Very happy from beginning to end … we drove up & an employee was on her break outside. I got out of the car & she asked if she could help. I asked for a wheelchair. & she went & got one. She pushed my 94 yr old mother to the check in area while I parked. She was checked in & xray came & got her. I waited a short time & decided to go get the car. I was just pulling up & she was being pushed outside & put in the car. Thanks to crystal, Luis & Natalie for being so helpful. I wish I had asked the sweet lady her name that welcomed us & got my mom to check in. My mom was also very pleased with the entire process!
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2025
Thank you so much, Alva, for sharing your heartfelt experience! We are thrilled to hear that you and your mother felt well cared for from the moment you arrived. Our team, including Crystal, Luis, and Natalie, works hard to provide compassionate and eficient care, and it’s wonderful to know they made a positive impact.<br>We will be sure to share your kind words with the team and recognize the efforts of everyone involved, including the employee who assisted with the wheelchair. Your feedback means so much to us, and we’re delighted to have made your mom’s visit a pleasant one. Wishing you both the best of health, and we’re here whenever you need us!
Our entire experience was 5 stars. The hospital is extremely clean and welcoming. We were called back on time for our appointment. Everyone was very caring and attentive to our needs. We are so glad we chose this facility for our father’s procedure. We highly recommend.
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2024
Lance, thank you for taking the time to share this exceptional experience with us! We appreciate your recommendation and will share your praise with our team.
Crystal and Lori in radiology were awesome. They made my experience pleasurable. I have anxieties with x-rays and I was comfortable with these ladies. I would love for them to do MRI. I'm nervous but I think of I'm with them I'll be safe.
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2024
Thank you for your awesome review, Lashonda! We will share your praise with our team at East Houston Hospital & Clinics.
During my time at advance diagnostics the professionalism and efficiency of the staff help me to feel comfortable with what was coming next. I had the chance to meet some of the staff members such as Tim, Maggie and Veronica. Those guys are great and I am sure I will come back here if have to and hopefully they will keep doing a great job.
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2024
Nesa, thank you so much for taking the time to share such great feedback about our team at East Houston Hospital & Clinics! We truly appreciate it.
I had an excellent experience. I went into the emergency room department. They got me into the ER quickly. They did my cat scan quickly and immediately found out the issue. I am so grateful. I live in Nevada. I so wish they had hospitals like this where I live. Thanks to all and thanks to Veronica , Daisy and Lisa . 💕🙏
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2024
We're honored to read this excellent review about the 24/7 ER at East Houston Hospital & Clinics. Thank you so much for taking the time to share it with us, Tammy! Have a wonderful day!
Advanced Diagnostics facility:
The staff here is always very friendly, helpful and professional. Scheduling is a breeze. I try to schedule all my test here.
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2023
Thank you for your kind review, mrscampbell2005! We will share your praise with our team at East Houston Hospital & Clinics.
I had day surgery here on Monday, May 22. The front staff was very friendly and knowledgeable. The nurses were all very professional, caring, and friendly, Before the surgery, they made me feel like they knew what they were doing and inspired confidence. It seems like everyone in the hospital really cares about doing a great job for their patients. My surgery started on time and had no problems. The facilities looked clean and well taken care of. I would definitely recommend this hospital. After I had my surgery, I even got a thank you card signed by some of the nurses(Nicole,Judy, and Veronica).
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2023
Saul, thank you for taking the time to share this feedback with us! We're honored to read such kind words. Have a great day!
Crystal and Irene were wonderful and caring while my husband was in their care! They went out of their way to make sure he was comfortable and his need were met. Also have to say the food was extremely good for hospital food and Erica the dietitian was very accommodating and extremely sweet. I wish every small clinic/hospital was as good as this one. Thank you for going above and beyond for my husband. It made all the difference!! If you are having a surgery and have the option to have it performed at East Houston hospital I highly suggest you do.
They are excellent at what they do!!
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2023
Jenna, thank you so much for taking the time to recognize the care provided at East Houston Hospital and Clinics. We will share your praise with our team!
I was admitted to the East Houston Hospital right after Christmas and was there for 4 days. My day nurse (Veronica) took great care of me! She was very friendly, attentive and knowledgeable about the doctors and my injury. She was excellent with my bandage changes , blood draws and medications.
The food there was also amazingly good! Ericka made sure everything was really balanced and there was plenty of food to keep me full. One day was fajitas another was some of the best chicken I'd had in a long time.
The facility is smaller so I received plenty of attention and it was very quiet. I hope I don't end up in the hospital any time soon, but if I do, I'm going back here!
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2023
Matthew, thank you so much for taking the time to share this feedback with us. We will share your praise with our East Houston team.
Staff is friendly. They have pretty decent sized waiting area. They have a coffee machine that blends Starbucks coffee and hot cocoa, great for while you're waiting for your appointment. They have two single bathroom stalls right at the entrance.
Resposta de River Oaks Hospital & Clinics empresa4 Oct 2023
Andrea, thank you for taking the time to share this feedback with us!