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Samantha Bernardi
6 Aug 2026
My dental hygienist here is incredible- advocating for me and explaining things that were difficult to understand. Had one pretty horrible experience with one of the male dentists- sounds like he is now working at the Brockton location as the lead dentist- would NEVER see him again, ignored me when I was telling him I was in pain stating “it doesn’t actually hurt you have novacane”, continuing to drill despite me reporting pain. This dentist also did not shave the filling down- resulting in an uneven bite and having to return the next day to get it filled (because he told me i was too numb to feel an uneven bite- some gaslighting again). BESIDES THIS DENTIST- this place has been amazing overall! (Quincy location)
Risposta da Dr. Antoine Hraiz azienda25 Aug 2026
We are thrilled to learn that you had a positive experience with us!
Front Desk check in woman was perfect, clinic manager (i think she was) who roomed me and did my xrays was perfect, specialist who came to talk to me regarding my broken crown not so perfect I had a hard time understanding what she said, and future options other than when she asked me to remove my partial and she was going to send my current partial out and add to it, it may have been due to the mask she was wearing that made it difficult but I could barely understand. However the clinic manager who roomed me clarified some information up for me which was very helpful and answered every question I had in great detail. Only
part I didnt understand is after the front desk employee brought me my (summary) of the visit to sign off a gentleman came back maybe 5 mins later with new paperwork for me to sign with additional costs on there (which was taken care of) but I would think why not just send the same person who showed me the paperwork before. I dont know it could be a training thing or maybe she was busy so the gentleman did it but that kind of threw me off. Other than that the visit went good!!
Risposta da Dr. Antoine Hraiz azienda25 May 2026
Hi, Frank. Your feedback is highly appreciated. Thank you for the review!
I found Gentle Dental recently after having several bad experiences at my prior dentist. The entire staff at Gentle Dental is great - everyone is courteous and professional. The dental work that they have done has been perfect and I’ve had no issues getting convenient appointment times.
Risposta da Dr. Antoine Hraiz azienda25 May 2026
Hi, Jerry. Thank you so much for leaving us a stellar review!
I don't know how this is allowed to happen but their doctors can just cancel or force you reschedule appointments/ come in a different time. Happened to be 3 times in a row where I had to take half day off from work and got calls telling me their doctors either decided to leave early or just not show up for the day...
Risposta da Dr. Antoine Hraiz azienda25 Apr 2026
Thank you for providing your feedback and letting us know about this issue, Shing. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 934-5338 and we'd be happy to help you out, Gentle Dental Quincy.
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VJ
victor jaramilloLocal Guide
5 Apr 2026
I had the best cleaning I have ever experienced here, and the assistant did it while I currently have braces. I came in as a first time client and will continue to go here for all my dental needs. The Doctor is very nice and overall this place has great customer service.
Risposta da Dr. Antoine Hraiz azienda25 Apr 2026
Hi, Victor. We appreciate the kind words and are glad we could provide you with a positive experience!
Top tier customer service, warm welcome when I walked in everyone was in a good mood I got comfortable in a scary place lol I don’t go to the dentist often but I will definitely be continuing to get my dental care there..
Risposta da Dr. Antoine Hraiz azienda25 Feb 2026
Hi, Kenneth. Thank you so much for leaving us a stellar review!
I got a great experience for the first time itself when I walked in as a new patient for my dental checkup. The staff were friendly and my doctor Mehta was too good with his skill and the nature how he interacts his patients and everything.
Risposta da Dr. Antoine Hraiz azienda25 Feb 2026
Hi, Somasekhar. We appreciate the kind words and are glad we could provide you with a positive experience!
Very irresponsible clinic. I made the appointment 2 weeks before for my annual examination and cleaning, and it was when I arrived, they asked me to transfer my dental X-ray results from my previous dentist, otherwise they won’t do anything for my today’s visit, neither the basic cleaning!! I never had such an unpleasant dental visit like this before, so low efficiency and unfriendly to new patient.
Such a waste of time, I waited 2 weeks for the appointment and I already have filled the form and questionnaires before, but they did not ask me anything about my X-Ray histories during this 2 weeks!! Very irresponsible physician and she just kept bragging about how advanced their equipment is…
Risposta da Dr. Antoine Hraiz azienda25 Dec 2025
Thank you for providing your feedback and letting us know about this issue, Elsa. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 934-5338 and we'd be happy to help you out, Gentle Dental Quincy.
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RS
Ruth Slater
12 Dec 2025
I’m a long term patient at GD in Quincy, and I have always had good experiences. Robyn has been my hygienist for years, and I’ve always appreciated her attention to detail, and I trust her recommendations for products and treatments. Their services are efficient, and affordable.
Risposta da Dr. Antoine Hraiz azienda25 Dec 2025
Hi, Ruth. Your feedback is highly appreciated. Thank you for the review!