Center for Advanced Cardiology in Greater Heights

FM

Faye Molano Local Guide

28 Feb 2026

My mother is in MICU in Sarfim bldg. upon visiting her, I was livid to see the conditions her room in!!! The respiratory tech was doing his business like this is normal! We waited 20 minutes before her nurse arrived, and we had already addressed this to another personnel! We were told they would notify housekeeping, and we were there over an hour and still nothing was done! The attending nurse said the room was like that when she came on shift. It must’ve been the attending doctors that left the room in the condition that it was in.! yet, if she came in on shift, why wasn’t it addressed ASAP to get taken care of? She did what she could and like I said no housekeeping came while we were there and when we left. There was a personnel that passed by the room, like it was mentioned and laughed and continued walking when she looked inside! These are medical experts, and how they allow this to be the way it was they should all be ashamed of themselves! She’s in the Sarfim bldg. 8 floor ! This tells me the character of these experts they need to be reevaluated every single one of them!

WS

William Stigall

27 Feb 2026

Imagine having an emergency and not getting help form medical professionals(with an oath to help) because you dont have an ID. Everyone here needs to be immediately barred from the medical profession.

VB

Vanessa Becerril

26 Feb 2026

This is by far the worst hospital I’ve ever been at. I was rushed to the hospital in an ambulance arrived around 3:30am and did not get a room until nearly midnight. Once I was given my room, the sheets and pillow reeked like urine. I felt so filthy. I asked to take a shower and they told me that I could take a shower in the morning once they had enough staff, which was understandable. The next morning, I asked if I could take a shower and was completely blown off. I asked again and they didn’t let me. I eventually ended up taking a shower by myself and asked them to just change the bed sheets right when I was about to get blown off I told them that they smell like concentrated urine. They need to be changed now that’s when they immediately changed them. My second nurse in rotation was a Chinese lady who was rude and ended up yanking the IV out of my arm and didn’t bother to clean up the bloody mess she made on my arm. She just wrapped it up as is and told me I was ready to go. The place is very unsanitary there’s blood on the floor. The floor was sticky. The showers are rusty. There’s mold on the ceilings. They’re making news rooms on the tops floors but they barely keep up with the ones they have now.

CN

Ciera Nelson

26 Feb 2026

So you mean to tell me they have not one room on the floors!? Been admitted but stuck in the ER where if you buzz for help, they just let the call keep ringing. How I know this is because my room is directly across from the nurses station. I can open the blinds and see like 5 to 6 I guess so called nurses just laughing it up while the call button is still going off. Then when you have to get up and ask for what you need they look at you like you're disturbing them. Like what is the point of you being here, because it's sure not because you like to help people. Y'all nurses wonder why you get bad reps. Now if I take they picture and post it then you really gone be big mad. Like go work somewhere else where you don't have to deal with people. This is real sad and very unprofessional.

TT

Teresa Trevino

25 Feb 2026

My daughter was taking to the ER that place is not clean blood on the floor and the breakfast was cold take for ever to get a room when finally got a room her bed was not clean and smell like urine taking for ever to replace her bed worst Hospital. 🤢

CA

Charlene Abbott

24 Feb 2026

Drove 3 hours for a large polyp removal and waited for hours to be told some very stupid stuff. Funny how they get you out by closing time huh.

NA

Nasoor Local Guide

23 Feb 2026

Based on our personal experience, our time in the NICU at this hospital was very disappointing. Communication was inconsistent, and at times we felt our concerns were not adequately addressed during an already stressful period for our family.

Families rely on NICU teams for both medical excellence and compassionate support, and unfortunately our experience did not meet those expectations. I encourage parents to carefully research their options and ask detailed questions before choosing a facility for their child’s care.

AN

Annie

19 Feb 2026

They seem so disorganized and no one was able to answer any questions literally about anything we asked. My brother asked “will I be sedated for this procedure?” Nurse: “I don’t know”. When are they doing the procedure? Nurse: “I don’t know”. After they took him back for the procedure “How long can we expect the procedure to take?” Nurse: “I don’t know”. What do you know?!? How about “I don’t know, but I’d be happy to find out for you or get someone to speak with you that does know.” Then his fluid pump finished and was beeping for 20 minutes. I had to stick my head out and both of his purses were just behind the desk laughing and talking about who knows what, but I had to ask if they could address the fluid pump that had been beeping next to them for 20 minutes. After I had asked a few questions the male nurse cocked his head and squinted his eyes at me and said “and who are you?”. Also when came in and introduced himself as the night nurse he had in his hands a piece of printer paper with notes scribbled all over it every which way. Like that’s your level of organization?! There seemed to be no organization or compassion here. Definitely does not instill trust that you are going to receive excellent care here.

PC

Patricia Cloud

14 Feb 2026

I’d give 0 stars if that was an option but the looks of how low these review ratings are there will be no changes . When my mother in law just had half a lung removed and she can’t get no one to come in the room with the call button THATS A PROBLEM she had to google the down stairs number and tell them to transfer her to the 3rd floor nursing station. 3rd floor do better!!! I know y'all are use to ppl coming and going and yall get careless and numb to situations but treat the patients like it’s a family member!!!! Do better or find a new career

LB

Leonard Blacklock Local Guide

7 Feb 2026

Visiting my mom Saturday in the burn unit, I noticed her room was dirty. What is the contractors doing, NOTHING!. Got this contract to maintain the cleanliness of the prestige hospital and Failed.