car buying experience 194courteous staff 164smooth process 148new car purchase 119car selection 59wait time 56state inspection 54no pressure sales 51tire rotation 21battery replacement 12
Serviços · 4
Honda Service PassOil Change / Quick ServiceRecallsRepairs / Other Concerns
Destaques
DeliveryIn store shoppingOnsite servicesWheelchair accessible entranceWheelchair accessible parkingCar washOil changeService repairSells goods usedRequires appointmentsPay checkPay credit cardPay debit cardPay mobile nfcParking lot freeParking lot paid
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Taylor Gavin
6 Sep 2026
I had Sekou Sininta as my sales representative. He was such an AMAZING sales person. I was truly blessed to have his help when buying my car. He made my car buying experience stress free and truly listened to me. Sekou has such a personable personality, and anyone who enters John Eagle honda should ask for him. If it was possible to give him a million stars I would.
Resposta de John Eagle Honda of Houston empresa13 Sep 2026
Taylor, we’re thrilled to read this feedback about Sekou! It means a lot to us that you are so confident in his expertise. Thank you for choosing John Eagle Honda of Houston.
We had a great experience working with Effie! He showed us several different cars and took the time to make sure we found the right one for our son. He was kind, friendly, patient, and even made sure we stayed well hydrated throughout the process!
What really stood out to us is that Effie wasn’t just trying to sell us a car. He genuinely cared about making sure we found the right vehicle and that we were well taken care of from start to finish.
I would highly recommend Effie to anyone in the market for a vehicle. If you want someone who truly cares about his customers and isn’t just focused on making a sale, Effie is your guy!
Resposta de John Eagle Honda of Houston empresa4 Sep 2026
Finding the right car for your son was the priority, and we’re glad Effie made sure your family never felt rushed along the way. Thank you, Stephen, for recommending him and John Eagle Honda of Houston. We hope your son loves his new car!
Absolutely amazing experience I had with Effie at John Eagle. Straight to the point. No hassle. Fair negotiation. Made purchasing our Honda Pilot for our family smooth, easy and hassle free. Can’t recommend him enough. I’ve been shopping for a car for a couple months and no other dealership provided anything close to the phenomenal experience I had with Effie and his team. IF YOU NEED A CAR GO SEE EFFIE AT JOHN EAGLE HONDA! YOU WON’T REGRET IT!! 10/10 HIGHLY RECOMMEND
Resposta de John Eagle Honda of Houston empresa4 Sep 2026
Congratulations on your new Honda Pilot! We’re glad you had an exceptional experience with Effie here at John Eagle Honda of Houston. Thank you for choosing us. We truly appreciate your recommendation and hope to serve you again with any future needs. Safe travels ahead!
I had such a great experience working with Magic at Honda! He was extremely helpful, understanding, and patient throughout the entire process. What I appreciated most was that he never pressured us into making a decision. We went in on Friday just to look, and even though he knew we weren’t necessarily buying that day, he treated us with the same care and attention as if we were.
He took the time to explain everything, answered all of our questions, and made us feel completely comfortable. We came back the next day, and he was genuinely so excited to see us and help us again. You can tell that he truly cares about his customers and wants them to have a good experience. I highly recommend asking for Magic at Honda.
I also want to give a special thank you to Andy, the manager, for being so helpful and welcoming throughout the process. We truly appreciate everything you both did to make our experience such a great one!
Resposta de John Eagle Honda of Houston empresa4 Sep 2026
Hi Monica, thank you for taking the time to share such thoughtful feedback. Hearing that Magic made the buying experience comfortable, informative, and pressure-free means a great deal to our team. It’s especially rewarding to know his patience and genuine care helped earn your trust throughout the process. Thank you for recognizing Andy as well and for choosing John Eagle Honda of Houston. We look forward to assisting you with your future sales or service needs!
I had such a wonderful experience working with Magic! From beginning to end, he was incredibly helpful, patient, knowledgeable, and genuinely made me feel taken care of throughout the entire process. Buying a new car can be stressful, but he made everything feel smooth and exciting and took the time to make sure I was comfortable with my decision.
I absolutely LOVE my new Honda HR-V and I’m so grateful that Magic was the person who helped me get her! He truly went above and beyond for me, and I couldn’t have asked for a better experience. If you’re looking for someone who is professional, personable, and actually cares about helping you get into the right car, definitely ask for Magic. 10/10 experience and I would recommend him to anyone!
Resposta de John Eagle Honda of Houston empresa4 Sep 2026
Congratulations on your new Honda HR-V, Camryn! We are thrilled to hear you had such a smooth, exciting experience with Magic. We truly appreciate your kind words and recommendation. Thank you for choosing John Eagle Honda of Houston!
Very disappointing experience with John Eagle Honda.
