Great Hotel & Living experience I even landed a job for myself for when I leave.
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Aug 2026
<br><br>Dear Guest,<br><br>Thank you for your wonderful review! We are thrilled to hear that you had a great hotel and living experience with us. Congratulations on landing a job as well! It's always rewarding to know that our guests find not only comfort but also opportunities during their stay. <br><br>If you need any assistance in the future, please feel free to reach out to us at [email protected].<br><br>Best wishes for your new job!<br><br>Team OYO
Perfect spot for a layover or a work trip. The location near IAH is very convenient, and despite the proximity to the airport, it stayed remarkably quiet. The rooms are standard economy (3 stars), but the bed was comfortable and the Wi-Fi was excellent.
The service is notable. The staff and owner are incredibly kind and attentive. Note that there is no shuttle, and while the rooms are a work in progress, the hospitality and peaceful environment make it a win. I’ll definitely be back to see the improvements they're working on!
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Jun 2026
Dear Guest,<br><br>Thank you for your wonderful review! We're thrilled to hear that you found our location convenient for your layover and work trip, and that you enjoyed the quiet atmosphere despite being near the airport. It's great to know that you found the bed comfortable and the Wi-Fi excellent.<br><br>We truly appreciate your kind words about our staff and their attentive service. Your feedback regarding the shuttle service and room improvements is valuable to us, and we are continuously working to enhance our offerings. We look forward to welcoming you back to see the progress!<br><br>If you have any further questions or need assistance, please feel free to reach out to us at [email protected].<br><br>Best regards, <br>Team OYO
I join those who wish I could put no stars as this place was a bismal disappointment. While the gentleman in the office was nice, the place was terrible.The room was dirty, holes in the bedding, no trash can, TV had to be replaced, beds were hard as rock, no coffee in the lobby or any type of breakfast or juice ( was told if we wanted coffee, there was a gas station across the street). The hot water in the shower was room temperature at best and lousy water pressure. My wife took a shower and by the time she walked to the bed, her feet were almost black due to the cleanliness of the floor. The grass outside was high and the dumpster surround was destroyed and just laying around it. The pictures of the other issues can't describe the horror and if I thought I could have gotten an immediate refund we would have found lodging else where, but unlikely on a credit card. We stayed two night for a total of 190.06. For that price you would expect better. We,( wife,daughter and myself) drove 4 hours to go to the Oddities Expo. I am hoping this was a new purchase and the owner is working on the property. As it is, and we travel to the houston area a lot, we will avoid this place like the plague.
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Apr 2026
Dear Guest,<br><br>Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disappointing experience you encountered. It is concerning to hear about the cleanliness issues, the condition of the bedding, and the lack of amenities that did not meet your expectations. <br><br>We appreciate your comments about our staff member's friendliness, and we will ensure that your feedback regarding the room conditions and facilities is addressed with our management team. Your experience is not reflective of our standards, and we are committed to improving our services.<br><br>If you would like to discuss this matter further or seek assistance, please feel free to reach out to us at [email protected]. We value your feedback and hope to have the opportunity to serve you better in the future.<br><br>Thank you for your understanding.<br><br>Team OYO
Segnala questa recensione
DG
DON GATO (EL GATO MALVADO)Local Guide
1 Mar 2026
There seems to be 2 different addresses there using here to get reviews but that will not work with me. People are great the environment is not. Falsley advertising will not go far. Honesty is the best policy. This hotel just needs a good turn around and encourage the right moves to be made for the sake of staff and travelers.
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Mar 2026
<br><br>Dear Guest,<br><br>Thank you for sharing your feedback with us. We sincerely apologize for the confusion regarding the addresses and any misrepresentation you may have experienced. We appreciate your kind words about our staff, and we are committed to improving the overall environment of our hotel. Your insights are invaluable as we strive to enhance our services. If you have any further concerns or suggestions, please feel free to reach out to us at [email protected].<br><br>Thank you for your understanding.<br><br>Team OYO
Segnala questa recensione
GL
Gary LaingLocal Guide
20 Feb 2026
My experience was the worst I have ever had and I travel almost every other week the listing is advertised as a suite but this is actually a motel photos of deceiving when I walked into the room the comforter was stained lift up the sheets they were stained the pillow cases was stained with lipstick the microwave was extremely dirty I wanted to leave and they did not give me my money back I was stuck here for 5 days do not stay here
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Mar 2026
<br><br>Dear Guest,<br><br>Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the experience you described, as it does not reflect the standards we strive to uphold. We are particularly concerned about the cleanliness issues you encountered and the misleading representation of the room type.<br><br>Your comments are invaluable, and we will address these matters with our team to ensure improvements are made. If you would like to discuss this further or seek assistance, please reach out to us at [email protected].<br><br>Thank you for bringing this to our attention.<br><br>Team OYO
Segnala questa recensione
CA
Christopher AhrendtLocal Guide
6 Feb 2026
This hotel is a dump. They have renovated rooms that have racks falling off the wall, floors that are not even glued all the way down, holes in the wall, sliding front doors that do not even open, you have to pry them open, owners that yell up and down the halls. I had a coffee spill in my room and I went and asked for something to clean it up with besides the white towels and the owner said for me to use toilet paper. I had to go asking for towels as housekeeping seems to be nonexistant. I was told for to get an exrtra hour to check out that I needed to pay for an entire day. Avoid this dump.
