Lauren Local Guide
22 Jul 2026
Do NOT sell your car here unless you want to waste hours and days of your time for a low offer and then have them dump the deal on you at the last minute.
These people appraised my vehicle for $2,000 less than Carvana, agreed to price match and then didn’t price match, gave me completely conflicting information during the selling process, made me jump through several surprise hoops, and then canceled the deal on me right at the end of the process with a stock/blow off email saying, “At this time, we're unable to proceed based on our internal review and business requirements.”
I needed to sell my car from afar and called THIScar in advance of getting my vehicle appraised with them to ask if this was possible and to clarify the steps to do so. They assured me it was a simple matter of overnighting some paperwork. This was not true.
Ben and Kathy were rude, difficult to deal with, unapologetic liars that didn’t just waste my time, but also the time of a family member that was trying to help me with this process while I was trying to complete it from afar.
Do not buy or sell a car here!