I recently purchased a used Toyota Camry from this dealership. The steering wheel was off-center, and the dealership performed a wheel alignment before we took delivery of the vehicle.
Unfortunately, immediately after leaving the dealership, the steering became noticeably stiffer and there was a clicking noise when turning the wheel. We brought the vehicle back and tried to work with the dealership to get the issue resolved.
The salesperson who helped us, Afnan, did not clearly explain the condition or potential issues with the vehicle before the purchase. Communication was especially difficult because my girlfriend, who was involved in the purchase, is not very confident speaking English. In that situation, I expected the salesperson to take extra care to clearly explain the vehicle’s condition and make sure we understood everything.
After the problem appeared, we spoke with the service department and sales department, but we felt like we were being passed back and forth without a clear solution. In the end, we were told that the vehicle would not be repaired because it was sold “as-is.”
I understand that this was a used vehicle and that we did not purchase an extended warranty. However, what was most disappointing was the lack of communication, transparency, and support after the problem appeared immediately following the dealership’s alignment work.
What makes this experience even more disappointing is that my family and friends have purchased vehicles from John Eagle Honda before, and this has been by far the worst experience we have had with the dealership. We came here with trust based on our previous experiences, but unfortunately that trust was not reflected in this purchase.
After this experience, I would not recommend John Eagle Honda to my friends or family, and I personally would not return here for another vehicle.
Resposta de John Eagle Honda of Houston empresa4 Sep 2026
Hi Thành, we're sorry to hear about your recent experience, especially regarding the steering concerns that appeared after the alignment, the communication surrounding the vehicle's condition, and the assistance you were seeking after the purchase. We appreciate you taking the time to leave us some feedback, and we'd appreciate a chance to speak with you further about this situation. If you would like to discuss this further, please don't hesitate to reach out. Thank you. Chris Lynn - Service Manager | 713-929-1741 | [email protected]
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CM
Chad MinorLocal Guide
2 Aug 2026
My experience was great! I test drove different vehicles for a few months and decided on a Passport. I did all of my negotiating over email and text. No games by the dealership. No upselling in the finance office. Quick in and out in a little over an hour. Great experience.
Resposta de John Eagle Honda of Houston empresa4 Aug 2026
Hi Chad, congratulations on your new Honda Passport! We’re glad you trusted John Eagle Honda of Houston with your purchase and hope to work with you again in the future!
We had a great experience working with Kathy. She was friendly, patient, and never made us feel pressured during the whole process. She took the time to answer all of our questions and made sure we were comfortable with everything before we signed. Buying a vehicle can be stressful, but Kathy made it easy and enjoyable. We really appreciate how honest and attentive she was from start to finish. If you’re looking for someone who genuinely cares about her customers, ask for Kathy. Thanks again for helping us with our new Honda!
Resposta de John Eagle Honda of Houston empresa4 Aug 2026
Lewis, thank you for choosing John Eagle Honda of Houston! We're delighted to hear that Kathy helped make the vehicle-buying process such a positive one. Creating a comfortable, transparent, and supportive environment for our customers is always our goal, and it's wonderful to know that her care and attention helped make your visit enjoyable from start to finish.<br><br>We'll be sure to pass along your kind words. We truly appreciate your business and hope to serve you again with any future needs. Congratulations on your new Honda!
Came in eyeing a certified pre-owned Civic with low mileage, a dream car. I was immediately assisted by Roberli and Mark Luna. Both gentlemen were eager to get me on the road with a price that we both agreed on. I couldn’t be more thankful.
Resposta de John Eagle Honda of Houston empresa4 Aug 2026
Congratulations on your car, Jaida! We're so glad Roberli, Mark, and the team could help you in a timely, pressure-free manner. See you next time at John Eagle Honda of Houston!
We had an excellent car-buying experience at John Eagle Honda, thanks to Mr. Dung Le. From the very beginning, he was honest, patient, and straightforward throughout the entire process. He took the time to explain the pros and cons of each vehicle we were considering, answered all of our questions thoroughly, and made sure we had the information we needed to make an informed decision.
What we appreciated most was that he never pressured us into making a purchase. Instead, he respected our preferences and gave us the space to decide what was best for us, which made the experience comfortable and stress-free.
In addition to Mr. Le's outstanding service, everyone else we interacted with at the dealership was professional, courteous, and welcoming. The entire team made us feel valued as customers and helped make the buying process smooth and enjoyable.
We highly recommend John Eagle Honda, especially if you have the opportunity to work with Mr. Dung Le.
Resposta de John Eagle Honda of Houston empresa4 Aug 2026
Ma Dolores, it's fantastic to hear about your positive experience at John Eagle Honda of Houston with Dung Le and the team. We truly appreciate your recommendation and look forward to serving you again in the future!