knowledgeable staff 81 model s drive 9 informative staff 6 demo drive 4 charging speed 3 spacious interior 2 affordability 2 display of autos 2 sitting in cars 2 luxurious interior 2
Delivery In store shopping Onsite services Wheelchair accessible entrance Wheelchair accessible parking Requires appointments Pay credit card Pay debit card Parking lot paid
Liz Local Guide
11 Feb 2026
We worked with Christian at the Market Street location, and it was a great overall experience. We are the new owners of a Model Y, and Christian helped from the test drive to the delivery of the vehicle. I’d certainly recommend a visit to this location if you are curious about the brand or a repeat Tesla owner.
Russell Belton Local Guide
3 Feb 2026
Johnathan did an amazing job. 10/10 customer service. Definitely will come back and get my tesla from here. Tests drives are available. If your getting a tesla, definitely come here and if you can go thru him. No shave on the other representatives but, I dealt with him.
Rich Gross Local Guide
29 Jan 2026
Christian was very helpful while putting me into my first Tesla Y. Why everyone doesn't take a test ride, I'll never know. Great car, great service.
S K
20 Jan 2026
It was the most smooth car-buying experience- Find Heberon and have him help you- he is the most professional, knowledgeable, and super helpful person! Give this man a promotion STAT! Mr. Heberon and Tesla sold me on their self driving technology- brilliant brilliant brilliant!
Looking forward to getting my car this week.
Tish Magee Local Guide
3 Dec 2025
My husband and I walked into this showroom to look at the Juniper. From the moment we walked in we received excellent customer service. Initially the car we wanted to test drive wasn't available. Gee was the advisor assisting us and he set up a demo drive for the vehicle we wanted to potentially buy. After the demo and excellent customer service, we bought the Juniper all wheel drive and picked it up in League City. My husband is a current Tesla owner but I'm new and I had questions. Gee and the entire staff at this location took care of us. I am a Tesla girl now!!!! I love it!!
Latisha Magee
Cyprian Afunugo
2 Dec 2025
Heberon is a phenomenal advisor. I ordered my Model X Plaid through him, and I’ve already referred several colleagues because of how exceptional he is. When I first came to this location, I honestly thought he was the manager—his professionalism and knowledge are that strong.
He followed up with me multiple times, made sure every question I had was answered, and even allowed me to take a vehicle home to try out all the features before picking up my own. Heberon is truly an asset to this company. Five stars across the board.
Lorenzo Villanueva
11 Nov 2025
I test drove the 2026 Tesla Model Y and it’s absolutely fantastic! I had it for 48 hours, more than enough time to fully check everything out, spacious, luxurious inside and the outside, i experienced charging the Car for the first time, its not bad at all, like 15-25 mins on a SuperCharger.
Kendall helped me get checked in, she was super friendly and informative, made my whole experience very simple, definitely will come back soon to complete my purchase of the vehicle with her help! It was hard bringing the car back after i was able to experience what it was like to live with it for 48 hours haha 😆 Thanks Kendall!
Hemant Bajaj Local Guide
29 Oct 2025
Firstly you do not get an appointment for a month or two.
Finally when I went in for tire issue for my Tesla X I also had a broken tail light They diagnosed the tire issue and gave me the estimate. Asked them to give me an estimate for a broken tail light too. They refused. Said we are busy and you will have to comeback for an estimate. They would not budge even on requesting them.
Tesla has the worst customer service. Even if you have their premier luxury car they do not bother to treat you well unlike other luxury car dealers.
Amirreza Amirshahi Local Guide
28 Oct 2025
I used to be one of Tesla’s biggest supporters.
I believed in the innovation, the mission, and the future this company represented.
But after my car was totaled in an accident five months ago, Tesla Insurance turned what should have been a straightforward claim into a long, exhausting experience.
I’ve sent nearly 100 emails and made dozens of calls — but most were ignored.
No one explained why I was still charged for insurance and subscription fees on a car that no longer exists.
It took almost a month just to receive a rental car — which arrived with flat tires. Even when Hertz admitted in writing that they took the car back 12 days early, Tesla never reimbursed me for those missing days.
This ongoing neglect hasn’t just been financially stressful — it’s also affected my mental health.
My doctors have confirmed that the stress and uncertainty surrounding this claim have delayed my recovery and return to work.
I’m sharing this not out of anger, but out of hope that someone at Tesla will finally listen.
Behind every claim number and every “case closed” message is a human being who once admired your company.
Please, fix this system — before more loyal customers lose their trust and peace of mind.
Ali G Local Guide
2 Oct 2025
Working with Ransom was an outstanding experience. He assisted me with my Cybertruck purchase and handled all of the financing documentation with complete professionalism. Ransom answered every single one of my questions thoroughly and patiently, ensuring that I understood each step of the process.
His attention to detail, knowledge, and professionalism made what could have been a complicated process seamless and stress-free. I truly appreciate his dedication and support throughout the entire transaction.
I highly recommend Ransom to anyone in need of assistance with financing or purchase documentation—you will be in excellent hands.