Houston Methodist Research Institute

MA

Maralyn

1 Sep 2025

I delivered in June, but I just HAD TO LEAVE A REVIEW because I remember how great my experience was.

I had an unexpected complication and my baby was showing signs of distress in the womb...resulting in an emergency c-section here. My family and I were truly BLESSED with the care we received! One of the hospital Chaplins named Jared along side my care team prayed before the surgery which really brought my husband and I comfort in such an uncertain time. Such a sweet reminder that the Lord is with us in every circumstance!

My nurses I had throughout were great, but my after delivery nurses were phenomenal!! Hands down the best nurse I had was Anne. When she was on the clock working, she really brought joy, love, and comfort in a room when she entered it. She is the type of person that makes you feel like family! When she rolled my baby down the hall to the Nicu for care, I felt so much comfort knowing he was with her because not only did she provide me with great care, but she was also so responsive and in tune with soothing him. Ingrid who was a tech was also amazing! I would happily deliver here again and would hope to have the same care team and nurse. By far the best hospital burtn experience!!

OB

Olivia Bauer

26 Aug 2025

Came into the emergency room with DKA, it was clean and everything was done in a timely manner. All staff were wonderful and I will be putting in a Daisy recommendation to all staff that cared for me during my stay during the week. I was comfortable and kept in a clean and tidy space, everyone was very friendly and patient with me, understanding of my concerns and willing to explain everything to me in detail. I will 100% be coming here for any and all future needs should they arise and will be recommending to all my friends and family! My new hospital of choice!

JM

Jessica Marquina

22 Aug 2025

This is my second time coming here and I cannot believe the long weights there’s a 70 old ladies been here since last night and she still there waiting but I see a lot of people going in with a hurt foot and something not even that emergency and they’re going in first before all of us that is crazy. I have diverticulitis. This is very painful. I cannot believe that I have to come back because they did not prescribe me any painkillers or Anything for pain. They did give me antibiotics earlier. They were very nice and kind right now they’re going for desserts. I’m still here. It’s going to be 3 o’clock in the morning. I don’t know what’s going on, but I don’t think that it should be like that because I already saw a girl came way behind me And she was in pain and her stomach and they already checked her out and she was she came in not even an hour before I did and she’s already out she’s been out that’s crazy and a guy that hurt his foot. He wasn’t bleeding. He wasn’t doing nothing. He was sitting there. He wasn’t crying or anything. He wasn’t uncomfortable and right away, they took him. He already leaving right now and he’s only been here 30 minutes. That’s crazy.

LC

Lisa clark

19 Aug 2025

I had a Total Knee Replacement on 8/12/25 here at Baytown Methodist per Dr. David Maxfield. We live 3 hours away & needed to find a reputable Dr. affiliated with a Methodist Campus to prevent us from having to go into the Medical Center as we normally would do, due to a recent family crisis. Let’s just say that we had a very positive experience & were so thrilled that we chose Dr. Maxfield & Baytown Methodist! The hospital was so gorgeous, very clean/immaculate & we never encountered a negative person. From walking through the front entrance upon admission to my post op discharge, the Nursing staff, Physicians, Housecleaning, Meal Service went above & beyond to make sure that our needs were met. Excellent care & phenomenal staff ! I would most definitely recommend Baytown Methodist Hospital to friends/family. Will plan on using their services in the future if needed. Wonderful experience!

BF

Bare FP Local Guide

16 Aug 2025

Disturbing… After my experience , I see why the parking lot is always empty. I went to this location because I was having bad rearing and burning in my eyes and was afraid something was terribly wrong. I was seen by Dr. Lin for about 10 mins. He told me he couldn’t help me and that I should see an eye doctor. The nurse ran a covid and flu test just because and then put numbing drops in my eyes to help the pain. The drops didn’t work and I didn’t have any virus. A week later I get a $2400 bill from Methodist!! Charges came to almost $5,000 and the bulk of it was simply because I entered the building. Charged over $400 for COVID/flu test and $250 for the drops they put in my eyes. The remainder was for the brief time I spent in their facility. Please save yourselves the pain this level of robbery and do not visit this facility. Go to any other urgent care or another hospital! Please.

MP

madonna parker Local Guide

14 Aug 2025

I just left Houston Methodist Emergency Care Center and it was a great experience. I went in bc I was having really bad pain in my pancreas and began to feel nauseous. The staff at the front desk were very friendly and when one could tell my nausea was getting the best of me he offered me a bag. When I was called back to get my vitals done I was throwing up nonstop but the nurse was very kind and patient. When I was moved to a room the nurses were all great and very pleasant, including the gentleman that did my CT scan. It did take awhile for me to see the doctor but in his defense he was the only doctor and it was very busy. When Dr. Patel made it to me he already informed on my condition and he really took the time to give me a thorough explanation on everything, despite him being so busy he didn’t rush through anything and took his time and even referred me to a PCP as I am in need of one. Excellent job to all that cared for me, they all have impeccable bedside manner!

BA

Babette A Local Guide

13 Aug 2025

I arrived yesterday to a friendly receptionist and was seen immediately. My nurse, Melanie, was competent and compassionate. I’ve been in and out of the hospital and ER departments since June and a compassionate nurse makes all the difference. I read so many negative comments about this ER and experienced the opposite. First time at this ER department .I had a cerebral bypass mid July and the recovery pain has become debilitating. Dr. Schmidt was also caring and competent. He ordered a CT scan which was done onsite. I’m so grateful for Melanie and Dr. Schmidt’s help. Very clean facility.

SN

SnowLeopardStr Local Guide

12 Aug 2025

ONLY VALET PARK.NEED HANDS FREE FAUCETS MAKES NO SENSE NOWADAYS IN A HEALTH CARE FACILITY

CA

Cammie

11 Aug 2025

I’ve lived in Sugar Land for over 55 years, and out of countless physicians I’ve encountered many with poor bedside manners today’s physician Mondragon truly stood out. Not only was he kind, knowledgeable, and truly listened, but he was also caring in a way that is rare to find. The entire staff was amazing nurses, and techs

One young man in particular went above and beyond the call of duty. It was clear this was not just a job to him he genuinely cared. He treated my mother and my husband as if they were his own family. I love him to pieces for the compassion and dedication he showed.

HF

Hosick Family

10 Aug 2025

I have made more than a dozen phone calls, sent multiple emails, and spent hours trying to get assistance & information about my elderly relative’s care — yet I’ve been met with repeated runarounds, no follow-through, and what seems like a deliberate attempt to conceal contact information for and prevent one from speaking with upper management. Multiple people have confirmed we have done what we needed to do to be allowed information and yet we still don’t have it after almost a month. A couple of staff members were kind and genuinely tried to help, but most interactions felt like employees were unwilling to use compassionate problem-solving and preferred to simply state their job duty before passing me off to someone else. For a hospital of this size and reputation, I expected far better responsiveness and accountability. Patients and families deserve better. I’ve never left an online review for anything before but the lack of accountability and communication is a complete travesty. Perhaps this hospital is just too big and bloated with departments that no one knows where or how to get information to help patients and their families and positions are filled with people who are just punching a time clock instead of doing their job with the mindset positions in the care industry require.