked since then. I have been in hospitals, rehabs, and many home therapists and I have learned more in three visits with her than I have with any of them. On the first day she taught me core strength exercises, arm exercises, leg exercises. If I had her for a therapist I would have able to stand on my own before now.. in three days I have stood 12 times. This physical therapist is GREAT! I know she has helped many people. I was at a skilled nursing center for 26days and been out of beds for 6 times. Two people had to get me up. Pam has worked with me to get me up by herself. I'm so excited I have told everyone that I can how wonderful she is. Thank GOD for Vibra and thank GOD for Pam. I will be an ambassador and sing the praises of Vibra. The nurses, aides, food service and everyone have been super. Doctors come in at 5 am. Mr. Desmond and the ICU floor are so caring and professional. Everyone from the time I walked in the door were pleasant. I've met only one person who was professional yet seemed uncaring and willing to listen to me or care what I was going through. Overall I will give Vibra an A+. Thank you for your great service.

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TB

The Boss

14 Jun 2023

Visited my aunt and was impressed at the way this hospital now called Vibra Healthcare took very good care of her. She came from one of the acute care hospital in medical center and was literally left to die until someone suggested we moved her to a long term care hospital.
Thank you Vibra for all you do and thanks to the diligent nurses.

Resposta de Vibra Hospital of Houston empresa 4 Oct 2023

We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!

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LG

Letha Green

1 Jun 2023

My brother was here for two weeks.
The staff there was so wonderful. (Including the doctors)They made handling his care so easy. But I have to ready give five stars to Ms.Regina the Director of Case Management. She made my work almost none. She helped to find a facility for my brother to go to, even when I wasn’t getting the help that I needed from Amerio Group.
And even as late as today, my brother has been gone from their facility for over ten days. She has still helped me and answered any questions that I have had. Not once, have she told me that she couldn’t help me because he was no longer their patient, and I’m so very grateful for that. There’s things that I couldn’t have done without her help. Thank you again, Ms. Regina. And my brother have said that he appreciated the way that y’all took care of him, even the ones that brought him food. So me and my family are so glad and grateful for all of your care.
Letha Green/POA for Anthony Preston

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CA

Cat Augustine

1 Jun 2023

Vibra at Houston is under new leadership and we are creating an environment which is high spirited and energetic regarding health promotion and preventative care. We provide patients extended care to provide time and assistance to make the best decisions regarding their current and progressive care in their most crucial state and condition. There is an excellent physical therapy team, respiratory team , and an innovative nursing team willing to provide you all you need in your decisions regarding your care. We believe in collaborating with our patients, family, and care providers involved in their care to assist them to be successful after they are no longer under our care. Here at Vibra "WE CARE."

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DT

Damira Terrell

12 May 2023

Recently discharged patient husband wanted to share a heartfelt expressions of appreciation.
"Just wanted to express my thanks for the care you have shown my wife during her stay there. The food, the care, the parking everything has been exceptional. I cannot thank you enough for what you're doing for her and I've recommended you to everyone I see, literally telling everyone at St. Luke's about your facility. Thank you again, CF"

We would like to thank him for allowing us to be a vital part in the caring for his loved one.

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CD

Casting Director

5 May 2023

This facility is extremely dangerous! If you want your loved one to return home safely, do not leave them alone here. I urge local investigative journalists to report on this place and warn the public. My mother was supposed to recover for a day or two after minor surgery at Vibra Hospital of Houston (formerly Cornerstone Specialty Hospital Houston Medical Center) at 1300 Binz on the 3rd floor in Houston. However, we have been here for two weeks now. Due to the nurses' neglect, my mother developed an infected surgical wound that required surgery and an emergency procedure because a nurse had clogged a tube. Additionally, they did not give her enough fluids, causing her to experience sudden kidney failure. If that's not enough to scare you, the nurses who are rude, defensive, and deliver incorrect medication 3-4 hours late will. I firmly believe that if we had left my mother here alone, she would not have survived.

Resposta de Vibra Hospital of Houston empresa 4 Oct 2023

Casting, Thanks for sharing your experience. Please know that customer happiness is our top priority and we are upset this has not been your experience. You can reach us anytime at 713-285-1000.

