Could not have asked for a better first experience with getting my car fixed - 10/10! I had my car towed here after a flat tire and wheel damage right before I left for vacation. I typically dread anything car-related, but I felt safe and comfortable as soon as I walked in - and the repair process was seamless from start to finish. They kept me updated the whole time via text, email, and phone call and went out of their way to find different repair options and explain each of them to me so I could make an informed decision. They even arranged a state inspection while my car was there! Payment and drop off/pick up was super fast and easy too, and they got me a complimentary Uber to get back home. I will definitely be back and would recommend anyone to take their vehicle here.
Reply from Kennedy Auto Solutions business4 Oct 2025
Sarah, Thank you for trusting us with your car and for sharing such a detailed review! We're so glad we could make the process smooth and comfortable for you, and we look forward to being here whenever you need us.
We’ve used Kennedy Auto Solutions for years and have always been happy with their service. They go above and beyond and have the best interest of their clients in mind. They are honest and always do a great job! Communication is top notch as well! Thankful to have them as our “go to” repair shop! Highly recommend!
Reply from Kennedy Auto Solutions business4 Oct 2025
Jennifer, Thank you for your loyalty and for sharing such a wonderful review! We’re grateful to be your trusted “go-to” repair shop. We are so happy to be able to assist and get that transmission issue taken care of in your Chevrolet Suburban
Kennedy Auto Solutions were highly recommended to me by numerous people when I asked in a large forum for suggestions on where to take my 2024 TRD PRO Tundra for maintenance.
Mike beach was patient, transparent and maintained great communication.
Toyota had CV Axles on backorder for an unknown time frame. I heard nothing but good things about Kennedy Auto Solutions on the Houston Tundras Facebook group so I decided to give them a try. I came to them with a tight deadline so our family could go on our planned road trip since Toyota couldnt do anything for me. They exceeded my expectations! Mike and Kurt are super friendly and outgoing and pay great attention to detail. They replaced my cv axles with HD long travel ones and I had zero issues on my 5,600 mile road trip. I highly recommend taking your vehicles here for all of your needs. Their customer service is outstanding.
Reply from Kennedy Auto Solutions business4 Oct 2024
Thanks so much for your kind words Simpson! We always strive to go above and beyond to help our customers and their vehicles on the road, whether it be a 5,600 mile trip or a 5 mile jaunt! We appreciate you taking the time to give us a 5-star review and will love to hear about the trip the next time you're in!
Mike is extremely amiable. He and everyone else at Kennedy Auto Solutions knows everything about Toyota's and their maintenance. I told him I was running into issues with clunking when hitting bumps and clicking when turning and when I gave them the truck, they quickly identified the issue. Once they called me to tell me the problem, they even explained that the issue is nothing to worry about and that the issue is very common. They gave me reassurance that the vehicle is 10000000% safe to drive and that my issue is completely eliminated! They use parts, fluids, components that are all compliant with OEM standards so you know you're getting quality service performed that will LAST! Another thing that is great about them, is that if I inquired about jobs that they do not perform, they provide local suggestions that can perform the job and that are highly rated! Kennedy Auto Solutions should be your one-stop shop for vehicular maintenance!
Reply from Kennedy Auto Solutions business4 Oct 2023
Neil, Thank you so much for this review. We really are lucky to have Mike and the very skilled and knowledgeable technicians we have. We really do like our Toyotas, so that's a plus! Thank you for trusting us with your vehicles!
Great customer service both from owners and mechanics. Very comfortable waiting area and the best part? You can get to see how they're treating your vehicle 🚗
Reply from Kennedy Auto Solutions business4 Oct 2020
Came here to get an overall look at a Prius I was about to purchase. Hannah was amazing, like a long time friend and Kurt did a great job & gave us the information we needed to make a safe and reliable purchase! Would 100% recommend for anyone!!
Reply from Kennedy Auto Solutions business4 Oct 2020
Thank you Bailey! I enjoyed meeting you and realizing all of the friends we have in common. Best wishes on your upcoming nuptials! - Hannah
Excellent customer service with a knack for showing customers genuine concern for their vehicle. Coming from a really bad dealership experience I was skeptical of the results I would receive from Kurt but his communication was excellent and his expertise was a breath of fresh air. I highly recommend them and will continue to utilize their services.
Reply from Kennedy Auto Solutions business4 Oct 2020
Hi Charles! Thank you for your trust and patience after a trying experience with the dealership. We enjoyed the challenge of tracking down the electrical issue and getting your Tundra back on the road where is should be.
