new car 3 kindness 3 cars 3 ford 2 informative staff 2 variety of cars 2 flexible credit plans 2 funding 2 salesperson 2 pay 2
Pay check Pay credit card Pay debit card Parking lot free
Chad Hargett
23 Sep 2026
This was hands down the best experience I have had at a dealership!! Lady, Fernanda & Santiago were the best! Thanks guys for a truly seamless and stress free experience!!
Lena Local Guide
9 Sep 2026
Easy and painless! In and out in under an hour with plates in hand! Friendly staff and clean facility!
Parking was a squeeze, definitely glad i chose to come in the sedan rather than my big suv!
Sebastian Xium
7 Jul 2026
I don't recommend that place for buying a car because I took my car there for an alignment, and it was making a noise. They told me it was the shock absorbers, they replaced them, and the noise is still there. They claim to be professionals, but I don't recommend that place; the service is terrible.
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Dũng Nguyễn Local Guide
2 Jul 2026
WARNING SCAM
My first experience with this dealership and the seller was good. However, about five months after purchasing my car, I started experiencing numerous minor issues. I ended up repairing many of them myself, which cost me nearly $2,000. The most serious issue was with the transmission clutch. I contacted the dealership regarding the warranty, and they did repair it. However, after only one week of driving, I received a “Transmission Overheat” warning while I was on a trip out of town.
Since I was far from Houston, I took the vehicle to a nearby Ford dealership because my car is a Ford. After inspecting it, they informed me that the transmission only contained 1 quart of transmission fluid. I was shocked and couldn’t understand how that could happen.
What made the situation even more confusing was that the dealership that repaired my vehicle had given me an invoice stating that they used 9 quarts of transmission fluid, even though my vehicle only requires about 3 quarts.
After returning to Houston, I brought the vehicle back and spoke with Erick. His response was, “That’s strange. We don’t know why there was only 1 quart of transmission fluid in it.”
At that point, I began to suspect that the mechanic who performed the repair may have charged for fluid that was never actually used. Ford transmission fluid is expensive, and the numbers simply did not make sense.
The repair at Ford cost me over $500. However, I only asked the dealership to reimburse me for the cost of the 3 quarts of transmission fluid, which was nearly $200. Erik told me he would speak with his manager and call me back, but he never did.
After about a week of repeatedly trying to contact him, he finally answered and told me that his manager had approved the reimbursement and that they would send me the money. I waited another two weeks and still received nothing.
Since then, I have called multiple times, but neither Erick or the salesperson who sold me the vehicle has answered my calls. I honestly believe they have blocked my phone number.
To make matters worse, after only about one month of driving following the repair, my transmission started showing the exact same symptoms as before. The car jerks when accelerating, just like it did before the repair. I have tried contacting the dealership again, but no one will answer my calls.
I am extremely disappointed with this dealership. At this point, I feel like I have been misled and ignored after the sale.
If you decide to buy a vehicle here, please inspect it very carefully and make sure all repairs are properly documented and completed before leaving the lot
Elizabeth Hill
2 Jun 2026
My husband and I just purchased a 2018 Ford Explorer there a couple of weeks ago. The staff was friendly and prompt, the prices were reasonable, and I love my new mom car! Check out Auto City for your automotive needs!
Aya Camino
30 May 2026
LIARS and THIEVES!! They told me the car had 70,000 miles but then only at the last step of buying the car did I see fine print in the paperwork that stated that the mileage on the odometer was incorrect and the actual mileage was 170,000!!!!
They lied, wasted my entire weekend, cost me over $100 in gas money, and almost sold me a car for 3x what it was worth since they were lying
José Ogando
24 May 2026
Very nice people, excellent service for Latinos
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Daniel Guzmán medina
17 Apr 2026
Excellent service! Great customer service and a wide variety of vehicles.
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Leslye Rodriguez
14 Apr 2026
Excellent service, very friendly and attentive to your needs, highly recommended.
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Julian Gonzales
5 Apr 2026
Good communication, very friendly, good prices and very good vehicles
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