Texas Children's Med Center (Level I)

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Alondra Ramirez Torres

28 Aug 2026

I really Love how they treat Us patients, but I think the registration on the 3rd floor for Lab needs to get more kind and ready people.

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Ann Nix Local Guide

29 Aug 2022

When one of my grandsons underwent over 20 hours of surgery over multiple weeks to remove a tumor in his face and neck at Texas Children's Hospital, the hospital did everything it could to make life easier for us, his parents and his siblings, while keeping him safe. As an urgent patient at Texas Children's Hospital, my grandson had virtually no wait time for appointments and surgery. His first appointment was within 14 hours after his tumor was discovered in Nacogdoches, Texas. In four weeks, he saw multiple specialists multiple times, was operated on during a holiday weekend, was operated on in the middle of the week, and was never kept waiting for life-saving care. The doctors, at Texas Children's Hospital, saved his life. The hospital is clean and well-maintained. Valet parking is validated (free) on surgery days. On other days, valet parking was $13. During surgery, there are lounges where the family can get free coffee, tea, and snacks. There is a Ronald McDonald House on site, for discount lodging. Recommended! (Note: My grandson rotated through three separate buildings at Texas Children's Hospital, but all are connected into one huge medical complex).

Update: My grandson Eedan is at Wallace Tower, for a follow-up appointment at Ophthalmology. As usual, the staff was fantastic, and the building was clean.

Update: I am at the Wallace Tower again this morning, with two grandchildren for two appointments. The line for the COVID screening questions, to be told "no weapons in the building", to get masks and to get wristbands are extremely long and unnecessary. It's frustrating to wait in line with people who 99.9-percent of the time never wear masks and who wouldn't report any COVID symptoms or weapons on their person, which would keep them from getting necessary medical care, to enter the building. If Texas Children's Hospital insists on throwing up this additional barrier to prompt medical care, they need to have more than two people processing patients and their families when the line wraps around the lobby.

Note: If you are not the parent or legal guardian of a minor, Texas Children's Hospital now requires a separate dated note, from a parent or legal guardian, for every appointment, whether or not the original note says that it's in effect until revoked.