Samiel Mercedes GAMER Local Guide
22 May 2026
My first time coming here to get my first oil change at 4,768 miles, the first impression when I walked in with an appointment in place nobody asked if I needed help or if I had an appointment. They all looked like they were trying to avoid me because they didn’t want to do the job by taking me in, until I had to ask. And this person told the other one(hey it’s your turn, but you don’t want to do it I’ll do it).
It feels horrible having this kind of service when you paid for a maintenance package and there’s not hospitality and professionalism. Very disappointing
Hello, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-2097 to discuss what we can do to help.