Melanie Crenshaw
23 Jul 2026
My experience at Tom Peacock Nissan started off a little frustrating. I have a recent Chapter 7 bankruptcy, so I knew I had some credit challenges. From the beginning, I was upfront about what I was looking for: no down payment, areasonable monthly payment, and complete honesty throughout the process.
Unfortunately, my initial experience with Kaan wasn't very transparent. I was left feeling like hewas doing me a favor because of my credit situation instead of simply listening to what I wanted. That made me uncomfortable, and I decided I no longer wanted to continue working with him.
Thankfully, Brianna stepped in and completelychanged my experience. She listened, wasn’t straightforward, professional, and genuinely understanding of my situation. She respected my concerns, answered my questions honestly, and made the entire process much smoother.
Thanks to Brianna, I drove home in a brand-new 2026 Nissan Sentra with only 6 miles on it, and I absolutely love my new car!
If you're in the North Houston area and shoppingat Tom Peacock Nissan, I highly recommend asking for Brianna. She made all the difference, and I'm grateful for the excellent service she provided.
Thank you for sharing your experience with us. Melanie! I appreciate your feedback and am glad to hear that Brianna was able to turn things around for you during your visit to Tom Peacock Nissan. It's wonderful to know that you are now enjoying your new 2026 Nissan Sentra! Our team strives for transparency and a positive experience for all our customers, and I'm thrilled that Brianna could provide that for you. If you ever need assistance in the future, please don't hesitate to reach out. Enjoy your new ride!<br><br><br>Best,<br>Joe Garcia | General Manager | 281-230-4386 | [email protected]<br>