The nursing staff provided good patient care being attentive and providing good nursing care. The staff was available to answer questions for the family. Our long-term care was made easier with good communication from the physicians and staff involved.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Dear Katherine,<br>We regret that you had a poor experience. We pride ourselves on our dedication to patient care & are disappointed to hear your concerns. Your feedback is important to us and I thank you for bringing this to our attention. Thank you for providing this opportunity to improve the services we provide to our patients.
A family member was just admitted, and the staff seems awesome. My only complaint is that the facility doesn't seem to be well maintained. There is a sink drain in the ICU room my family member is in that has obviously been leaking for a LONG time, the floor tiles under it are warped. Same goes for the public restrooms, not very sanitary. EDIT: After posting this review the sink was fixed within a day!!
Respuesta de Vibra Hospital of Houston empresa4 Oct 2025
Dear Dan,<br>We regret that you had a poor experience. We pride ourselves on our dedication to patient care & are disappointed to hear your concerns. Your feedback is important to us and I thank you for bringing this to our attention. I will ensure that this is resolved immediately! Thanks again!
My brother Tim was very sick. The staff at Vibra took really good care of him and truly cared about him. LaTisha in ICU took charge when he could hardly hold his head up. It was evident that she was his angel on earth. Brittany was his physical therapist and she never gave up on him. She showed compassion and empathy when helping him back in the bed after a challenging session. Her daily encouragement was pivotal in him getting better. All of the staff went beyond the normal to keep him clean, safe, and without pain. He lost his prescription glasses while in bed one night and everyone tried to help find them. Without the help of Gloria Kisaka, they would not have been found. She contacted the linen service and asked them to look for the glasses. After a couple of days, they were found and delivered back to Tim. Due to Tim's brain damage and lost of speech, it would have been difficult to obtain new glasses. Gloria was a life saver! Thank you to the wonderful staff of doctors and nurses. You are a blessing to all who need to rely on others to live. God bless!
The physical, speech, and occupational therapists were absolutely amazing!!! The student nurses, CNA (Greg), and a couple of nurses were sweet and were always willing to help!!! My daughter, however said that some nurses were kind when patients had visitors but had a different attitude when the visitors were gone. They would come in and be prompt with getting her on bed pan when family was there but would be told to just wet the bed that they will change her when they get to her. Needless to say no one wants to wet themselves and lay in a bed for an hour before they came and change it. Sometimes the Doctors would get political and thats not the place nor time to do that. I gave them 4 stars only because the physical therapist Justin, occupational therapist and speech therapist were awesome and deserve 5 stars. Otherwise it would probably be a 2 or 2.5 star.
Respuesta de Vibra Hospital of Houston empresa4 Oct 2022
Shannon, thank you for taking the time to share this with us. We will pass your feedback over to our Houston team. Have a great day!
