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billing 28 ER 22 insurance 21 pay 18 nurse 16 blood work 9 scam 6 urgent care 6 abdominal pain 6 rip-off 5

Caratteristiche

Video visits Wheelchair accessible entrance

VP

Victor Patlan Local Guide

6 Sep 2019

I am not sure why this place has so many negative reviews. My experience is just the opposite. Great service the minute I walked in. I was greeted at check in, they listened to my concerns, and ended up having to stay overnight. The nurses and staff were amazing. I felt safe, the facility is clean, and overall a great hospital. I would definitely come back here in the future if I ever needed to.

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Thank you! We greatly appreciate the feedback.

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KA

Kaitlin Arno

7 Aug 2019

If I could give negative stars to this facility I would. They are absolute predators when it comes to pricing. They will charge you, if you have insurance, over $6k just to walk in the door. They DID NOTHING to help my son's condition and we ended up in the ER at Texas Children's. This company is looking to squeeze any penny they can from you and simply because I have insurance (not that is covered their services in full) they weren't willing to offer any assistance. Those that do have insurance are their piggy bank apparently and they will pounce on you. Absolute joke of a facility and I would NEVER ever return. Save your money and just go to an ER.

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Kaitlin,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital CyFair) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.

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KH

Kim Hatten

30 Jul 2019

9530 Jones Road location - DO NOT GO. My husband went due to excruciating foot pain. Paid $200 cash. Vital signs taken by nurse. No x-rays performed. No exam performed. Physician literally did not touch my husband, no physical exam whatsoever. Diagnosed plantar fasciitis. Gave verbal instructions and script for ibuprofen. Said he didn't need an x-ray. And later ... Total cost = $2293.00. We are receiving charges from different providers, and of course not covered by BCBS TX although we thought visit was covered after $200 deductible. And absolutely nothing was done for over 2 thousand dollars. What a rip-off and disgrace.

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Kim,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital CyFair). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.

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AM

Andrew M

16 Jul 2019

This place refuses to leave me alone. I was sent here by an urgent care, so it was not my hospital of choice to begin with, and will never be. I only wish I had read these reviews before actually going here to change where I would have been transported. I had appendicitis, had surgery to remove my appendix, and stayed there one night. I was charged $54,000! I had my file put under review and a year and a half later my insurance I am still fighting them to getting my bill corrected. This place is everything that is wrong with the how the medical industry charges clients! Stay Away At All Costs!!!

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Andrew,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital CyFair) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.

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KK

Krystal Kasprzak

11 Jul 2019

Has anyone yet filed a complaint with the FTC?! I AM ABOUT TO, because they are doing the same thing to me as I am reading in all of these reviews. They coded my visit under "life threatening" (so they could get more money) I went in for anxiety and they want to slam me with and $8,000 bill. My insurance company has been trying to get it resolved (because they confirmed I DON'T OWE THAT) and should have never received a bill from them. But, HOW convenient that they "are not in" and "didn't receive the fax" and it could "take a week to get a FAX". I WILL not be threatened by a BS company trying to send a BS charge to collections when I DON'T OWE IT. Further action is being taken!!

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Krystal,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital CyFair). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.

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LA

lamar artis

5 Jul 2019

DO NOT USE THIS FACILITY IT IS A SERIOUS RIP OFF AND YOU WILL END UP PAYING THOUSANDS OF DOLLARS FOR SERVICES THAT ONLY COST 100 OR LESS.

If I could do zero stars or fraud or just take a picture I would do so. I went for a breathing treatment for bronchitis since I dont have many episodes I dont use a inhaler. Occasionally it will act up and my chest will tighten and I have to go ... this usually happens 1 or 2 time a year normal cost is about $180. This facility billed me $9651 and half the services they charged for never were rendered. The charged for blood work and X-rays and EKG lab work, drugs I never took but stated that I took them myself and they billed for them. Currently, and this is after getting $7946.56 from insurance $236.00 from me I supposedly owe them $1500 to the doctor and an additional $1074.00 to the facility. Your thinking I must have gotten a bunch done ... well your wrong I set on a bed for 45 minutes with a mask on and walked out everything else was a lie. Fortunately for me I videoed the entire process on my phone for my wife to see so everything they performed is on record and all the work I refused is there too. Difficult to believe this is even legal they mad almost 12k in 45 minutes... I'M SERIOUSLY IN THE WRONG LINE OF WORK! IF YOU WANT TO SEE THE VIDEO OR PICTURES EMAIL ME [email protected] I'm being as truthful as can be if you value your wallet do not go to this place. YOU WILL BE BILLED TO THE MAX

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Lamar,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.

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AM

ABI Manager Local Guide

21 Jun 2019

The worst possible medical care available.

ONE HOUR HERE WITH A WRONG DIAGNOSIS WAS $3,400.00!

We brought our son in because he had a cold and was rasping a bit. The doctor treated it as though it was life threatening situation (which it was not - we got a 2nd opinion) did all these EXPENSIVE TESTS WHICH CAME BACK NEGATIVE. COMPLETE FRAUD OF A HOSPITAL. They wanted to do all these medically unnecessary things to our son. We left and took him to another clinic who said, "yes, he has a cold here is some medicine." He was fine two days later.

THIS HOSPITAL DOES NOT CARE ABOUT PATIENTS NOR DOES IT ACTUALLY PROVIDE MEDICAL CARE. THEY RUN UNNECESSARY TESTS AND MISDIAGNOSE. I looked up the doctor that they had in the Urgent Care area and he is 1 start by 20+ reviews doctor who had no business being in Urgent Care. He was a complete fraud - just like FIRST TEXAS HOSPITAL.

As you can see below they only respond to Negative Reviews. I sent a letter and also called regarding the horrible care - and NOT ONE SINGLE RESPONSE. Leave a bad google ad review and they suddenly care. Dr. Mitchell and 1st Texas Hospital should be ashamed.

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hello,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.

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SW

sharon watson

21 May 2019

This is the worst hospital I went to in all my life. The staff was very uncaring and the doctor seemed like he did not know nothing. I told him I was allergic to Morphine and do you know he still wanted to give me some? That nurse who gave me all that medicine, he looked like he came off the street somewhere because he did not know nothing. He filled me up with all those drugs that I did not even not need. And that big tall black nurse, she was just plain ignorant and not nice to me at all. Then they send me home when I was high as a kite and I had an infection and my CPK was high, my platelets was high and my EOS was high and they did nothing to check to see what was going on with me. I went to another hospital and found out that I was really sick and had a bad infection in my lungs. If you want to live, I will suggest, do not go to this hospital. They don't know what they is doing. No one was friendly at all. No care at all when you get sick.

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Sharon,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital CyFair) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.

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T“

Tan “TB” Brown

23 Mar 2019

This place is a rip-off my son was sick and treated there in the early am hours. They referred him to a hospital they had no care or concern whether or not the hospital was within our health insurance Network. They did not send us a bill for months when they finally sent a bill it was not an itemized bill with CPT codes and specific details about the charges there was no reference to the $250 cash payment that I made on the night of the visit on behalf of my son. And the one bill that I finally received four months later was a collections notice. This is completely unacceptable do not go here or you will be ill twice: once at the time of treatment, and a second time at the time you receive your bill

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Hi Tan,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.

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MB

Michelle Bridges Local Guide

14 Mar 2019

First Texas has two NEW attending Physicians! Very professional and take their time to provide quality care. This is a boutique hospital with exceptional star ratings! They have a chef on-site & food is made to order.

Risposta da First Texas Hospital CyFair azienda 4 Oct 2019

Thank you! We greatly appreciate the feedback.

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