new tires 27 manager 9 walking 6 phone 6 leaking 4 stars 3 tire change 2 quote 2 desk staff 2 talking 2
Fuel System with synthetic oil changeTop TreatOil changeFuel SystemTire Installation PackageLug Nut ReplacementService Pack/Valve StemFlat Tire RepairTire Mounting (Utility & Trailer)Tire RotationRoad-hazard WarrantyTire Mounting (Carry-in)Lifetime Balance & Rotation50-mile re-torque
Air filter installationMiniature bulb installationBattery installationBattery non-corrosionHeadlight installationWiper blade & installationHeadlight restorationBattery installation - Parts not included.Battery terminal-end
Onsite services Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Wheelchair accessible seating Oil change Pay credit card Pay debit card Pay mobile nfc
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Henry Rivas
21 Sep 2023
They literally did not put the cap back after service. Also drain plug is leaking now. Have never had issues with oil leaks in my Honda Crv. Never coming back
Darlane Hill
3 Aug 2023
I will NEVER come to this place to get my oil changed again!!! I had been waiting for 2 hours to get my oil changed. I was shopping around when I received a call from the Walmart Auto Center. I had missed the call but I had immediately called back and there was no answer. I went back to the auto area and there was a customer ahead of me. Who was dealing with an issue about a car battery. I saw them when they pulled my car out and I was thinking they were done. Once it was my turn at the register, I asked about my car. They told me they had canceled the oil change because they needed me to sign something first. I asked for the manager whose name is Walter, told me they called me and also sent a text message trying to reach me. The last text message I received from them stated that they started on my car. I explained to him how I have been waiting in line but all he told me was if I wanted an oil change I had to get back in line which was another 2 hours. I had my kids with me and I didn't think it was right to send me to the back when they didn't even call my name to see if I was in the line waiting. They are very disorganized and it's sad to have people like this in customer service that didn't even try to solve the issue. Congratulations Walmart, you have lost another customer!!
jaqueline torres Local Guide
1 Mar 2023
Worst service ever! When I showed up to drop my car off nobody helped me and when someone finally did she was on her personal phone talking the entire time. I dropped my car off for a simple oil change over two hours later they still had not serviced my car on account of “not having the oil” for my car. The lady claimed that they tried calling me “several times” but I had no missed calls at all from any numbers. I called THEM multiple times to ask about the status of my car and they never answered the phone so I doubt they called me at all. I finally just went back up there to see if my car was ready. Worst service and a waste of my time they didn’t take accountability and tried to act like because I did not “answer” their calls it was my fault that my car was not serviced. The only solution that I was offered was to go into the store and buy the oil myself for them to use. Very ghetto and unprofessional! I took my car in at 12:30 and went back at 3, it wasn’t an early time for them not to know they didn’t have the oil to let me know whenever I dropped the car off. They need to hire better employees
valencia brown
5 Sep 2021
So I came here on a Sunday it was like 2pm and the guy said it was going to be a hour wait. So I was like okay sure that’s fine I didn’t leave until 4:45pm. Rob was just walking around on his phone calling some one asking about some keys. The other guys was just standing around for awhile not doing anything. I swear this was the slowest oil change I ever got. When it hit 3 I asked what was taking so long and the guy said they was waiting on the oil to drain out my car I’m like it takes a hour for oil to drain out. Definitely do not recommend