PERFORM WYNN'S BRAKE FLUID SERVICE - 18MAZBSSCUSTOMER STATES TO PERFORM THE EXPRESS LIFETIME OIL CHANGE USING FULL SYNTHETIC OIL DESIGNED FOR YOUR VEHICLE - 44MAZQSEDPERFORM THE ONE YEAR STATE INSPECTION - 71MAZCUSTOMER REQUESTS BRONZE LEVEL SERVICE PERFORM OIL AND FILTER CHANGE INSTALL ENGINE LUBRICANT INSTALL FUEL INJECTOR CLEANER ADJUST TIRE PRESSURE PERFORM BATTERY TEST CLEAN BATTERY POST TERMINALS PERFO - 00MAZBRFULL CIRCLE INSPECTION - 00MAZ99P
We were impressed with this dealership. Because we do not have a Mazda dealer in our immediate area, we drove about 100 miles to see the Mazda vehicle we were considering. Our experience there was very positive. The salesman Josue was both personable and professional. He was certainly knowledgeable about the car and could answer all our questions. We also met a sales manager who handled one aspect of the purchase which saved us both time and trouble. We are very happy with our new car and the buying experience here.
Josue Monterrosa is one of the best representatives I ever met from all dealer shop that I ever visited. He listened and responded, took care of all my concerns and followed up with actions. Find extra issues without asking and fixed it. It takes me longer trip to visit this shop than others but I will still visit here because of the service I received.
The entire process from the first phone call to pulling off the lot with my new car was extremely efficient, courteous and informative. Great experience with my sales associate, Nurun, as well as with the finance manager. Zero high pressure sales. Extra bonus was the warm and friendly environment.
From working with Jorge on finding the right Mazda, to picking it up and processing the paperwork, everything was smooth and easy. Working with KR on when it would be ready and checking out with Mark……everyone was professional and cared about me being satisfied. Excellent customer service. This is my first Mazda, and I am extremely happy. Definitely recommend!
How refreshing! I was struggling in my search for a new car: so many games and deceptions at other dealerships. Then I went to Demontrond Mazda and met Toby Smith and boy what a difference. Professional, extremely knowledgable, great communication, and willing to work with my budget. I am so happy I bought a Mazda and got to work with this wonderful team! Oscar in Finance was also very good to work with. Funny and kind, while still being very professional. Again, if you are car shopping, go see Toby, he will take great care of you and you will leave with a smile and a new car. Excellent customer service! 5 stars!!
Had a wonderful experience at the dealership. Toby is extremely knowledgeable in regards to Mazda vehicles and is proud to own his very own Mazda Miata! Not only was he patient with all of the vehicles I wanted to look at including five different vehicles, but he even took the time to walk me through the differences which landed me on the EXACT car I wanted. Toby, thank you so much for your knowledge your patience and your kindness. You made my car shopping experience extremely easy.
I had another great experience at the Mazda service department, and once again it’s because of Chris Branch. 🌟🌟🌟🌟🌟 He’s been my service advisor for the past 5 years ‼️And I’ve genuinely followed him to every dealership he’s moved to because the level of service he provides is unmatched. He is always honest, professional, and makes the entire process smooth and stress-free.
It’s rare to find someone you trust this much in a service department, and he consistently goes above and beyond. HIGHLY RECOMMEND asking for Chris if you want the best experience.
I’m a woman and I’ve never had good experiences with car dealerships in the past. It always felt overwhelming and frustrating. But working with Josue at Demontrond Mazda and his team, they completely changed that for me.
From the very beginning, Josue was extremely knowledgeable and patient. He took the time to answer all of my questions and walked me through each step of the process so that I felt comfortable and confident with my purchase. What stood out the most was that I never felt pressured—just supported.
I also want to mention George Galvan, the Used Car Manager, who was so easygoing and helpful. He made the process feel smooth and pressure-free, which was such a relief. In addition, Eric, another salesman, stepped in to help when I was undecided about what car to choose, and he was just as professional and kind. It really felt like a team effort, which I truly appreciated.
What really impressed me is that months after my purchase, Josue still checked in with me to make sure I was happy with my vehicle and that everything was going smoothly. That level of care and follow-up is rare, and it made me feel truly valued as a customer.
If you’ve ever been hesitant about car dealerships like I was, I highly recommend reaching out to Josue and the team at Demontrond Mazda. They made the entire experience stress-free, transparent, and even enjoyable.
Reply from DeMontrond Mazda business4 Nov 2025
Thank you, Hanna, for sharing your wonderful experience with Josue and our team at Demontrond Mazda; we're so glad we could change your perception of car dealerships and make your purchase enjoyable!
Karol was super awesome!!! No high pressure super friendly and great personality. Extremely knowledgeable. The GM and financial department were great as well.....easy,seamless process.
THANK YOU FOR A GREAT EXPERIENCE!!!!!!
Reply from DeMontrond Mazda business4 Oct 2025
Thank you, Ray! We're glad to hear Karol made your experience enjoyable and that our team, including the GM and financial department, contributed to a seamless process. Your feedback means a lot to us!
