Patients Emergency Room & Hospital

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Denise Siddiqui

21 Sep 2025

I had a wonderful experience at Patients ER. I earned myself an overnight stay and was offered comfy pajamas upon admission to my room. Nurse Stacy was amazing over night and Nurse Destiny was amazing during the day! I felt so comfortable during my stay and everyone was so attentive, even the doctors and nurse practitioners!

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Chloe Harris

28 Aug 2025

⭐️⭐️⭐️⭐️⭐️ 100/100 Stars!

I had the absolute BEST experience at Patients Emergency Room. From the moment I arrived, every single staff member went above and beyond to make sure I was cared for, comfortable, and at ease. The entire team showed so much kindness, empathy, and professionalism—it truly made all the difference.

A very special shout-out to my amazing nurse, Destiny, who cared for me throughout my second day. She was incredible—listened closely, supported me in advocating for myself, and made sure I felt safe and comfortable the whole time. Nurses like her are rare gems, and I can’t thank her enough for the genuine compassion she showed.

Another huge thank you to Dr. Charles, who showed such great empathy. He truly felt like a caring father—patient, kind, and comforting. He helped me feel at peace with my decision to stay at the hospital, and that kind of reassurance meant the world to me.

And a big shout-out to Nurse Dana as well—she held my hand through the administration of a medication I had never had before, and stayed with me after every dose to make sure I was okay. That level of care and presence was so comforting, and I am beyond grateful. 💕

This team turned what could have been a stressful experience into one filled with comfort and reassurance. To all the staff: THANK YOU for being the absolute best! If I could give more than 100 stars, I would. 🌟

JD

Jane DeHart Local Guide

26 Aug 2025

I love this facility and its staff. I’m hard headed and it takes me a lot to drag myself to a doctor, but Everytime I do I’m reminded of why I come here. They always listen and do their best to get you right. There’s a certain nurse with tattoos I seem to get most times I’ve come for myself. He’s personable and an excellent listener and care taker! I truly appreciate his bedside manner.

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Kathy Reynolds

16 Jul 2025

I can’t say enough good things about this incredible ER! I’ve visited several times for various unexpected reasons and have consistently received exceptional care. From the front desk staff to the doctors—and everyone in between—I was treated with professionalism, kindness, and thorough attention. The facility is spotless, and the snack selection is a thoughtful touch. I truly wouldn’t consider going anywhere else.

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T. James Local Guide

27 Jun 2025

I started having some extreme abdominal pain while I was at work and I initially started to go to a local urgent care until a coworker recommended Patients ER due to his experience and it possibly being my appendix. Come to find out it was my appendix and I needed an appendectomy. Had I went to a bigger hospital, I wholeheartedly believe I wouldn't have received the same prompt care I received at Patients. In less than 24 hours from initial check in, I was having the necessary procedure to remove my appendix. I'm thankful to have chosen Patients for my medical needs.

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Maria Ortega

25 Jun 2025

The whole team was great but Dr. Rene Garza was beyond amazing. He ruled out the initial diagnosis we had in our head. He explained everything well and actually showed he cared. He was a blessing in disguise for us and he doesn’t know it. A thank you is just not enough. The world needs more people like him.

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Mackenzie Landry

11 Jun 2025

Went in for bad cramping while being early in my pregnancy. They made me feel so good and normal about coming in for my concerns. So genuine and nice and one of the ladies hugged me because she could clearly see i was very overwhelmed and nervous. We need more places like this, thank yall!

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Emmanuel Shaw

16 Feb 2025

I just went first time, and since the moment we walked in they made it feel like home, offering snacks and giving us our paperwork. We then had a few nurses and doctors check on us and so work, I wish I got names but everyone was fantastic. Had to end up staying the night, the beds were soft and the staff was still so nice 10/10

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Seth Moor Local Guide

8 Dec 2024

I've been here several times, and they always do a great job.. of course you have those nurses that are working just for money and you have those amazing nurses that absolutely love their job and love people. I had one tell me she didn't care, but I had another one named destiny that made my hospital stay very nice. Everything she walked in, she had a big smile on her face and was very serving, asking if I needed anything. She had a student nurse with her and I have to say, if that student turns out like destiny, she will be an awesome nurse!! Here, you can go in and they are very attentive to what is wrong and what you need,, well except that one nurse.. I highly recommend this place.. they are quick and to the point. Also if you have to stay inpatient, they are amazing, that's where destiny was, they give you a nice comfy blanket and pajamas and a bag of necessities and goodies.. I will 💯 recommend patients er..

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bobbyschweiss89 Local Guide

16 Nov 2024

5 stars isn’t enough. Everyone went above and beyond with making me feel important and cared for during my short stay. I appreciated how quickly everything was taken care of. I appreciated how everyone took their time to genuinely listen to my concerns. Everyone from front desk staff to doctors was amazing. I will send all family and friends here. Thank you so much to Kevin, Brandon, and Dana for making sure I was informed through my entire time there. Dr Garza you are by far one of the best doctors I have ever encountered. Thank you PATIENTS