Houston Methodist Research Institute

FO

Frances Oster

1 Dec 2025

Our experiences at Houston Methodist Hospital,Baytown, have been exceptional.

ER Admission was fast and smooth.

The Admission Staff
focused on medical concerns which were addressed promptly and professionally.

My husband was admitted to Houston Methodist Baytown, July 10th and October 12th of 2025

In July, when hospitalized, for Sepsis,
periodic bloodwork was analyzed round the clock, which determined, quickly, that the infection was not responding to the antibiotic.

Doctor Sarah Al Ghanim, MD, who closely followed the lab results, ordered a new antibiotic which did work, undoubtedly saving my husband’s life.

I found myself overwhelmed by the warmth, empathy and individualized care, which the doctors, nurses, therapists, case workers, and dietary staff provided, at Houston Methodist at Baytown.

I am absolutely certain no finer care is possible than what my husband received while at Baytown’s Houston Methodist Hospital.

Frances Ruxton Oster

RG

Rico Guzman Local Guide

26 Nov 2025

Marie and Valencia at the front desk are literally demons, they try to stir people away telling them they dont "look like an emergency" and that they will wait there forever. My wife only went to 1 x-ray. I understand is not an emergency, but how long does it take? And how different it would have been if they had just been talk to her in a different tone, instead of been so condescending.
Please do yourself a favor and find another location. HORRIBLE SERVICE.

WS

Wilmina Syantik

22 Nov 2025

Huge shoutout to the amazing nurses and staff at Methodist Baytown — y’all took such great care of my family, and I’m beyond grateful. Big thanks to the doctors and case managers too for pointing us to ClearSky Health Rehab when it was time for discharge. We’ve only been here a few days, and my mom is already up and walking! It’s been incredible. The best part? We still have the same doctors from Methodist here at ClearSky, which has made the whole transition so much smoother. Seriously — thank you, thank you, thank you!

AH

Aubrianne Hodge Local Guide

20 Nov 2025

Rude staff. Yall need to talk to yalls nurses. SO RUDE. So sad…. Idk who the nurse was on the fifth floor tonight at the station sitting to the left of the desk….. you’re rude I’m happy the second nurse came and was nice you should not work in the health care and poor representation of Methodist.

RG

Russell G Local Guide

19 Nov 2025

Awful experience with the emergency room. My mother was brought in for heart and neck pain. Had to do a ekg 3 times because they kept losing the information. They drew blood 3 times because they kept losing the vials. Doctor in Er finally....after hours.....determined it was gastro intestinal. Misdiagnosed.....malpractice

LS

LEYDY SEGURA Local Guide

17 Nov 2025

Excellent service . Just be patient there are many people that need to be attended some need urgent . All staff very kindly and explain everything they did on me. And all medication they mentioned for it . Clean space.

DF

DANYELLE FRANK

17 Nov 2025

My sister came in by ambulance on November 16, 2025 around 300 pm. She was discharged about 5 pm the same day. She was given 600 mg ibuprofen for a severe ankle sprang. She thought she could return to work the next day but was unable to due to pain and the medication causing drowsiness. The following morning she called the emergency room and asked for a doctor's note until Wednesday. She was told they could not send it to her electronically but agreed I, her emergency contact could physically pick up her doctor's note, which they told her would be at the desk. This was at 755 am on November 17, 2025. I arrived at 10:15 literally waited for over one hour and 15 minutes, standing up for one doctor's note. I understand they were very busy and the nurse was apologetic, but over an hour and 10 minutes is ridiculous when the secretary could have spoken to the nurse and prepared this document in less than 5 minutes. Better time management and accuracy is needed for these important but simplistic tasks. Please correct this extreme lack of consideration for patients and their families immediately.

TW

Terry Whatley Local Guide

17 Nov 2025

Been coming here for over 5 years and always been able to charge my phone but in the past 3 months for some unknown reason you can no longer do it

DD

Du Dao

17 Nov 2025

Childbirth Center's receptionists are the worst people i've ever encounter in life. If they dont like you for any reason, they'll made up some stories & call police on you. Yes, seriously ! Tbh, i'm still shocked til this day how they treat their customer. So be aware. Regret having service here welcoming my 2nd child. What an unnecessary & sad memory !