I have a family member in this hospital and some of the nurses are rude, tries to tell you about your own family member and they aren’t in it for the love of the patient. They sit around on their cell phones while patients are needing help. The doctors are great but they don’t have much to work with when it comes to to the nursing staff.
There needs to be some diversity. The nurses needs some serious training.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Hi Deborah, Thank you for your feedback. We're very sorry to hear you had a disappointing experience. We hope you can give us the chance to turn your experience around. Sincerely, Vibra Leadership
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KL
Khoi Le
15 Aug 2025
I want to thank you to all doctors and nurses who have been taking care my brother and special thank to Ms. TENNELL. She did a very excellent jobs. She has cared her patients like one of her family members. Also thanks to Ms. Hatisha. ❤️❤️❤️ to all nurses at Vibra Hospital.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Dear Khoi, <br>Thank you for the kind words & thank you for taking the time to let us know about your experience! We are happy to read that our team has been able to provide exceptional service for you. We strive to provide a high level of service and quality, compassionate care to all of our patients and families. We are happy to learn that our efforts exceeded your expectations!
The nursing staff provided good patient care being attentive and providing good nursing care. The staff was available to answer questions for the family. Our long-term care was made easier with good communication from the physicians and staff involved.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Dear Katherine,<br>We regret that you had a poor experience. We pride ourselves on our dedication to patient care & are disappointed to hear your concerns. Your feedback is important to us and I thank you for bringing this to our attention. Thank you for providing this opportunity to improve the services we provide to our patients.
My family experience with Vibra was excellent. The staff was very professional and courteous throughout our stay. Our thoughts and concerns became theirs as they cared for our mom. We had an extended stay and gained a bonus family! Thank you for all you do ❤️🙏
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Dear Yolanda,<br>Thank you for taking the time to let us know about your experience. We strive to provide a high level of service and quality, compassionate care to all of our patients and families. We are happy to learn that our efforts exceeded your expectations! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.
George and Babs were my respiratory therapist's at Vibra and they took good care of me and concerned about my breathing, length of time and how to use the Cpap.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Hi Winnie,<br>Thank you for reaching out. We take the safety of our patients very seriously and seek to provide quality, compassionate care to all of our patients. We are happy to learn that our efforts exceeded your expectations!
A family member was just admitted, and the staff seems awesome. My only complaint is that the facility doesn't seem to be well maintained. There is a sink drain in the ICU room my family member is in that has obviously been leaking for a LONG time, the floor tiles under it are warped. Same goes for the public restrooms, not very sanitary. EDIT: After posting this review the sink was fixed within a day!!
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Dear Dan,<br>We regret that you had a poor experience. We pride ourselves on our dedication to patient care & are disappointed to hear your concerns. Your feedback is important to us and I thank you for bringing this to our attention. I will ensure that this is resolved immediately! Thanks again!
I returned back to Vibra and my experience has been AMAZING. Nurses are excellent and very helpful. Would highly recommend coming here if needed.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Greetings Melanie, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything.
Enjoyed our stay at this location. My mom has enjoyed the awesome respiratory therapist team! They have made our stay here at Vibra better. The entire nursing team has been has been everything my mom has needed for her care. We recommend Vibra Hospital!!
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Hi Julia, Thanks so much for taking the time to share your positive experience! We're thrilled that our nursing and respiratory team left a great impression! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!
Enjoyed my stay at Vibra. Tennell,RN and Courtney, tech took good care of my spouse explaining Wound care that I can understand. Andress, RT therapist explained oxygen levels and was attentive in suctioning my spouse.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Hey Minerva, Thanks for the kind words! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration!
Enjoyed my stay at Vibra hospital in Houston. George from respiratory was knowledgeable in his profession. Enjoyed Courtney in woundcare and Brittney in rehabilitation. I rate Vibra 5 stars
