JLL New York Real Estate

SC

Sam C

23 Mar 2026

Very frustrating experience with Logan Boenning & Johnathan Hageman @ JLL.

I was a serious buyer ready to move forward for months. My attorney sent out comments and followed up multiple times, but there was no response for weeks. Meanwhile, I was given vague updates and the runaround.

Only later did I find out another contract was being negotiated the entire time without being disclosed. I was essentially kept on hold in case that deal fell through.

This lack of transparency and communication is unacceptable, especially from a firm like JLL.

CO

coolplanet Local Guide

2 Oct 2023

JLL proudly boasts its position as one of the “World’s Most Ethical Companies,” but recent events have unveiled a deeply troubling hypocrisy.

HM

Hui Mo

5 Jun 2023

No one taking care everything. No pick the phone, no respond Email, all the phone call at headquarter for months. May be the company is too big, they don't care about our small potato.

DF

Dakota Flournoy

11 Mar 2023

Apparently JLL have no qualms breaking noise ordinances, I have to wonder what other laws they’re willing to break. Incessant drilling directly outside residential buildings for hours starting at 6:30 am on a Saturday.

AS

Andrea Scarbrough

24 Nov 2015

NEW CLIENTS BEWARE!!! IMPOSSIBLE TO CONTACT!!!!!!!!!!!!! YOU BETTER HAVE AN IN WITH SOMEONE!!! When you call the main phone number or the regional offices you are prompted for a person's name which is great if you know someone there. If you don't know anyone pressing 0 gets you the option to enter someone's name.SUPER FRUSTRATING!!!!!!!!!!