Momentum Volkswagen of Upper Kirby

Car Dealers Houston momentumvolkswagen.com

Okay · 20 ratings
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Ratings

3.7

20 reviews

5 ★ 65% 4 ★ 0% 3 ★ 0% 2 ★ 5% 1 ★ 30%

What reviewers mention

car buying experience 138 kind staff 89 easy process 88 wait time 37 finance department 27 no pressure sales 22 loaner car 15 no hassle 6 state inspection 5 battery replacement 4

Services · 5

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Highlights

Delivery In store shopping Onsite services Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Wheelchair accessible seating Car wash Oil change Service repair Sells goods used Welcomes lgbtq Requires appointments Pay check Pay credit card Pay debit card Pay mobile nfc

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Youtong Zheng

19 Aug 2026

The maintenance services are good. The lease car return experience is not the most pleasant part. I visited twice for a successful return and the attitude is like: you are no longer with us so we don’t care anymore.

Reply from Momentum Volkswagen of Upper Kirby business 4 Sep 2026

Thank you, Youtong, for sharing this. We're glad the maintenance experience met your expectations, but we apologize that the lease return process felt unwelcoming. Every customer deserves the same level of care regardless of where they are in their journey with us. We'd welcome the chance to hear more if you'd like to reach out at 713-596-3300.

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