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Mar 2026
<br><br>Dear Guest,<br><br>Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay. It is concerning to hear about the maintenance issues in your room, the lack of housekeeping services, and the unsatisfactory response from our staff regarding your request for cleaning supplies. This is not the standard we strive to uphold.<br><br>We appreciate your comments as they help us identify areas for improvement. Please reach out to us at [email protected] so we can address your concerns directly and work towards a resolution.<br><br>Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.<br><br>Team OYO
Segnala questa recensione
TM
Tiff M
2 Feb 2026
If only zero stars were an option. To be honest this place needs to be SHUT DOWN Immediately. The bad reviews are exactly what they say it is. My bf and I showed up
And were appalled. The building looks like it’s falling apart from the outside. We got inside and it was Truly as if it was a homeless shelter. To make matters worse we walked into the short male manager of who seemed like he was of Indian descent (not that this matters but want to make it clear who it was just incase there is more than one manager) screaming at the very top of his lungs in anger (literally screaming) at someone on the phone for telling a woman and two kids that they could rebook a room over the phone to which he was trying to deny in person. His behavior was absolutely disgusting to where the blonde female employee had to look at us and apologize stating “I’m sorry but my manager is very strong headed”. I have Never walked into a facility and felt so unsafe. Not to mention just the lobby area alone made you feel like you’d get bed bugs from simply touching the wall. The environment is horrendous in every sense of the word. The pictures online are likely from when the place was first built but it is NOTHING like that now. Don’t waste your time. We didn’t have to think twice, looked at each other and said absolutely not! Thankfully there is a clean beautiful Hyatt less than 10 minutes away. But even if our last option was to
Sleep in our car, anything would have been better than this.
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Mar 2026
Dear Guest,<br><br>Thank you for taking the time to share your experience with us. We sincerely apologize for the distressing situation you encountered during your visit. Your feedback regarding the condition of the property and the behavior of our staff is concerning and does not reflect the standards we strive to uphold at OYO.<br><br>We take your comments seriously and will investigate the issues you've raised, particularly regarding the cleanliness and safety of the environment, as well as the conduct of our team members. Your safety and comfort are our top priorities, and we are committed to making necessary improvements.<br><br>If you would like to discuss this matter further or if there's anything we can do to assist you, please reach out to us at [email protected]. <br><br>Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in OYO in the future.<br><br>Team OYO
Segnala questa recensione
AR
Ali Rahman
13 Dec 2025
Very pleasant staff. Nice comfortable beds and rooms were clean
Horrible. When we came in they had no rooms available “due to renovations” even though we booked through Priceline. There was a lot of trash outside, and broken windows with curtains hanging out. The pictures looked nothing like real life. They catfished us. We tried to call Priceline to get a refund and the only way we could do that is by Priceline contacting the hotel. The hotel has no landline so therefore it’s impossible to get your money back. The bathroom didn’t work. It was very ghetto and unsafe. It looked and felt like a jail in the inside.
Edit: although they responded to this when we email/ call they never contact us back. You will be scammed and not get your money back.
Risposta da Hotel O Regency Suites Houston - IAH Beltway 8 azienda4 Oct 2023
Hi Melissa,<br>Thank you for sharing your feedback with us. We are sorry to hear that your experience with OYO did not match your expectations. Please accept our sincerest apologies for the same and share us your concerns in detail at [email protected]. Feel free to share your problems with us in case of any technical issues or inventory related problems. We are working hard to accommodate all of our guests by providing standardized facilities at affordable rates. Do visit our website/app to find the best hotels in Houston. We look forward to host you at OYO Townhouse Houston Airport North again.<br>Regards,<br>Team OYO