loaner car 70 xt5 63 cadillac xt4 29 waiting area 25 warranty work 17 roadside assistance 11 punctuality 11 battery replacement 9 timely repairs 5 car detailing 5
Delivery In store shopping Onsite services Wheelchair accessible entrance Wheelchair accessible parking Car rental Car wash Oil change Service repair Sells goods used Requires appointments Pay check Pay credit card Pay debit card Pay mobile nfc
Lorie Faetche
21 Apr 2026
Huge shout out to Garth!!! Thank you for always helping me with my Cadillac! I had a meeting for work this morning, went out to my car and it was dead. Garth came to my rescue again! Thank you Garth!!!!
Briana Sondrol
31 Mar 2026
Our Cadillac XT6 AC stopped working right when the heat hit, and the check engine light came on shortly after just like Randall had mentioned it might. We called several local Cadillac dealerships trying to get in quickly or at least secure a rental, but no one had availability for months or could promise same day service.
We decided to try Tom Peacock and connected with Randall, and I’m so glad we did. He immediately understood our situation as a family of five and went above and beyond to help us. He was professional, kind, and truly provided top notch customer service. He got us scheduled that Friday, March 6, and had everything completed the same day.
We are incredibly grateful and so thankful to see that this level of customer care still exists.
Arlene Simmons Local Guide
27 Mar 2026
I just called to order a part and book an oil change. Their AI "person" handled every detail perfectly. I was totally impressed!! Actually Tom Peacock always does a fabulous job!
Keisha Smith
25 Mar 2026
Was getting frustrated trying to purchase a car but Carlos was great. Met all of the the things that I wanted. Had everything ready. And Juan in finance was great. Patient informed 10 out of 10 for both !!!
Thank you, Keisha! I'm happy to hear about your positive experience at Tom Peacock Cadillac, Keisha. It's fantastic to know that Carlos and Juan provided you with excellent service and met your needs during your car purchase. I appreciate your kind words and we hope to see you again soon! Enjoy your new vehicle!<br><br><br>Sincerely, Steve Hainline | General Manager | 281.443.7700<br>
francisco ugalde Local Guide
22 Jan 2026
great costumer service i took my cadillac for some issues, warranty covers all problems and they fixed it in the same day.
Lynda Lankford Local Guide
21 Jan 2026
Good morning, I had the best experience , Freddy is the gentlemen that called me everyday to let me know what was going on with my SUV. He was curious ,polite and straight to the point. Tom Peacock arranged for my car to be picked up while leaving a loaner for me at my place of business. My engine light had come on twice in a 2 week period so they checked out the XT4 from bumper to bumper. Good news is nothing serious the computer needed to be recalibrated.
I want everyone to know I will always brag about how well I was treated and taken care at Tom Peacock.. Skeen is my sales person he to is outstanding., I brag about him too. It will be a sad day for Tom Peacock Cadallac when either Skeen or Freddy retire.
Have a great rest of your day
Martin Morales
30 Dec 2025
I recently purchased a 2026 Cadillac Escalade IQ from Tom Peacock, and the experience was outstanding from start to finish. The entire team was extremely patient, professional, and attentive to my needs. At no point did I feel pressured into anything we didn’t want, which made the process smooth and stress-free.
Dardan Rexhepi was an excellent salesperson—knowledgeable, responsive, and genuinely focused on making sure everything went exactly how I wanted. Ben Benanni, the Sales Manager, ensured the experience was top-notch and truly customer-focused. I also worked with Jay Castillo in finance, who was thorough, transparent, and made the paperwork process easy to understand.
Every staff member we interacted with provided exceptional service. This was one of the best vehicle-buying experiences I’ve ever had. I would highly recommend Tom Peacock to my family and friends without hesitation.
Thank you for taking the time to write such a great review, Martin! I'm delighted to hear that your experience purchasing the 2026 Cadillac Escalade IQ from Tom Peacock Cadillac was outstanding. It's great to know that Dardan, Ben, and Jay provided you with the exceptional service we strive for. I truly appreciate your recommendation, and our team looks forward to assisting you and your family and friends in the future. Enjoy your new Cadillac Escalade IQ, and we'll see you next time!<br><br><br>Sincerely,<br>Steve Hainline | General Manager | 281.443.7700<br>
Hannah Perez
19 Dec 2025
10/10 Service experience! I recently took my vehicle in for its first maintenance visit and the Advisor, Randall, and team truly took the best care of me. This is my third Cadillac, but first time at Tom Peacock, having been servicing my vehicles elsewhere, I think I found my new permanent service center. Thank you, Randall for making this first service experience easy and comfortable.
Sheila McAninch
26 Nov 2025
Car service is not accommodating to the customer. 3-4 hours and no loaners available. I drive an hour to get service (I bought my car here) and they still don't care that I sit for 3-4 hours.
I understand that cars have more technology and require time, so provide more accomodations for your customers. Cookies and coffee are nice, but the time spent waiting is time wasted.
Mallory Canton Local Guide
14 Nov 2025
I have taken both of my cars to Tom Peacock Cadillac Service center for a couple years now - they are speedy, have great communication, and perform quality services... Out of the couple Cadillac service centers I have used in this area - I would recommend this one over the other just from personal experience.