Ella Y
17 Dec 2025
Very irresponsible clinic. I made the appointment 2 weeks before for my annual examination and cleaning, and it was when I arrived, they asked me to transfer my dental X-ray results from my previous dentist, otherwise they won’t do anything for my today’s visit, neither the basic cleaning!! I never had such an unpleasant dental visit like this before, so low efficiency and unfriendly to new patient.
Such a waste of time, I waited 2 weeks for the appointment and I already have filled the form and questionnaires before, but they did not ask me anything about my X-Ray histories during this 2 weeks!! Very irresponsible physician and she just kept bragging about how advanced their equipment is…
Thank you for providing your feedback and letting us know about this issue, Elsa. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (617) 934-5338 and we'd be happy to help you out, Gentle Dental Quincy.