Daniel Grimes
10 Oct 2016
My niece accidentally got her elbow dislocated while playing. So we took her to this brand new Hospital. The whole process was incredibly fast and we were the only people in the waiting room. She is only 2 years old and really had a fun time in the kids area after the doctor came in and quickly knew what to do to get her bones back in place and it was instant she was back to normal and happy as soon as he popped her elbow back in to place. No X-rays were necessary and no pain medication was needed. She was instantly happy and back to normal. She has been ever since and she says thank you to her nurse and doctor. Every experience is different but my experience happened one day out of the blue during the busy part of the evening. There was no one else in the waiting room and we were seen right away. I am pretty sure it was because of how efficient they are. Everyone was nice and friendly and the er room for kids was about as good as you can make a little Er room for kids be. Clean, TV with cartoons, Nice hand painted Fish murals on the walls and the nurse was very skilled at calming down a crying little 2 year old girl. In short it was a neat little kids room designed for little kids to not be scared of an ER room, I think it really made a difference to her as she is just 2 and really can get frightened from scary looking places especially with unfamiliar people and large machines (not to mention she was in pain at the time). After a quick blood pressure and a few questions the doc popped in with great bedside manner (cool, calm, and and friendly while under the pressure of a 2 year old with tears in her eyes). Quickly he explained what he thinks happened and knew how to fix it and did it fast. The little girl was pretty much as happy as could be and her face went from crying to happiness and stayed happy all day long. She was so happy she gave the nurse a hug and told the doctor by by thank you and wanted to start playing again. This really beat the pants off my last ER visit to a large hospital elsewhere. with a huge waiting room full of sick people for hours on end while feeling like I was absorbing hundreds of new sickness causing bacteria just from standing there. But I digress, 5 stars all day long from my niece.
Thank you, Daniel! I will share with our staff!