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RC

Rosie Carmona

2 May 2022

I gained a family coming to Cornerstone Specialty Hospital. The entire staff received me as one of their own. I cannot express my gratitude and love enough for the all the staff and nurses.
The care given was amazing and I will never forget a single one of you. Both my husband and I can never express the love we came to have for all of you.

Sincerely,
Efren and Rosie Carmona.

Resposta de Vibra Hospital of Houston empresa 4 Oct 2022

Thank you, Rosie, for taking the time to recognize our Houston team! We are honored to read your praises and will be sure to share your feedback. Have a great day!

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MM

Megan Murphy Local Guide

8 Jan 2022

My mother spent about 3 weeks here and it was an okay facility. Definitely there were a lot more issues on nights than days. However, the nursing supervisor did round and address concerns. I could tell he did take his job very seriously

The only major incident that happened was that a tech basically threw a wet towel at my mom on night shift when she asked for a bath. She’s a stroke patient and that was horrible. I don’t know if that was ever addressed.

Physical and occupational therapy were amazing and they at least had mom taking steps before she went to rehab. I think they were key in her recovery and essential in getting her life back.

Overall the facility was okay, definitely needs improvements with nursing and aide training.

Resposta de Vibra Hospital of Houston empresa 4 Oct 2022

Megan, thank you for taking the time to write a review. At Cornerstone Specialty Hospitals Houston Medical Center, we strive to provide high-quality care to every patient and family member we serve. We will share this feedback with our administration. For further assistance, please call us at (713) 285-1000 at your earliest convenience.

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TV

Taylor Velasquez

5 Jan 2022

DO NOT send your family member to this facility. My mother in law was sent here after a three month battle in the ICU after being infected with covid. Cornerstone kept her for about a month before releasing her. Let me be clear of the state she was in as she was being released. She was unable to walk or move on her own, weighed about 70 pounds, and needed oxygen 24-7. The only thing we were provided was oxygen. This facility did not provide my sister in law with any prescriptions, follow up visits, physical therapy, or anything as she went to pick up her mother. They simply handed my mother in law over to her. Not to mention my sister in law could not understand what was being said as she does not speak English.

Three weeks after she was released I had to call 911 and have her transported to the hospital due to her worsening condition. The paramedics were beside themselves and could not believe she was home and not in a facility.

We are now sitting with my mother in law in an ICU room as she is dying due to a collapsed lung just three weeks after being “safely released” (as they say) from this place.

When I called cornerstone for information and they finally picked up the phone (after countless messages being left and being hung up on) I was responded to with nothing short of rudeness. I was told that she was released because she did not have insurance and was finally told “I am not going to speak with you about this more”

Because this facility refused to see my mother in law as the human that she is we are losing her.

If you feel comfortable sending your family members to a place that sees them as nothing more than dollar signs and has no regard for human life then go ahead and use this facility. I would recommend going elsewhere.

Resposta de Vibra Hospital of Houston empresa 4 Oct 2022

Taylor, thank you for taking the time to leave feedback. At Cornerstone Specialty Hospitals Houston Medical Center, we strive to provide high-quality care to every patient and family member we serve. Please call us at (713) 285-1000 at your earliest convenience and ask to speak with our CEO directly.

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SB

Shannon Budaus

18 Nov 2021

The physical, speech, and occupational therapists were absolutely amazing!!! The student nurses, CNA (Greg), and a couple of nurses were sweet and were always willing to help!!! My daughter, however said that some nurses were kind when patients had visitors but had a different attitude when the visitors were gone. They would come in and be prompt with getting her on bed pan when family was there but would be told to just wet the bed that they will change her when they get to her. Needless to say no one wants to wet themselves and lay in a bed for an hour before they came and change it. Sometimes the Doctors would get political and thats not the place nor time to do that. I gave them 4 stars only because the physical therapist Justin, occupational therapist and speech therapist were awesome and deserve 5 stars. Otherwise it would probably be a 2 or 2.5 star.

Resposta de Vibra Hospital of Houston empresa 4 Oct 2022

Shannon, thank you for taking the time to share this with us. We will pass your feedback over to our Houston team. Have a great day!

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