Fatima Rosario
27 May 2026
I have now completed two Bachelor’s degrees and I am currently working on my Master’s. I have had no issue completing my degrees because I am very self sufficient, I study hard, and I have maintained high grades. My main complaint is with the lack of help from the advisors, whose job is to guide and support students. When I completed my first degree in 2021, my advisors were helpful and responsive. They even followed up with me when I had questions or small issues, even though I usually handled most things myself because I did not want to be a bother. When I completed my second Bachelor’s degree in 2025, I noticed the quality of advising had dropped. I did not need much help at the time, so I ignored it and continued doing my best to figure things out on my own. But now that I am completing my Master’s degree and actually need help staying on track, especially because I use my Post 9/11 veteran benefits to pay for school (which you have limited months to use), the lack of follow up and support has become a real issue. I have been trying to get into an independent study so I can complete my degree by December 2026. It would have been helpful if my advisor had let me know when these slots were opening, especially after I had already sent multiple emails expressing concern about finishing on time. I was told to reach out to professors and faculty, which I did, but I received little to no response from many of them. I have been stuck trying to figure this out on my own.
Now I see that a summer class opened, but it is too late for me to register and use it to complete my degree earlier. This is exactly the kind of situation where advisors are supposed to help students. I needed help finding ways to complete thedegree within the timeline given to me by Post 9/11.
I have seen advisors submit permits, follow up with departments, and help students work through complicated situations, so I am not sure why that level of help has stopped. I hate writing negative reviews, but the lack of help and follow up has been unacceptable. Even my husband noticed the same issue when he signed up for his Master’s program during this summer 2026. For a school that encourages diverse learning, there should be better support for students who are trying to complete their education within the time and circumstances they have. Students should not feel like they are on their own when the people assigned to advise them are supposed to help. Again, I don't bother them or even ask unless it is neccessary, but even then it feels like a lost cause to ask for help sometimes.
