An Unforgettable Experience with the Memorial Hermann Surgery Center Kirby Glen and Retina Consultants of Texas Teams
I recently underwent eye surgery at Memorial Hermann Surgery Center Kirby Glen to have my retina reattached—a first for me—and I couldn't have asked for a more supportive and professional team to guide me through this process. From start to finish, every single person involved made me feel calm, informed, and confident.
Before the surgery, I worked with Antonia Norris, my Surgery Coordinator from Retina Consultants of Texas. She was absolutely incredible in preparing me for this journey. From explaining the process in detail to making sure everything was scheduled seamlessly, Antonia made what could have been an overwhelming experience so smooth and manageable. I can't thank her enough for her thoroughness, kindness, and guidance. The entire staff at Retina Consultants of Texas was equally supportive and professional.
While MD Kenneth Fan was originally scheduled to perform my surgery, a last-minute change led to Dr. Patrick Staropoli stepping in. Dr. Staropoli was nothing short of phenomenal. His skill, confidence, and calm demeanor reassured me that I was in the best hands. During the procedure, I felt no fear or anxiety thanks to his expertise and the incredible operating room team. After the surgery, MD Kenneth Fan continued to be a vital part of my care during follow-up visits, ensuring my recovery was on track and prescribing everything I needed for post-operative care. Both doctors were instrumental in my journey, and I’m incredibly grateful for their dedication and care.
I also want to personally thank the outstanding team at Memorial Hermann Surgery Center Kirby Glen:
Ms. Tina (Receptionist): Your welcoming smile and professionalism put me at ease the moment I arrived.
Ms. Lauren (Pre-Op Nurse): Your patience, attentiveness, and care made me feel safe and prepared.
Ms. Chelsea (OR Nurse): Your calming presence in the operating room made the experience so much smoother.
Ms. Nikki and Ms. April (Surgical Techs): Your precision and behind-the-scenes expertise ensured everything went perfectly.
Dr. Pulido (Anesthesiologist): Your clear explanations and reassuring approach made me feel confident going into surgery.
Mr. Royce (CRNA): Your careful monitoring during the procedure gave me peace of mind throughout.
Yushema and Savonya (PACU Nurses): Your kindness and attentiveness post-surgery made my recovery process smooth and stress-free.
Heather (Check-Up Nurse): Heather deserves special recognition for her incredible voice and confidence. She spoke with such assurance and positivity that it truly reinforced my decision to go with this team. Her ability to explain the next steps while making me feel valued and cared for was unmatched. Heather, you went above and beyond, and I am so grateful for your support!
Every single person on this team played a vital role in my care, and their dedication, compassion, and professionalism truly stood out. They turned what I thought would be a nerve-wracking experience into one I will forever remember with gratitude.
Thank you to Memorial Hermann Surgery Center Kirby Glen and Retina Consultants of Texas for taking such great care of me during this important time. I highly recommend both teams to anyone seeking not only medical expertise but also true patient care.
Resposta de Center for Advanced Cardiology in Greater Heights empresa4 Oct 2025
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Went to the ER for first time for chest discomfort and was seen promptly by nurse and taken back to a room. The doctor quickly arrived and ECG and CXR and bloodwork performed right away. Thankfully all was fine and went home after about an hour and half. Excellent care by all.
Resposta de Center for Advanced Cardiology in Greater Heights empresa4 Oct 2025
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The staff at the entrance of the imaging department are so very kind! They are courteous yet efficient, and their personalities make you feel welcomed!! There were issues with the work order and they did what they were permitted to do to help me. Special Thank you to Vicenta for your patience and sweetness!
I have come to this location a few times and each time the nurses and everyone I have come across was nice and knew how to keep their patients comfortable and would talk to them though the whole thing.
Resposta de Center for Advanced Cardiology in Greater Heights empresa4 Oct 2025
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All the staff here are SO friendly and helpful. I was a bit nervous before my procedure but once I got back with the nurses I knew I was in great hands and immediately felt so calm. The facility is very clean and nice. It was quick and simple, I really have no complaints at all!
Resposta de Center for Advanced Cardiology in Greater Heights empresa4 Oct 2025
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I want to thank Ashley and the staff in the ER for being patient and caring with my child! Also want to thank Lynn the nurse and Hazel the tech who took care of her overnight. What an amazing team at that hospital! Thank you and God bless y'all!!
Dr Gregory and her MA Fernando were very thorough and knowledgeable. They diagnosed my near complete ACL tear while not pushing medication or surgery. They explained the pros and cons of surgical and non surgical management without making me feel pressured either way. They gave me adequate time to explain myself and didn’t rush me.
My experience was the office/staff was positive during a very difficult and uncomfortable injury.
Resposta de Center for Advanced Cardiology in Greater Heights empresa4 Oct 2024
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Highly recommend this hospital for labor and delivery! It was not planned that we'd be giving birth in the hospital, so especially as a last minute patient I felt extremely supported and at ease. I wish I could remember everyones name but I have mom brain. Olivia was an incredible nurse, so receptive to my wants and needs!! From the ER nurses, baby nurse, to the lactation consultants everyone was attentive and kind. They genuinely wanted to help and go the extra mile! I will remember each kind interaction for a long time. Thank you for making my birth experience smooth and safe!!
