Center for Advanced Cardiology in Greater Heights

RV

Rachel Vicente Local Guide

15 Dec 2025

I took my 3 year old granddaughter to the ER on Saturday 12-13-2025. The staff was very friendly and caring. But I wish I had gotten the name of the nurse that put her iv in. He was so caring and gentle with her. He actually had tears in his eyes seeing how painful it was for her. He apologized to my granddaughter for hurting. I really appreciate his caring so much.

DK

Deborah Kellough Local Guide

11 Dec 2025

My name is Deborah K. Bright.
I went to the Memorial Herman (MH) Heart and Vascular Institute (HVI) on Wednesday, December 10, 2025. From the moment I arrived, I was greeted and treated with the utmost respect.
My treatment team (Technician Intisar Nur, Nurse Nicole Bradshaw, RN Suja Shaji and Dr. Justin Durland) were phenomenal. I felt cared about. The procedure was explained and they ensured that I had a clear understanding about each step of my procedure. They went above and beyond to ensure my comfort physically, and relaxed my mind to go through the procedure without any apprehension.
I was scheduled for another procedure immediately. Intisar took me to the appointment across the street (6400 Fannin) in a wheelchair. At this appointment, I met the ECHO technician, Daniel. He was very professional, caring and compassionate.
Overall, both procedures were "painless" due to this extraordinary team of professionals that demonstrated that patients are treated like family. Thank you all for caring for about me!

JV

Justin Villareal

9 Dec 2025

Staff offered no help in transferring prescriptions to a different pharmacy, I ultimately had to pay double due to their unwillingness to offer any support.

LC

Liz Chadderdon

7 Dec 2025

I took my 83- year old Mother here for care after a referral from a friend. We had a terrific experience. We waited for less than 5 minutes before being taken to a room, and saw the ER Dr within ten minutes. We received much kinder and efficient care than past visits to the Memorial Hermann Hospital at TMC. Our ER Dr was patient, thorough and extremely helpful. I will absolutely return to this facility and will refer friends and family.

RO

Robin O'Connell

2 Dec 2025

Great doctors and nurses there. Easy surgery, kind and understanding medical staff!

The billing process on the other hand is an absolute nightmare. They are so disorganized, no one has answers if they even answer the phone. No one in this hospital billing system communicates with each other on who has what information for insurance, whats due... etc. Waiting on them to fix an issue they sent to collections even though they already billed insurance and EOB came back $0 responsibility.
Make sure you stay on top of your claims, and be prepared to do their job for them 🙄

SS

Susan Sosnowy

29 Nov 2025

U didn't enter the correct floor. I'm on floor six. My room number is 6M03.
Pls enter

QA

Q at Local Guide

26 Nov 2025

Came to the er bc my primary care doctor is upstairs. Expressed to the nurse Brittany that I was feeling ill and anxious like I was having an anxiety attach. She looked me in my face and told me they could not help me. As soon as I got a room I left and called 911 expressing how they were not helping and I was in the middle of a mental health crisis, instead of them providing me with care they called cps and took me to a mental health hospital. The mental health hospital did not help they were literally just exploiting people and helping homeless people get their checks. So I’m back again to see my doctor to start at square one a week later. All and all if you have anxiety depression or any mental health issues don’t come here bc they won’t help they will just call cps to say you’re an unfit parent but fail to mention that you have been in their office for three weeks straight asking for help

SF

Sydney Floyd

23 Nov 2025

I HIGHLY recommend having a baby here. This was my first pregnancy and I had my baby alone so idk what to expect. They gave a very nice walk through but nothing compares to the actual moment of having a baby. EVERY SINGLE PERSON WAS AMAZING!! From the lobby to the young black male anesthesiologist and discharge nurse. I had the best experience!!! They did make it clear they can’t admit until 3/4cm (so they turned me away at first) and explained everything great and made me comfortable.
PS. I had my baby 6/7/25 that Saturday night. My back doesn’t hurt. I had 0 tearing. My labor wasn’t long either. They took great care of me and my baby. I am beyond grateful for them ❤️ I honestly can’t wait to get pregnant again so I can have my midwife(Simms) and have my baby here again. 100000000000/10 stars ⭐️ if it matters to some .. I am a black woman who had a all nonblack staff

CP

Chris Price Local Guide

22 Nov 2025

10/27/25. Cervical decompression/ fusion surgery. Dr. Barkoh always has his patients stay overnight to be observed etc. that's the bad part of this. The surgery went good. Then they dump you in an overnight room. Laying on big diaper and a jug clipped on railing of bed which is out of reach and very difficult to remove. The controls of bed are next to your head. No remote. The idea after that surgery is not to move your head specifically left or right. I was too far from wall where oxygen connects. Didn't know it but clear plastic hose came off the 02 feed and spewed pure oxygen into my room for at least an hour till nurse came in noticed it and tried un successfuly to fabricate an extension. Eventually she realized that it was not possible with the hose she rounded up somewhere so I was told I don't need oxygen any longer.
After 5 hours I got a pain pill. Now the doctor had prescribed me tizanidide and hydrocodone ahead of time so I would have it when I got home. I didn't realize you were supposed to bring it with you. They had nothing to give to me to relax. To help w anxiety, insomnia. Not a single medication available anywhere in this giant hospital to make me relax. Get some sleep. I tried the couch by the window ,with the help the guy checking on my vitals.He helped rearrange cushions. I tried the recliner but it was to close to the wall and the wheels were locked.. After one nurse asked me if a Xanax would help I said yes. ,5 mg of alprazolam would be great. Actually a bit earlier my Dr. Or nurse had visited me a bit before assuring me I would be given something to relax me a bit. Her name was Sam. Never saw her again. A cup came in with what looked like a xanex cut into 4 pieces. My wristband was never scanned after the delivery of that leading me to believe it came out of someone's pocket or purse in an effort to help me. A for effort.
No sleep that night. 9 hours after the first pain medication I received at 9 pm. I was given another at 6 AM. When my surgeon came by I pleaded w him for something to sedate me a bit. 48 hrs before surgery I had refrained from alcohol and tobacco which no doubt contributed to uneasy ness. He ordered some tizanidide which arrived after I was discharged I assume.
I realize that after surgery they may want you alert in case a complication emerged but I tell you for a brief moment I wished that my room had filled with pure oxygen because of that hose coming off the barb, I would have welcomed being blown to bits out of the window . After nearly 4 weeks my right hand is still numb and actually worse than it was. I'm 67 and I am not the grumpy old man that complains about everything. I work hard climbing ladders and working people's RVs all day in the Houston heat. At this point I regret the decision to have this procedure done and just live with my right thumb and fingers being numb

KW

Kim Wolf Local Guide

22 Nov 2025

I've been sitting in the room for two and a half hours. I just went and asked them what they were waiting for. They said they're ready waiting to get results back for the x-rays. They haven't even taken x-rays yet. Just wasted two and a half hours