Westpark Truck Parts & Service

Car Repairs Houston

Great · 20 ratings
Not yet claimed Houston, US On Wowpilot since Oct 2026

What reviewers mention

attention 3 cleanliness 2 text before arrival 2 owners 2 text 2

Highlights

Delivery In store pickup Wheelchair accessible entrance Wheelchair accessible parking Quick visit Pay credit card Pay debit card Pay mobile nfc

Showing 4 of 20 total. Reset filters

GM

G Man

3 Sep 2025

Usually very understanding
Today they lost a customer due to pettiness

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YY

Yadi_1.2 yadi

18 May 2024

Great customer service when buying from them vary rude when trying to make a return

Reply from Westpark Truck Parts & Service business 4 Oct 2024

According to our understanding, before she sold you the parts, she used computer cross references system and matched the old air bag you provided with the new air bag, make sure theyโ€™re right parts you need .Because there was a discount for buying two, she sold you two air bags per your request. The next day you returned one, and she gave you a full refund without charging any restocking fees (according to company policy, there is a 15% restocking fee). Maybe because Saturday was busy, many customers lined up and waited, there was negligence in service, we will improve it. But there was nothing wrong with her work, and she has tried her best to help you.

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SS

Shingar Singh Local Guide

8 May 2023

The lady on the phone had no idea what i was talking about , i asked her about door hinge and she kept asking me about engine lol ๐Ÿ˜‚
I wonder how much Business they loose just because someone canโ€™t understand the customer

Reply from Westpark Truck Parts & Service business 4 Oct 2023

Thank you for your message ,Your suggestion is the driving force for our improvement, we will continue to strengthen our professional knowledge.

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EK

Erick Khzd

30 Apr 2017

They did't pay me back my deposit, They supposed to send me a check but after 1 year I leave there they never send me a check. I called them 100 times and gave them my addres but still wating for my deposit back. be careful, dont trust anybody there. by the way this parking lot is not a safe to park with cargo.

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