clean room 15 pool 8 sofa 8 housekeeping 6 friendly clerks 4 room size 3 laundry room 2 fair rates 2 quietness 2 convenient location 2
MO RAHMAN Local Guide
1 Jun 2026
The room was very noise due to the AC closet being in the bedroom and the AC was making weird noises almost every 15-20 min. We informed the front desk twice and nothing was done saying maintenance are off site and can’t get to it on time.
Chevell Robert Evans Local Guide
26 May 2026
Jess and the whole crew are great.
Clean, quiet and a better than nice place to stay.
We are thrilled to hear that you enjoyed your stay with us! Thank you for highlighting our clean rooms, great service, and convenient location near various dining options. Our team works hard to ensure a peaceful and orderly environment for all our guests. It's great to know you found us to be a quiet and great value hotel. We hope to welcome you back soon!
Heather Romero Local Guide
16 May 2026
We loved it! I wasn’t sure if I would like staying here. It was completely different than any hotel I had ever stayed in. I was blown away at how cool the room was. Though the bathroom area could use some real remodeling, but bed area made it all worth it. I would definitely stay here again.
Beds were comfortable. Sheets were clean, room was clean. I couldn’t hear anyone next door so I loved the privacy compared to a standard room at a chain hotel.
Mark Rose Local Guide
7 May 2026
A great apartment style hotel with huge amount of space. Industrial chic works well though some elements are a little too industrial like the noise level of the air conditioner / heater and almost no natural light for my room.
Advice: ask for a room looking out into the street otherwise you might end up literally looking at a wall - I had Room 406. By way of comparison Room 401 is a corner with two sets of windows along two walls.
Also, if you are a light sleeper, it is noisy (see comments above) with thin walls that don’t insulate noises well from your neighbour(s).
But if these elements don’t bother you then it is a great spot to stay, in the heart of an excellent area of downtown, huge amount of space with soaring ceilings and very helpful and friendly staff.
Blanche Knight Local Guide
24 Apr 2026
Located near all of the art houses, it's nice to be able to walk to the theaters that we want to go to the room is spacious.The amenities are generous and the staff is wonderful.
Kevin Birchfield Local Guide
19 Apr 2026
Stayed for NRA convention.
20 minute walk to GRB.
Plenty of dining options nearby.
Roomy loft apartment rooms
Martin M Local Guide
18 Apr 2026
The room was nice but definitely not thoroughly cleaned. The trash hadn’t been taken out and there was a hair ball on the pull out mattress and on the floor. These are things I could look past. The reason for the bad review is because I have been charged twice for my one night stay. I have called the hotel twice and attempted to speak with the manager. I have been told that she will call
me back and she has not. I have also been told that they cannot see the second charge. I already contacted my credit card company. They have confirmed the second charge is from the hotel and will dispute it. The second charge is over $170. It’s a random number or charge that a staff member mistakenly or fraudulently inputed. It’s very disappointing that I have to go through a long investigation process for their mistake that they should be able to quickly correct. They can’t even let me speak to manager or return a phone call. This is disappointing as a Wyndham member.
Vanessa “Vee” Myers
13 Apr 2026
DO NOT STAY HERE !!!! THEY WILL OVERCHARGE YOU !! AND THEN MAKE UP EVERY EXCUSE IN A BOOK WHY YOU CANNOT GET YOUR MONEY BACK !!! This was a very clean room. It was very sweet and nice.. Very nicely located.. HOWEVER, THEY TOOK $100 EXTRA AND I WENT NINE DAYS FOR THEM TO TELL ME THAT I HAVE TO WAIT FIVE MORE DAYS THAT I GET A REFUND ON MY CARD… I CALLED ON THE NINTH DAY TO GET THIS RESOLVED, THEY HUNG UP ON ME AFTER YOU’RE TELLING ME. THERE WAS NOTHING THEY COULD DO AND I HAD TO WAIT FIVE MORE DAYS.!!! THE INCOMPETENCE OF THESE PEOPLE ON BILLING IS RIDICULOUS. DO NOT STAY HERE.!!!! I REPEAT DO NOT STAY HERE!!!!
We are sorry to hear about your billing concerns. Rest assured that guest feedback is valuable to us for improving our services. We advise reaching out to our management team directly to discuss the matter further. Thank you for acknowledging our clean room and convenient location during your stay.
Esther W
9 Mar 2026
Worst front desk and hotel. Imagine being told, using your earned points is the reason you have been given a filthy room and then threaten to call the cops while both my little girls were present, simply because you challenged the lying front desk staff. Less than 30mins into checking into the room, we had to checkout because the room was filthy. Not as pictured, the floors were dirty and carpets were worn out and torn. We told the front desk we weren’t going to stay as a result and they proceeded to go check the room and had the audacity to lie that we left hair in the sink. Mind you we never even used the sink. Very rude and dismissive front desk, a black lady, you work in hospitality and do not have an iota of how to be hospitable. Very disappointed and will never use or recommend this hotel.
Brandon Local Guide
6 Mar 2026
Double charged my room. When checked in the lady at the front desk said she canceled the second charge. It showed canceled on booking.com but when I left the charges are on my bank statement. Also never received my 100.00 deposit.
We apologize for any inconvenience you experienced. Please contact our management team directly to address the concerns with the charges and deposit further. Thank you for sharing your feedback, we value your input.